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You are booking hotel for more than 30 days

Review Of Prasad NX0123401234

Khar East, Mumbai | 1 km drive to Bandra Junction

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.2
    Good

    99 Ratings, 54 Reviews

    excellent
    19%
    very good
    30%
    average
    22%
    poor
    13%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 1
    • 1
    • 2
    • 1
    • 5
    • 1
    • 3
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness4.3
    • Value For Money4.0
    • Child Friendliness3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has mixed reviews, with a few positives like clean rooms and helpful staff near Khar station, offering good connectivity. However, many guests pointed out significant drawbacks such as unclean bedsheets, bad smells, and issues with maintenance like broken toilets and poor room conditions. The locality seems to be a letdown, with complaints about dirtiness and congestion. Guests also noted the food quality and service could be improved significantly. Overall, it's a hit-or-miss experience.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sagar b.

    Bad bed. Hair on bed. Worst place.

    Travel Month: Sep 2024

    Room: Deluxe Room

    Prasad NX has replied on Fri Sep 27 16:04:43 IST 2024

    Dear Guest, Greetings from Prasad NX, Thank you for your feedback. We apologize for the issues you faced and will address them immediately to improve our services. With warm regards, Prasad NX and team

    1.0

    Terrible Stay

    vrajesh t.business

    I booked a room for 2 days, but didn't even use it for a full day. When i asked to extend my stay for another day, they demanded more money and responded rudely. The room had a bad smell, and after using the ac for a few hours, the walls and floor became damp and soggy due to water seepage. There were also too many mosquitoes in the room. Considering the price i paid, the room was not clean and comfortable as expected. The area around the hotel was very dirty and had a foul smell, which was disappointing.

    Travel Month: Sep 2024

    Room: Deluxe Room

    Prasad NX has replied on Sat Sep 14 16:04:34 IST 2024

    Dear Guest, Greetings from Hotel Prasad NX, Thank you for sharing your feedback. We apologize for the issues you experienced during your stay. It's clear we fell short of your expectations, and I’m truly sorry for the inconvenience caused by the room conditions and service. Your comments are invaluable, and we will address them promptly to prevent future occurrences. With warm regards, Prasad NX and team

    1.0

    Terrible Stay

    dheeraj.loyalty-iconsolo

    Cleaning problem food is tasteless staff not educated and corporate room light and also charging point not working wifi is not working room condition is also not good

    Travel Month: Feb 2024

    Room: Dormitory

    • user photos
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    Prasad NX has replied on Sat Feb 10 16:56:15 IST 2024

    Dear Guest, Greetings from Hotel Prasad NX! Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate all feedback as it helps us improve our services. We are genuinely sorry to hear about the issues you mentioned, and we take your concerns seriously. Your feedback is invaluable to us, and we are committed to ensuring a better experience for our guests. We look forward to hearing from you soon. Best regards, Hotel Prasad NX and Team

    3.0

    Average Stay

    manisha d.loyalty-icon

    Noise from corridor broken toilet seat no wardrobe

    Travel Month: Jan 2024

    Room: Deluxe Room

    Prasad NX has replied on Tue Mar 12 18:48:03 IST 2024

    Dear Guest, Greetings from Hotel Prasad NX! We apologise for the inconvenience you faced. We care for our guests and we take your feedback seriously. Thank you for bringing this to notice. With Warm Regards, Hotel Prasad NX and Team!

    1.0

    It was terrible

    arsh m.loyalty-iconbusiness

    Bedsheets were not clean, the whole place felt very shady, and rooms were stinking, wouldn't suggest this property

    Travel Month: Nov 2023

    Room: Deluxe Room

    Prasad NX has replied on Mon Dec 11 16:11:29 IST 2023

    Dear Guest, Greetings from Prasad NX! Thank you for your feedback; we apologize for such an experience you faced. We have noted the issues and promise such things don't happen again. We Hope you will visit us back and offer us a chance to serve you. With warm regards, Prasad NX & Team

    5.0

    Excellent staffs and management

    souvik d.loyalty-iconfamily

    Everything is fine in this hotel. Neat and clean You'll get everything you have needs.. location was good. and hotel restaurant was fantastic 😊

    Travel Month: Nov 2023

    Room: Dormitory

    Prasad NX has replied on Mon Dec 11 16:13:21 IST 2023

    Dear Guest, Greetings from Prasad NX!! Thank you for your kind words! Delighted you enjoyed our cleanliness, amenities, location, and fantastic restaurant. Come again soon! 😊 With warm regards, Prasad NX & Team

