I had a very disappointing experience at this hotel. The service was unprofessional, and the staff seemed careless about guests’ needs. The room was not properly cleaned, and basic amenities were either missing or not functioning. Despite raising concerns, the management was unresponsive and offered no real solution. Definitely not worth the price, and I would not recommend.
FabHotel BKC Annex has replied on Wed Sep 03 15:58:20 IST 2025
We sincerely regret the disappointing experience you had. The concerns raised regarding service, cleanliness, and amenities not functioning are not in line with our standards. Guest comfort is our top priority, and we truly apologize for the lack of responsiveness you faced. Your feedback has been shared with the concerned team for strict corrective action to avoid such issues in the future. We deeply value your input and will ensure improvements in both service and facility upkeep.