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You are booking hotel for more than 30 days
Sakinaka, Mumbai | 2.8 km drive to British Consulate
87 Ratings, 36 Reviews
Last 10 Customer Ratings (Latest First)
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Average Stay
I had paid for suite room and I got deluxe room
Room: Suite Room
Good
Good hotel with cooperative staff. It is nearby to the kurla phoenix City mall and near to Vidya vihar as well. Good hotel with cooperative staff. It is nearby to the kurla phoenix City mall and near to Vidya vihar as well.
Room: Deluxe Room
Good Stay
The rooms were clean staff was cooperative and moreover the building is newly constructed washrooms are spacious and neat and clean
Room: Deluxe Room
Average Stay
The stay was nice staff was co operative but cant find autos for my required location and its still under construction so no view from room just see trees and nothing
Room: Standard Room
Terrible Stay
experience is to bad room is too small not as picture staff service is also bad and lond timer
Room: Standard Room
Excellent Stay
Fantastic expectence nice staff awesome stay good service clean rooms all equipment are functionals
Room: Deluxe Room
Tiny room with No proper cleaning
Daily room cleaning? Apparently a luxury they’ve never heard of. Overbooking seems to be their favorite hobby—every single time. No buffet for guests, and if you dare ask for a late checkout, be prepared to be treated like you asked for their life savings. The room is so tiny, it feels like they just squeezed a bed into a closet and called it a "deluxe stay." Honestly, even budget hotels in Delhi offer better value and basic courtesy than this so-called establishment.
Room: Standard Room
loved it......
Weloved the stay, it was peaceful to stay in the hotel and everything was well served................
Room: Deluxe Room
Hotel Silver Park has replied on Wed Jun 25 18:32:44 IST 2025
Hello Mr. Devendra, Thank you so much for your kind words! We're delighted to hear that you enjoyed a peaceful stay with us and that everything met your expectations. It was a pleasure to host you, and we hope to welcome you back again soon for another relaxing experience. Warm Regards, Hotel Silver park
Good Stay
Rooms were neet and clean. But TV was not working. Food probability is poor. They need to work on room service.
Room: Standard Room
Good Stay
the staff was cooperative. it was a little difficult to locate the hotel. the rooms were a little small. rest everything was fine
Room: Standard Room
Hotel Silver Park has replied on Wed Jun 25 18:48:55 IST 2025
Hello Mr. Jha, Thank you so much for your thoughtful review. We’re really happy to hear that you found our team cooperative providing a warm and helpful experience is something we truly care about. We're sorry to hear that finding the hotel was a bit tricky and that the room size didn’t fully meet your expectations. Your feedback is genuinely appreciated and will help us work on those areas. We're glad the rest of your stay went well, and we hope to welcome you back again soon for an even more comfortable experience. Warm Regards, Hotel Silver Park
oka
Rooms were nice but staff's behaviour was not upto the mark. There were a lot of unnecessary chaos.
Room: Standard Room
Hotel Silver Park has replied on Wed Jun 25 19:03:21 IST 2025
Dear Ms. Singh, Thank you for sharing your feedback and for appreciating the quality of our rooms. We sincerely apologize for the inconvenience caused due to the staff behavior and the unnecessary chaos you experienced during your stay. This is certainly not the standard of service we aim to deliver, and we take your feedback very seriously. Please be assured that we have addressed this matter internally and are reinforcing training with our team to ensure better professionalism and smoother operations in the future. Your comfort and satisfaction are our top priorities, and we’re committed to making meaningful improvements. We hope you’ll consider giving us another opportunity to serve you better. Warm regards, Hotel Silver Park
very worst experience
Location was not nice not even the room area plus whole room was pack so there was lot of suffocating in the room plus some staff was not co operative and i was stayed for 2 days no room cleaning were done by them not even once
Room: Deluxe Room
Hotel Silver Park has replied on Wed Jun 25 19:11:12 IST 2025
Dear Mr. Jadeja, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We regret that the location and room layout were not to your comfort, and we understand how the feeling of suffocation and lack of space can affect your overall stay. We also sincerely apologize for the lack of room cleaning during your two-day visit and for any uncooperative behavior from our staff. Cleanliness and guest service are top priorities for us, and your feedback clearly highlights areas where we fell short. Please be assured that we are taking corrective steps including retraining our housekeeping and front desk teams to ensure this does not happen again. We value your feedback, as it helps us to improve, and we truly hope you will consider staying with us again so we can provide you with a better and more comfortable experience. Warm regards, Hotel Silver Park
Average Stay
Despite the pre booking, only one room was available for two different bookings. To accommodate female customer, the room with a faulty flush in the toilet was provided to me. No internet and No TV in working condition.
Room: Standard Room
Hotel Silver Park has replied on Fri Jun 27 15:43:52 IST 2025
Dear Ms. Davey, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused during your stay, especially regarding the room allocation and the maintenance issues you encountered. We understand how frustrating it must have been to not receive both rooms as booked, and we regret that the one provided had a faulty flush, along with non-functional internet and TV. Heartfelt apologies this is not the service and comfort we are looking forward to provide. Your feedback has been taken very seriously, and we are already addressing these concerns with our housekeeping and maintenance teams to ensure this does not happen again. Guest comfort and satisfaction are our top priorities, and we are committed to making improvements based on your input. If you would consider giving us another chance, we would love the opportunity to provide you with the seamless and pleasant experience you expected and deserve. Warm regards, Hotel Silver Park
nice stay
it's a very nice place to stay even the staff is very nice, the location is very nice , room is very clean
Room: Standard Room
Hotel Silver Park has replied on Fri Jun 27 15:48:02 IST 2025
Dear Mr. Sushant, Thank you so much for your kind words and for taking the time to share your experience with us! We're grateful to hear that you enjoyed your stay from our clean rooms and friendly staff to our convenient location. Your appreciation means a lot to our team, and it motivates us to continue delivering the best possible service to all our guests. We truly hope to welcome you back soon for another comfortable and memorable stay. Warm regards, Hotel Silver Park
Terrible Stay
Worst room in this area no window can’t even walk in this room .. the staff behaviour is so rude . Don’t book this hotel .