    3.0

    Prasad nx khar east

    abhijit k.loyalty-iconbusiness

    The hotel is situated at the bottom of khar east rely stan, in the market area, the road is 15 fit wide, very congested, western express is at a distance of 750 mts, khar rely station is just two steps from the hotel

    Travel Month: Oct 2023

    Room: Deluxe Room

    Prasad NX has replied on Fri Oct 20 12:42:03 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX! Thank you for your review and feedback. We appreciate your comments about our convenient location near Khar East Railway Station. We understand the area can get congested due to its central location, but it also offers easy access to nearby transportation and local markets. We hope you had a comfortable stay and were able to enjoy the convenience of our proximity to Khar Railway Station. We look forward to welcoming you again in the future. With warm regards, Hotel Prasad NX and Team

    4.0

    A good stay for a transit passengers

    mallikz s.solo

    Space is little congested, improvements to store cloths has to be done a good stay update your location adress

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Dormitory

    Prasad NX has replied on Thu Oct 12 10:34:39 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX! We appreciate your feedback and apologize for any inconvenience you experienced. We will certainly address the storage space issue to enhance your future stays. Please note, our location address is accurate. We hope you'll give us another opportunity to provide a more comfortable experience during your next visit. Thank you for choosing our hotel. With warm regards, Hotel Prasad NX and Team

    1.0

    Worst stay till now.

    dinesh p.

    First, they didn’t mention that it was dormitory not a separate room. And charges were same as separate room. After reaching there, they charged us extra for separate room and sill room was not big enough for 3 people to stay. We even told that we can adjust for one day and provide us a bigger room. They told us to check out so we checked out but another room was same as before and our previous room was given to someone else. It was like we paid a high amount and still don’t have a place to stay. Completely irritating. I recommend not to go there because food is a big issue also. As there were no decent restaurants near it so you have to pay high amount for hotel’s food.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Dormitory

    Prasad NX has replied on Mon Oct 09 15:55:53 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX! We apologize for the confusion and inconvenience you faced during your stay. Your feedback is important to us, and we take it seriously. We are reviewing our booking procedures to ensure clarity regarding room types and charges. We regret any miscommunication regarding room changes and the dining options available. Your concerns will be addressed internally, and we will work on improving our services. We value your input and hope you may consider giving us another opportunity to provide you with a more satisfactory experience in the future. With warm regards, Hotel Prasad NX and Team

    4.0

    Breif stay

    naresh p.loyalty-iconcouple

    I visited for visa purpose for short period. Check in experience good. Property good. All rooms under make my trip should have window opening in room.

    Travel Month: Sep 2023

    Room: Deluxe Room

    Prasad NX has replied on Thu Sep 21 10:30:24 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX! Thank you for choosing our hotel for your short stay and for sharing your feedback. We're pleased to hear that you had a good check-in experience and found our property satisfactory. We appreciate your suggestion regarding the window opening in all rooms and we will certainly consider this for future improvements. Your feedback is valuable to us, and we hope to welcome you back soon. With regards, Hotel Prasad NX and Team

    4.0

    Hotel was good.

    kapilesh g.couple

    Staff was pretty decent. Room was clean. Washroom was clean. Reception was good overall good experience.

    Travel Month: Aug 2023

    Room: Deluxe Room

    Prasad NX has replied on Wed Sep 06 13:23:40 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX! Thank you for your positive review! We're delighted to hear that you found our staff accommodating, your room and washroom clean, and the overall reception experience good. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay. With warm regards, Hotel Prasad NX and Team

    3.0

    Average Stay

    bhanumurthy k.

    Location is terrible.

    Travel Month: Aug 2023

    Room: Deluxe Room

    Prasad NX has replied on Thu Aug 10 11:51:27 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX! We appreciate your review. It's good to hear that you had an average stay at our hotel. We apologize for any inconvenience you experienced due to the location. Your feedback helps us improve and provide better experiences for our guests. If you decide to stay with us again, we'll make sure your next visit exceeds your expectations. With warm regards, Hotel Prasad NX and Team

    5.0

    Couple stay

    pruthvi s.couple

    The room was quite good for money, and there was no disturbance around. The hotel staff was kind and good to us. I would recommend any couple to choose this hotel. They also gave us good service too.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos

    Prasad NX has replied on Mon Jul 17 11:37:01 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX!!! We're thrilled to hear you had a pleasant stay! Our priority is providing great value, comfort, and a peaceful atmosphere. Our staff takes pride in offering exceptional service. Thank you for recommending our hotel to other couples. We look forward to welcoming you back soon for another delightful experience! With warm regards, Hotel Prasad NX

    1.0

    5

    diganta d.family

    At night some unknown person came to hotel and fight each other, they shouted, and we all the guests are so scared

    Travel Month: Jul 2023

    Room: Deluxe Room

    Prasad NX has replied on Sat Jul 15 10:40:45 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX! We are extremely concerned to note your disappointment with regard to services. We sincerely apologize for the inconvenience caused to you and regret the loss of comfort. Your suggestions have been noted and highlighted to the concerned department. I assure you that a proper action will be taken against the same; I would like to thank you for writing to us as your feedback will help us to improve our services and the hospitality. On your next visit, you will definitely witness overall improvement. With warm regards, Hotel Prasad NX

    3.0

    Average Stay

    aditya v.

