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Review Of Hotel Hometown - Near BKC

Dharavi, Mumbai | 3 km drive to British Consulate

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    92 Ratings, 49 Reviews

    excellent
    18%
    very good
    21%
    average
    23%
    poor
    17%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 5
    • 1
    • 2
    • 5
    • 1
    • 4
    • 5

    Rating Categories

    • Location2.8
    • Cleanliness3.0
    • Room3.2
    • Value For Money2.7
    • Food2.1
    • Facilities2.7
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the polite staff and good housekeeping at the property, which offers clean rooms. However, many highlight issues like poor location, dirty rooms, lack of ventilation, and unpleasant odors. The food quality and availability are also points of concern, with complaints about it being cold and outsourced. Overall, while the property has some nice aspects, many found it lacking in comfort and amenities.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    karanveer t.

    Hotel Hometown was a very bad experience. The location was extremely poor, and the rooms were dirty. They told me that no regular rooms were available and asked me to pay extra for a bigger room — which I had to do out of compulsion. The food was also terrible and served cold. Overall, a very disappointing experience.

    Travel Month: Oct 2025

    Room: Deluxe Triple Room

    1.0

    Terrible Stay

    ganesh t.family

    Cockroaches. No restaurant. Staff is polite. No windows. Expensive food. Food comes from outside and quantity was an issue.

    Travel Month: Sep 2025

    Room: Deluxe Double Room

    5.0

    Excellent Stay

    bhavin p.family

    Nice Hotel and very nice staff behaviour All rooms are very nice and beautiful, house keeping service is very good nice clining

    Travel Month: Jan 2025

    Room: Deluxe Quadruple Room

    5.0

    Excellent Stay

    bhavin p.

    This hotel is too good all rooms are very nice and the staff behaviour is very good all the staff are very nice.

    Travel Month: Jan 2025

    Room: Deluxe Quadruple Room

    3.0

    Average Stay

    masood s.

    1. No hand wash & toilet paper was provided in toilet rooms. 2. Rain water leaking from the multiple places of roof.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Double Room

    3.0

    Average Stay

    shrikant k.family

    Room was congested and no window and no fresh air was their. Ok for one night stay if visiting for us visa. No nearby good restarunt for breakfast and dinner

    Travel Month: Aug 2024

    Room: Deluxe Double Room

    5.0

    Good space.

    dhirajlal v.

    All is well and happy to stay. Happy

    Travel Month: Mar 2024

    Room: Deluxe Quadruple Room

    2.0

    Poor Stay

    vikas s.loyalty-icon

    Can i change my hotel for tomorrow because this is not worth of 6000 rupees room they don't have towels for now they are seeing tomorrow tomorrow you will gate towels and unmarried couple not allowed ?

    Travel Month: Feb 2024 (3-Night Stay)

    Room: Deluxe Quadruple Room

    2.0

    Poor Stay

    dev p.

    It was like a complete closed room, no ventilation and all. And the price for those sort of room being very high.

    Travel Month: Dec 2023

    Room: Deluxe Quadruple Room

    2.0

    Poor Stay

    naveen p.loyalty-iconbusiness

    The following property which i booked with maketrip costed me 40% more then price which they are offering at less price. How come it can be happened. I would request you and compensate the balance.

    Travel Month: Nov 2023

    Room: Deluxe Double Room

    1.0

    You

    mohammed j.business

    It was mentioned that it is 700mtr away from hinduja hospital. But it's 6km away. Now good foods available nearby. Surrounding area is very unhygienic.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Deluxe Double Room

    3.0

    Poor service not worth

    bhargav d.loyalty-iconsolo

    Its not a value for money. 10*8 rooms, not cleaned properly. They have menue but they served out sourced foods(seems like road side, very poor quality at more than twice price)

    Travel Month: Oct 2023

    Room: Deluxe Double Room

    • user photos
    2.0

    Poor service hotel facilities

    lijo s.family

    Service is not good i can’t get the room on time. Am waiting there around one hour. Early morning time we can get the coffee

    Travel Month: Sep 2023

    Room: Deluxe Double Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible un hygienic hotel

    mohammed m.loyalty-iconbusiness

    It was a terrible unhygienic hotel, it should be delis-ted form mmt. Cockroaches all over the room, water cold, they charge for bf but don't give

    Travel Month: Sep 2023

    Room: Deluxe Quadruple Room

    4.0

    Good team and nice response

    venkateswaran b.business

    Good team, nice response. Whenever we are raising concern, good response from reception. Suggestions for improvements: 1. Need to verify all facilities like phone, tv and ac's working condition through check list before allotting room to customers.

    Travel Month: Sep 2023 (4-Night Stay)

    Room: Deluxe Double Room

    2.0

    Poor service

    gvaraprasad r.loyalty-iconbusiness

    Hotel room is too small i couldn’t breath properly so i checked out early from it and it is tooo ugly and boys behaviour is too rude

    Travel Month: Jul 2023

    Room: Deluxe Double Room

    1.0

    Not good experience.

    raj k.family

    Cockroaches, not good restaurants outside. I was with family and not good to stay with family. Can't take walk outside,

    Travel Month: May 2023

    Room: Deluxe Triple Room

    4.0

    Good

    shaukat m.family

    Property and staff are good but hotel location is not convenient in the terms of food and shopping.

    Travel Month: May 2023

    Room: Deluxe Triple Room

    3.0

    Room condition not well

    nilesh h.business

    Room condition are not good and also facing some issues at early check-in

    Travel Month: Apr 2023

    Room: Deluxe Double Room

    3.0

    Mass area

    aravindu.business

    The hotel home town is located in very mass area the complement breakfast offered by the home town hotel was were bad and worst

    Travel Month: Feb 2023

    Room: Deluxe Double Room

    Hotel Hometown - Near BKC has replied on Thu Mar 09 17:09:54 IST 2023

    Dear guest, greetings from hotel hometown! we appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from. We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. We deserve another chance and we are confident that you will notice many positive changes during your future visits to our hotel. With warm regards, hotel hometown & team.

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