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Review Of Hotel Swastik0123401234

Gumat, Jammu | 9 minutes walk to Jammu Bus Stand

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    80 Ratings, 36 Reviews

    excellent
    28%
    very good
    28%
    average
    26%
    poor
    6%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 4
    • 4
    • 4
    • 4
    • 5
    • 3
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.5
    • Room3.3
    • Food3.3
    • Hospitality4.0
    • Value For Money3.2
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests mostly appreciate the property's central location, making it easy to visit Raghunath Temple and nearby markets. The food quality, especially vegetarian options, receives positive mentions, and many find the staff to be accommodating. However, issues like poor bathroom conditions and room maintenance have been highlighted, with some describing staff interactions as lacking professionalism.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sandeep k.family

    Nothing was functioning properly and bathroom condition was really terrible rooms as well no towel available in the bathroom no one care about guest and room was in basement no fresh air available, I would never recommend anybody to stay in this hotel ,bathroom plumbing fixture were not working properly

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Good Stay

    venkata r.

    It’s centrally located , good food with ample vegetarian options and cost effective and hygienic

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Hotel review of swastik hotel good environment supportive staff healthy fod

    vijay c.business

    Health food, Good environment, Supportive staff. Early checkin request accepted. Nice location nearby bus stand

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Very bad service.

    arif n.business

    Third class coustmer dealing. Staff is very mannerless, rude, arrogant and disrespectful, dont even know how to talk with coustmers. You should avoid this hotel and go somewhere else.

    Travel Month: Nov 2024

    Room: Super Deluxe Room

    • user photos
    5.0

    Excellent Stay

    amol m.family with 2 kids

    checked in 12th oct very late, room is spacious and tidy prompt service had my breakfast in the restaurant,food was amazing Chola bhatura was yummy staff was helpful

    Travel Month: Oct 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Hotel room not. Good service pure room size very small food very bad se not

    ramesh m.loyalty-iconfamily

    Not a good hotel room service very pure small room in hotel room service very pure food service not

    Travel Month: Feb 2024

    Room: Deluxe Room

    1.0

    Worst hotel with very poor facil

    umer m.business

    My experience at this property was terrible. The bed cover was very dirty, i called the reception several times they changed the bed cover with another unclean cover. My room was not up to the mark, a basic old washroom was provided with no mixup system of hot n cold water. Ac was non functional and lot of noise was coming from outside to the room. In short it was very terrible experience for me and i will recommend others not to go for this property in future

    Travel Month: Jan 2024

    Room: Deluxe Room

    3.0

    Average Stay

    saqib n.

    Average

    Travel Month: Nov 2023 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    mohd s.

    1 they allotted me small size room as compare to booking and change or any response after complain 2: wifi not working proper slow speed i. E. I am not able to share my reports & pt on time 3: few staff are not bother-hood

    Travel Month: Nov 2023 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Terrible Stay

    rajib r.loyalty-icon

    We have terrible experience, ac not working, fan regulator not working, bathroom flash not working - need to change the room twice - still above facilities wuss not provided. Makemytrip totally misguided

    Travel Month: Oct 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    ravi.loyalty-icon

    Overall a good experience. Best quality kitchen and chef in this hotel. Excellent hygeine experience in budget.

    Travel Month: Oct 2023

    Room: Deluxe Room

    4.0

    Good Stay

    kamraan g.

    Food is also good and they took my request of changing room, while rooms are very clean

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    bhanu p.

    Very nice staff and rooms and lunch dinner

    Travel Month: Sep 2023

    Room: Deluxe Room

    • user photos
    3.0

    Very average stay

    santosh k.business

    I can say not value for money. According to prices rooms are very average our below average i can say. Super deluxe room look like dharamshala type of room. Poor communication of staff.

    Travel Month: Sep 2023

    Room: Super Deluxe Room

    5.0

    Excellent

    prafulla.loyalty-iconcouple

    Hotel is very much clean, room size is bigger, staff are very good, and taking prompt response. It is vegetarian restaurant and food quality is not bad.

    Travel Month: Jul 2023

    Room: Deluxe Room

    3.0

    Average Stay

    sahil k.loyalty-icon

    The hotel has decent cozy room with basic amenities such as ac, tv and wifi. They do not provide electric kettle which is a major miss. Overall good place to stay with family.

    Travel Month: Jun 2023

    Room: Deluxe Room

    • user photos
    4.0

    Hygiene

    ankit.group

    Good hygiene and clean safety

    Travel Month: Feb 2023

    Room: Deluxe Room

    2.0

    H

    aman a.business

    Room was very small, food was okay, towel was not clean, bath soap was of poor quality.

    Travel Month: Dec 2022

    Room: Deluxe Room

    3.0

    Good location

    kk p.family

    It is in a good location. Raghunath temple and market is in walking distance. Hygiene was average.

    Travel Month: Dec 2022

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good hotel for stay

    pankaj.business

    Neat and clean good room service

    Travel Month: Nov 2022 (4-Night Stay)

    Room: Deluxe Room

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