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Sakinaka, Mumbai | 2.4 km drive to T2 - Chhatrapati Shivaji Airport
112 Ratings, 28 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property offers a handy location near T2 airport and easy access to major landmarks, making it convenient for transit passengers. The staff generally receive praise for their helpful and pleasant attitude. However, several guests reported issues with room cleanliness and malfunctioning air conditioning, which affected their stay. While some found the price reasonable, others mentioned that the experience felt a bit overpriced for the quality provided. Overall, the service and staff attitude are positive highlights.
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Average Stay
The rooms as well as washroom were untidy .There was no hot water and no toiletries provided .Also there was no in house kitchen .But the staff were very polite and provided all support .
Room: Deluxe Double Room
Gateway Star Hotel Near International Airport has replied on Fri Sep 19 15:30:41 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! We have noted your feedback regarding the room and washroom condition. Your comments will be shared with the concerned department for necessary review. Warm regards, Gateway Star Hotel & Team.
Good Stay
Close to airport. Courteous staff and very helpful. All major amenities are in very close range. Easy availability of Cabs and Auto.
Room: Deluxe Double Room
Gateway Star Hotel Near International Airport has replied on Mon Sep 08 18:06:29 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your kind feedback. We’re glad you appreciated our convenient location, helpful staff, and nearby amenities. We look forward to welcoming you again! Warm regards, Gateway Star Hotel & Team.
comfortable and safe
the stay was and comfortable and the staff was also very helpful and good the stay was and comfortable and the staff was also very helpful and good
Room: Deluxe Double Room
Gateway Star Hotel Near International Airport has replied on Mon Aug 18 16:08:51 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your kind feedback. We're happy to know you found your stay comfortable and our staff helpful. We look forward to welcoming you again! Warm regards, Gateway Star Hotel & Team.
CAN BE IMPROVED
Hotel located very close to T2 terminal. staffs are courteous. Rooms are renovated.. Wash rooms are average, But i found commode is dirty with stains.. Hotel located very close to T2 terminal. staffs are courteous. Rooms are renovated.. Wash rooms are average, But i found commode is dirty with stains..
Room: Deluxe Double Room
Gateway Star Hotel Near International Airport has replied on Wed Aug 06 17:55:58 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your feedback. We're glad you liked our location, staff, and renovated rooms. We apologize for the issue with the washroom.We hope to serve you better on your next visit. Warm regards, Gateway Star Hotel and Team.
not suggest
Very bad service and the bed and room were not clean properly,water not
Room: Deluxe Double Room
Gateway Star Hotel Near International Airport has replied on Wed Aug 06 17:58:55 IST 2025
Dear Guest, We’re sorry to hear that your stay did not meet expectations.We appreciate your feedback and hope to serve you better next time. Warm regards, Gateway Star Hotel and Team.
Good Stay
Staffs are very cool and nice, room very clean, neat and well maintained, hotel very close to airport walkable distance....
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Thu Jun 05 12:32:31 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your kind words. We're glad you enjoyed our clean rooms, friendly staff, and convenient location near the airport. Looking forward to welcoming you again! Warm regards, Team Gateway Star Hotel
the experience is very good
All the staff members are very polite,helpful and very cooperative, and the property is very near to international airport of mumbai
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Thu Jun 05 12:33:22 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your kind feedback. We're delighted to hear you appreciated our polite and helpful staff, and the convenient location near Mumbai International Airport. Warm regards, Team Gateway Star Hotel
Poor Stay
The stay was not at all upto the mark. The AC was not working and had to change the room thrice. Even after that the AC was not satisfactorily working . Had to pay 200 extra just for an hour of early check-in even when they had plenty of rooms available. The rooms were not very clean as well.
Room: Deluxe room
Good Stay
Good and comfortable place. Very helpful staff. Moreover it’s very close to T2 airport.
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Thu Jun 19 12:57:32 IST 2025
Dear Guest, Greetings from Hotel Gateway Star! Thank you for your wonderful feedback. We're glad to know you had a comfortable stay and found our location convenient near airport. Your kind words for our helpful staff mean a lot to us.We look forward to welcoming you again soon! Warm regards, Hotel Gateway Star and Team.
