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Pallivasal, Munnar | 10 minutes walk to Pothamedu Viewpoint
351 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts stunning valley views and a fantastic location that brings nature right to your doorstep, making it feel like a serene escape amidst the clouds. Guests rave about the delicious food, especially the breakfast spread, and the friendly, attentive staff who provide top-notch hospitality. Luxurious moonlight rooms with private balconies add to the charm, while well-maintained gardens and amenities like spa services enhance the experience, perfect for families and nature lovers alike!
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Stay at Fragrant
It was a pleasant experience and the hotel has a very good view of munnar. We had an wonderful stay experience
Room: Moonlight Bliss Room with Private Terrace and Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Mon Sep 15 09:32:20 IST 2025
Thank you for the lovely review. We are delighted to know that you had an amazing stay with us and enjoyed the views. Looking forward to hosting you again. Warm regards, GM - Fragrant nature Munnar
Condescending, Insensitive and Passive aggressive Front
The staff Mr Bibin at the Hotel front desk is condescending , insensitive and passive aggressive person who instead of helping in smooth checkin and finding solution after a 100+ km journey through the mountains with kids , citing rule and law . It is not what he said , but how he handled the situation was terrible
Room: Moonlight Bliss Room with Private Terrace and Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Mon Sep 08 17:01:14 IST 2025
Dear Guest, We understand that you may travel a considerable distance to enjoy your stay with us. However, please understand that we are legally required to comply with FRRO and Police directives to collect identity cards from all staying guests. Failure to do so would result in our accountability and necessitate facing legal formalities. Please accept my sincere apologies if any word or action from my Front Office staff caused you discomfort. We hope you will reconsider your thoughts and allow us to welcome you back on your next trip. Regards, GM - Fragrant nature Munnar
Average Stay
It’s not a 5 star as such when it comes to amenities. Not fully worth the price paid. Best part is the view which was breath taking.
Room: Moonlight Bliss Room with Private Terrace and Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Mon Sep 08 16:53:35 IST 2025
Dear Mr. Amit, I apologize that our amenities did not meet your expectations during your recent stay. I would appreciate it if you could get in touch with us to share any suggestions you have for improving our guest experience in the future. Regards, GM - Fragrant nature Munnar
Good Stay
The best part of my visit was definitely the view – it was beautiful and very relaxing to wake up to every morning. The room was clean and comfortable, and the staff were polite and helpful. However, few things could be improved, like sitting arrangements in the breakfast area. Accessibility to the room is a bit tricky, especially in the rainy season.
Room: Moonlight Bliss Room with Private Terrace and Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Thu Aug 28 09:48:26 IST 2025
Thank you for the great review. We are glad that you enjoyed the views and liked the rooms. We are looking forward to hosting you again. Warm regards, GM - Fragrant nature Munnar
Average Stay
The location of the property is not nice because it is attached with local shops, The food was good with both the options available for both vegetarian and non vegetarian eaters, i feel suffocated in the room due to non availability of any ventilation. T
Room: Standard Tropic Green Room with Partial Mountain View
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Mon Sep 08 16:58:17 IST 2025
Dear Guest, I am truly sorry to hear that your stay was not as expected. We understand that the road leading to the resort, with its local shops, may not be ideal, but we believe that once you are inside the resort, the view and ambiance transform. All our rooms are air-conditioned, and we also provide window openings for guests who prefer to enjoy fresh air. Thank you for your understanding. We look forward to welcoming you back. Regards, GM - Fragrant nature Munnar
Excellent Stay
Fantastic views. Serene. Well maintained. Courteous Staff. Connectivity with rooms using multiple lifts is the only minor issue, but take it in stride and enjoy.
Room: Moonlight Bliss Room with Private Terrace and Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Mon Jul 14 18:38:18 IST 2025
Thank you for your great review! We are delighted to hear that you enjoyed the fantastic views, serene atmosphere, and well maintained surroundings. It is good to know that our staff left a positive impression. We appreciate your understanding regarding the lift connectivity, your gracious attitude is truly appreciated. We look forward to welcoming you back for another peaceful and enjoyable stay! Warm regards, GM - Fragrant Nature Munnar
Beautiful property
The rooms are good, view is excellent. Food was okay and manageable . It’s a beautiful property to be visited on seasons.
Room: Moonlight Bliss Room with Private Terrace and Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Mon Jul 14 18:40:02 IST 2025
Thank you for your great review! We are glad to hear that you enjoyed the comfortable rooms and the excellent views. It is great to know you found the property beautiful and worth visiting, especially during the season. We appreciate your comments on the food and will certainly work on improving it to enhance the overall experience. Looking forward to welcoming you back soon! Warm regards, GM - Fragrant Nature Munnar
Pleasant stay
We had a pleasant stay at the property. The view from the property was beautiful. The food was also good.