Room: Standard Room
Hotel Silver Park has replied on Fri Jun 27 15:53:56 IST 2025
Dear Mr. Pulimoottil, Thank you for sharing your feedback. We're truly sorry to hear that your experience with us did not meet your expectations. We sincerely regret that you found the room unsatisfactory in terms of size and ventilation, and we’re especially concerned to hear about your interaction with our staff. This is certainly not the level of service we aim to provide. Your comments have been shared with our team so that we can look into the situation carefully and take corrective action where needed. Please know that guest comfort and respectful service are extremely important to us, and we are committed to improving. Thank you again for your feedback it helps us grow and serve our guests better. Warm Regards, Hotel Silver Park
amazing
Pleasant stay, helpful staff members, location was perfect close to phoenix mall and various other places including stations which were easily accessible at walking distance
Room: Standard Room
Hotel Silver Park has replied on Fri Jun 27 16:03:03 IST 2025
Dear Mr. Fernandes, Thank you for taking the time to share your feedback. We're delighted to hear that you had a pleasant stay with us and found our location convenient being close to Phoenix Mall and key transit points truly makes exploring the city easier for our guests. We’re especially pleased to know our team made a positive impression. Your kind words about our staff will surely encourage them to keep delivering exceptional service. We look forward to welcoming you back on your next visit to the city. If there’s anything we can do to make your future stays even more comfortable, please don’t hesitate to let us know. Warm regards, Hotel Silver Park
Terrible Stay
Property me window nahi hai locatio me tree h par accually me property green kapade se coverd h
Room: Standard Room
Hotel Silver Park
Dear Mr. Agarwal, Thank you for taking the time to share your observations. We truly value your feedback as it helps us improve the guest experience. We understand your concern regarding the room setup and the view from the property. While our location is surrounded by greenery, some rooms may not have external windows due to the building structure and privacy considerations. The green covering around the property is intended for maintenance and aesthetic purposes that are due to undergoing construction work, but we understand this may have created a different impression. Your comments have been noted, and we are reviewing how we present this information online to ensure transparency. We sincerely hope to have the opportunity to welcome you again with an experience that meets your expectations. Warm regards, Hotel Silver Park
Terrible Stay
There was no service given porper even second room was also not clean and washrom .worse property even no lift is there in property
Room: Deluxe Triple Room
Hotel Silver Park has replied on Sat Jun 28 13:24:20 IST 2025
Dear Mr. Mistry, We sincerely regret to hear about your experience and want to extend our deepest apologies for the inconvenience you faced during your stay. It’s very concerning to know that not only was the service below expectations, but the second room provided was also not properly cleaned especially the washroom. This is far from the standard we strive to maintain, and we are truly sorry for the discomfort caused. Additionally, we understand the absence of a lift may have added to your dissatisfaction, and we appreciate you bringing this to our attention. While our property setup may have limitations, we should have been more proactive in communicating this clearly at the time of booking and offering assistance during your stay. Please rest assured that your feedback has been taken seriously, and we are addressing these issues with our housekeeping and service teams to prevent recurrence. We genuinely hope to have the opportunity to make it right, should you consider giving us another chance in the future. Your experience matters to us, and we are committed to doing better. Warm regards, Hotel Silver Park
Terrible Stay
Extremely terrible experience. The place wasn’t clean and filled with mosquitoes. Definitely not worth the amount paid
Room: Standard Room
Hotel Silver Park has replied on Sat Jun 28 13:42:13 IST 2025
Dear Mr. Mathews, We are truly sorry to hear that your experience with us did not meet your expectations, and we deeply regret the discomfort and inconvenience you faced during your stay. Cleanliness and hygiene are among our highest priorities, and we’re disheartened to learn that we fell short in this regard. The issue of mosquitoes is equally concerning, and we are taking immediate steps to strengthen our pest control measures to ensure this does not happen again. We completely understand your disappointment and frustration, especially when you feel the value did not match the amount paid. Please accept our sincere apologies for the experience you had it is not the standard we aim to deliver. Your feedback is extremely important to us, and we hope you might consider giving us a chance to make it right in the future. Warm regards, Hotel Silver Park
Good Stay
Stay was comfortable and the room was neat and clean. But the room size was very small and it was a hassle finding the hotel as there is no signboard outside the hotel. So, had to Inquire with locals at 2:30 AM to find which building houses the hotel. Behaviour of staff was good.
Room: Super Deluxe Room
Hotel Silver Park has replied on Fri Jun 27 16:31:57 IST 2025
Dear Mr. BHATTACHARJEE, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found the room clean and comfortable, and that our staff made a positive impression with their behavior. However, we’re truly sorry to hear about the inconvenience you faced locating the hotel, especially at such an odd hour. We understand how frustrating that must have been, and we sincerely apologize for the lack of clear signage. Please know that we’re actively working on improving the visibility of our entrance to ensure a smoother arrival experience for all our guests. Regarding the room size, we understand your concern. While our rooms are designed to be compact and efficient, we appreciate your feedback and will certainly take it into account as we explore ways to improve guest comfort. Thank you again for your comments. We hope to welcome you back for an even better stay in the future. Warm regards, Hotel Silver Park
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