Good Stay
Very close to T2 airport. All major landmarks are very close by and availability of cab/auto in plenty.The staff is extremely pleasant and cooperative. Value for money stay.
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Thu Jun 19 13:00:25 IST 2025
Dear Guest, Greetings from Hotel Gateway Star! Thank you for your kind feedback. We’re delighted to know you enjoyed our convenient location, easy transport access, and courteous staff. We're glad you found your stay to be value for money. Looking forward to welcoming you again soon! Warm regards, Hotel Gateway Star and Team.
family trip
We had a pleasant stay , staff is very helpful and nice. It is a budget friendly hotel, my family had a great stay.
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Thu Jun 19 13:47:22 IST 2025
Dear Guest, Greetings from Hotel Gateway Star! Thank you for your kind words. We're delighted to hear that you and your family had a pleasant and comfortable stay. It's wonderful to know our helpful staff and budget-friendly hospitality made your experience enjoyable.We look forward to welcoming you again soon! Warm regards, Hotel Gateway Star and Team.
Average Stay
Property is good, location is not good
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Tue Jun 24 17:34:40 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your feedback. We’re happy to know you liked our property. We understand your concern regarding the location and will keep it in mind to improve the overall guest experience.Looking forward to welcoming you again. Warm regards, Gateway Star Hotel and Team.
review
familyVery close to the airport. Good cordial staff and reception. The place doesn’t ve its inhouse kitchen but still manages to serve decent food
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Tue Jun 24 17:38:09 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your kind words. We’re happy to know you liked our location near the airport and found our staff friendly. we’re glad you enjoyed the food.Hope to see you again soon! Warm regards, Gateway Star Hotel and Team.
good experience
It was nice decent size room had great experience staff was nice good and couple friendly overall enjoyed stay
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Tue Jun 24 17:43:43 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your lovely feedback. We’re happy to hear you had a great experience, enjoyed the Location, and found our staff friendly and welcoming. Glad you had a comfortable stay with us.Looking forward to hosting you again! Warm regards, Gateway Star Hotel and Team.
Decent Hotel near International Airpor
family with 1 kidThe property has an excellent location which is close to the airport and if you are a passenger in transit, this place serves the place well. The only short coming of this place is that there are no decent places to eat in the vicinity - of course if roadside spicy food is your forte, then you definitely have many options. The behaviour of staff is also superlative. Please don't go with the negative reviews that are floating on staff behaviour. If I am in transit, then I am definitely visiting this place and would recommend this to everyone. The International Airport is a stone's throw away.
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Tue Jul 15 16:31:06 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your thoughtful review. We're glad our location served you well during transit and that you appreciated our staff’s behavior and hospitality. Your recommendation truly means a lot to us.We look forward to welcoming you back on your next visit! Warm regards, Gateway Star Hotel and Team.
Average Stay
Location was an issue. The location they have mentioned on makemytrip was not accurate this was a challenge to lo-ca the hotel. Washroom was not that clean. Can do better.
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Tue Jul 15 16:33:10 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your feedback. We apologize for the inconvenience caused due to the location issue and the cleanliness of the washroom. Your comments are noted and will be addressed to improve our guest experience. We hope to serve you better in the future. Warm regards, Gateway Star Hotel and Team.
Good Stay
Rooms were clean and staff was also good. Just couldn’t get hot water for bath.
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Tue Jul 15 16:34:35 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your feedback. We're glad you found the rooms clean and our staff helpful. We apologize for the inconvenience with the hot water. We hope to welcome you again soon. Warm regards, Gateway Star Hotel and Team
Average Stay
Service is very very poor. Sir aapki najdik ki kisi branch ka number chaiae. 1
Room: Deluxe room
Good Stay
businessLocation of the hotel is at little congested space. Staffs were good. Rooms are little small. Overall good experience.
Room: Deluxe room
Gateway Star Hotel Near International Airport has replied on Tue Jul 15 16:36:52 IST 2025
Dear Guest, Greetings from Gateway Star Hotel! Thank you for your feedback. We're happy to know you had a good overall experience and appreciated our staff. Looking forward to hosting you again! Warm regards, Gateway Star Hotel and Team.
Terrible Stay
Room was horrible. Dirty smelly and disgusting with that much price such room wasn't worth it.
Room: Deluxe room
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