    It was ok, room service was poor. They were not so friendly, even i asked that where in can get breakfast in morning they directly told they don't know.

    Travel Month: Jun 2023

    Room: Dormitory

    Prasad NX has replied on Wed Jun 21 10:40:28 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX! We are extremely concerned to note your disappointment with regard to services. We sincerely apologize for the inconvenience caused to you and regret the loss of comfort. Your suggestions have been noted and highlighted to the concerned department. I assure you that a proper action will be taken against the same; I would like to thank you for writing to us as your feedback will help us to improve our services and the hospitality. On your next visit, you will definitely witness overall improvement. With warm regards, Hotel Prasad NX

    4.0

    Better!

    chakravarthy c.solo

    Better they have good ambiance and air conditioner working well they have food providing services and 24/7 room service i stayed just one day so that i can describe this much only

    Travel Month: Jun 2023

    Room: Deluxe Room

    • user photos
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    Prasad NX has replied on Mon Jun 19 11:11:49 IST 2023

    Dear Guest, Greetings from Hotel Prasad NX! Thank you for taking the time and writing this review. Your feedback is extremely important to us and we are glad that you enjoyed your stay at the hotel and had a comfortable stay. Your kind words will be relayed to the entire Staff. We hope that you will come and stay with us on your next visit and give us the opportunity of catering to you once again. With warm regards, Hotel Prasad NX

    2.0

    Room hygiene

    ibrahim.business

    Mosquitoes are more, unable to. Sleep. Underneath the bed not cleaned for months. Room size is too small to stay. I vacated within 14 hours without night stay.

    Travel Month: May 2023

    Room: Deluxe Room

    Prasad NX has replied on Fri May 19 16:35:03 IST 2023

    Dear guest, greetings from hotel prasad nx! we are extremely concerned to note your disappointment with regard to services. We sincerely apologize for the inconvenience caused to you and regret the loss of comfort. Your suggestions have been noted and highlighted to the concerned department. I assure you that a proper action will be taken against the same; i would like to thank you for writing to us as your feedback will help us to improve our services and the hospitality. On your next visit, you will definitely witness overall improvement. With warm regards, hotel prasad nx

    4.0

    Hotel prasad nx stay

    chaitanya p.business

    Hotel prasad nx is the central nice place to stay. It is located near bandra terminus. Good, hygienic rooms.

    Travel Month: Mar 2023

    Room: Deluxe Room

    Prasad NX has replied on Mon May 15 11:55:48 IST 2023

    Dear guest, greetings from hotel prasad nx! thank you for taking the time and writing this review. Your feedback is extremely important to us and we are glad that you enjoyed your stay at the hotel and had an amazing time. Your kind words will be relayed to the entire staff. We hope that you will come and stay with us on your next visit and give us the opportunity of catering to you once again. With warm regards, hotel prasad nx

    4.0

    Great stay

    mehek s.family

    Clean rooms, should add more complementary water bottles. Bathroom is also not bad, overall a great experience

    Travel Month: May 2023

    Room: Deluxe Room

    Prasad NX has replied on Wed May 17 17:49:44 IST 2023

    Dear guest, greetings from hotel prasad nx! thank you for taking the time and writing this review. Your feedback is extremely important to us and we are glad that you enjoyed your stay at the hotel and had a pleasant time. Your kind words will be relayed to the entire staff. We hope that you will come and stay with us on your next visit and give us the opportunity of catering to you once again. With warm regards, hotel prasad nx

    4.0

    Good rooms

    kapilesh g.couple

    Excellent service 👍 great experience overall. Outside room, noise was too loud couldn't hear what's going on tv.

    Travel Month: May 2023

    Room: Deluxe Room

    Prasad NX has replied on Mon May 15 11:54:46 IST 2023

    Dear guest, greetings from hotel prasad nx! thank you for taking the time and writing this review. Your feedback is extremely important to us and we are glad that you enjoyed your stay at the hotel and had an amazing time. Your kind words will be relayed to the entire staff. We hope that you will come and stay with us on your next visit and give us the opportunity of catering to you once again. With warm regards, hotel prasad nx

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