I booked a room for 2 days, but didn't even use it for a full day. When i asked to extend my stay for another day, they demanded more money and responded rudely. The room had a bad smell, and after using the ac for a few hours, the walls and floor became damp and soggy due to water seepage. There were also too many mosquitoes in the room. Considering the price i paid, the room was not clean and comfortable as expected. The area around the hotel was very dirty and had a foul smell, which was disappointing.
Prasad NX has replied on Sat Sep 14 16:04:34 IST 2024
Dear Guest,
Greetings from Hotel Prasad NX,
Thank you for sharing your feedback. We apologize for the issues you experienced during your stay. It's clear we fell short of your expectations, and I’m truly sorry for the inconvenience caused by the room conditions and service. Your comments are invaluable, and we will address them promptly to prevent future occurrences.
With warm regards,
Prasad NX and team