Room: Tropic Green Room with Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Fri May 30 16:46:21 IST 2025
Thank you for your good review! We are delighted to hear that you had a pleasant stay and enjoyed the beautiful views from the property. It's also great to know that you liked the food. We truly appreciate your feedback and hope to welcome you back again soon! Warm Regards, GM - Fragrant Nature Munnar
Good Stay
Fragrant Nature is a nice option to stay in Munnar. I trusted the reviews and wasn't disappointed. Check-in was swift and we got a room upgrade too. View from the property is nice, rooms are as they appear in the pics - bright and neat, buffet breakfast (Veg) was nice. Hotel staff (security, reception, restaurant and room service) were all very helpful and attentive.
Room: Tropic Green Room with Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Fri May 30 16:43:35 IST 2025
Thank you so much for your wonderful review! We are delighted to hear that your experience lived up to your expectations and that you enjoyed the room upgrade, the scenic views, and our buffet breakfast. It's nice to know our staff across all departments made a positive impression with their attentive service. We truly appreciate your trust and look forward to welcoming you back for another memorable stay soon! Warm Regards, GM - Fragrant Nature Munnar
Amazing stay at Fragrant nature
The experience staying at Fragrant nature was amazing. Hospitality was great, overall experience was perfect.
Room: Tropic Green Room with Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Thu May 15 10:49:28 IST 2025
Thank you for your wonderful review! We are glad to hear that your experience at Fragrant Nature was amazing and that our hospitality made a lasting impression. It means a lot to us that everything was perfect during your stay. We look forward to welcoming you back for another memorable visit! Warm Regards, GM - Fragrant Nature Munnar
Excellent Stay
Everything was perfect. Position and view was mesmerising. Cleanness was very good. All staff were very cordial. Food was excellent.
Room: Tropic Green Room with Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Thu Apr 17 12:44:23 IST 2025
Thank you so much for your good review! We are absolutely delighted to hear that everything was perfect during your stay. It is wonderful to know you enjoyed the mesmerizing views, cleanliness, delicious food, and the warm hospitality of our team. We look forward to welcoming you back for another memorable experience soon. Warm Regards, GM - Fragrant Nature Munnar
Wonderful stay
Location is excellent with a breathtaking view of the valley with the very well maintained garden area.staffs are very courteous.food n other services is also good.may be they can improve on kids playing area
Room: Tropic Green Room with Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Wed Mar 19 11:47:21 IST 2025
Thank you for the wonderful review. Glad to know that you have enjoyed your stay and services. Look forward to welcoming you again soon. Warm Regards, Justin Jose - GM Fragrant Nature Munnar
good experience
familySo the rooms and property is as good as shown in the pictures but the service was very slow, which i guess was mostly due to full house of the season , the rooms and balconies are beautifully kept but the building needs more maintenance. The food was average in taste but options were enough. We also payed for a tea plantation tour which was very informative and the plantation was right behind the hotel! The guide was sweet and knowledgeable. Overall a good experience but still too pricey for the stay
Room: Moonlight Bliss Room with Private Terrace
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Sat Feb 22 17:52:03 IST 2025
Thank you for your good review! We are glad that you found the rooms and property beautiful and that you enjoyed the tea plantation tour with our guide. We appreciate your feedback on service speed and maintenance, and we will certainly take it into account for improvements. We strive to provide the best experience for our guests, and we hope to welcome you back for an even better stay in the future!
Excellent Stay
familyIt was a pleasant stay in the hotel. The view from the balcony of the room is so beautiful. Its a wonderful experience and services provided were also good. Arpita at the reception helped in smooth checkin snd also showed great skills of hospitality. Highly recommended for munnar stay.
Room: Moonlight Bliss Room with Private Terrace
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Thu Feb 20 15:44:24 IST 2025
Thank you for your wonderful review! We are glad to hear that you had a pleasant and memorable stay with us. It’s great to know that you enjoyed the beautiful views from the balcony and that our services met your expectations. A special thank you for recognizing our staff Arpita’s hospitality and your kind words! We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay.
Excellent
coupleTerrific views from the hotel. Cuisines are tasty and affordable for a five star hotel. Staffs are friendly )
Room: Tropic Green Room with Mountain view
Fragrant Nature Munnar - A Five Star Classified Hotel has replied on Sat Jan 04 10:36:08 IST 2025
Thank you for your great review! We are delighted you enjoyed the fantastic views, delicious cuisine, and the warm hospitality of our staff. Your kind words mean a lot to us, and we hope to welcome you back soon for another memorable stay!
Excellent Stay
nice place to stay and food is delicious and even staff is so cooperative and helpful…on overall good choice at munnar
Room: Moonlight Bliss Room with Private Terrace
Excellent Stay
familyNice property. Good service. Worth money. Staff coopearative. Location at its best. Food bit costly
Room: Moonlight Bliss Room with Private Terrace
Excellent Stay
family with 1 kidproperty is at highest peak of Munnar. so you will get a feeling of staying inside the cloud in the afternoon and above the cloud in the morning. it is a TRUE 5 star property with an temperature controlled infinity pool.
Room: Moonlight Bliss Room with Private Terrace
Good Stay
familyStaff hurried to check out immediately without giving any extra time, because they took 1 hr to come and clean wash room and hence delayed
Room: Tropic Green Room
good hotel but little overpriced
Good location , very clean , staff behaviour is good but takes too much time for room service…overall experience is good but little overpriced.
Room: Tropic Green Room
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