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Borivali East, Mumbai | 4 minutes walk to Borivali Gate, Sanjay Ghandhi National Park
62 Ratings, 21 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has received a lot of complaints about cleanliness and maintenance. Guests have mentioned dirty bathrooms, poor room conditions, insufficient basic amenities, and hygiene issues like dust and bad smells. The breakfast options are limited and the pricing for food was considered high. While some staff were reported to be cooperative, the overall experience has been described as unpleasant, cramped, and not worth the money spent. Many visitors would not recommend this place.
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Terrible Stay
Room was too durty staff don’t give proper ans they don’t have having also well manner
Room: Deluxe Room
Hotel Borivali Executive has replied on Fri Aug 08 13:13:03 IST 2025
Dear Guest, Greetings!! We regret the inconvenience caused due to cleanliness and staff behavior during your stay. Your feedback is valuable, and we will work on improving our service standards. Warm Regards, Hotel Borivali Executive and Team.
Nice peaceful stay and clean rooms with good staff members
Good Staff and clean room with all basic amenities, i found this property via Make My Trip and local transport is just round the corner. The hotel is near highway in Kulupwadi, Boriwali East and has 2 metro stations near by Devipada and Rashtriya Udyan both are at walking distance
Room: Deluxe Room
Hotel Borivali Executive has replied on Wed Jun 11 16:23:04 IST 2025
Dear Guest, Greetings!! Thank you for sharing such a detailed and positive review. We're glad you enjoyed our clean rooms, helpful staff, and convenient location. It’s great to know that our proximity to metro stations and the highway added to your comfort. We truly appreciate your feedback and hope to welcome you again soon. Warm Regards, Hotel borivali Executive and Team
Poor Stay
Bathroom and toilet is not upto the mark. Room wall condition is also dirty and unhygienic.
Room: Deluxe Room
Hotel Borivali Executive has replied on Sat May 03 17:35:14 IST 2025
Dear Guest, Greetings!! We sincerely apologize for the inconvenience caused. Your feedback is noted and we will work on improving the bathroom and room conditions at the earliest. With Warm Regards, Hotel Borivali Executive and Team
Poor Stay
family1. No basic facilities in rooms like kettle, after informing - towels were sent, no table mosquitoes repellent. 2. Very limited breakfast option 3. Hygiene issues- wall color, curtains with dust 4. 2nd day - water supply was not there despite informing at the counter no one bothered to start 5. Very small and cosy rooms despite executive triple room booked. Would not recommend and prefer to stay again. Pictures were very displayed but when entered hotel and room, it was extremely unpleasant feel.
Room: Deluxe Triple Room
Hotel Borivali Executive has replied on Sat May 03 17:35:56 IST 2025
Dear Guest, Greetings!! We sincerely apologize for the inconveniences you encountered during your stay. We truly value your feedback and will work on improving the facilities and services to provide a better experience for our guests. With Warm Regards, Hotel Borivali Executive and Team
Good Stay
The hotel was located at good location it was convent to access every where the. Very first time room allotted was bit okay but when asked to change it they took a quick action and helped me with the other room wich was much above then my expectations staff was bit cooperative but the rates charged for food is much high in terms of their service charge rest all was perfect
Room: Deluxe Room
Hotel Borivali Executive has replied on Mon May 19 16:53:35 IST 2025
Dear Guest, Greetings!! Thank you for your feedback! We're glad you liked the location and appreciated the room change. We'll take note of your comments on food pricing and service to improve further. Hope to welcome you again soon! With Warm Regards, Hotel Borivali Executive and Team..
Not so good experience
The rooms are not at all well maintained. Staff is helpful but the place is not so good. Feels claustrophobic
Room: Deluxe Room
Hotel Borivali Executive has replied on Mon May 19 16:56:09 IST 2025
Dear Guest, Greetings!! Thank you for your feedback. We're glad you found our staff helpful and appreciate your honesty about the room conditions. We're actively working on improvements and hope to provide a more comfortable experience on your next visit. With Warm Regards, Hotel Borivali Executive and Team.
Leakage in room from ac
coupleAc was leakage and water in all room counter staff was rude in behaviour no room service bathroom window
Room: Super Deluxe Room
Excellent Stay
I need gst invoice. Need gst invoice
Room: Super Deluxe Room
Terrible Stay
Rooms were in a dirty state.
Room: Deluxe Room
Hotel Borivali Executive has replied on Tue Oct 15 17:14:37 IST 2024
Dear Guest, Greetings from Hotel Borivali Executive, Thank you for your feedback. We sincerely apologize for the condition of your room during your stay. Cleanliness is a top priority for us, and we will address this issue with our housekeeping team to ensure it is rectified. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future. With Warm regards, Hotel Borivali Executive and Team
Terrible Stay
couplePathetic property and staff, room are so bad and so overpaid. Would highly recommend to go to stay at any place but not this one.
Room: Deluxe Room
Hotel Borivali Executive has replied on Sat Aug 24 12:15:57 IST 2024
Dear Guest, Greetings! We are truly sorry to hear about your disappointing experience. We apologize for the issues with the property and staff, and for not meeting your expectations. Your feedback is crucial, and we’ll work on improving our services. Thank you for sharing your thoughts, and we hope to provide a better experience in the future. With Warm Regards, Hotel Borivali Executive & Team.
Excellent Stay
Hotel Borivali Executive offers comfortable accommodation with friendly staff. Clean rooms, good amenities, and convenient location make it a solid choice for travelers.👌👌
Room: Deluxe Triple Room
Hotel Borivali Executive has replied on Sat Aug 24 12:17:52 IST 2024
Dear Guest, Greetings! Thank you for your positive review! We’re glad to hear that you enjoyed the comfortable accommodation, friendly staff, clean rooms, and convenient location at Hotel Borivali Executive. Your feedback is greatly appreciated, and we look forward to welcoming you again! With Warm Regards, Hotel Borivali Executive & Team.
Terrible Stay
Bad smell in the room and bathroom and the person at the reception was not cooperative. Terrible condition of bedding. Overall the experience was horrible
Room: Deluxe Room
Hotel Borivali Executive has replied on Tue Apr 16 18:08:55 IST 2024
Dear Guest, Greetings of the day ! We apologize for the unpleasant smell, poor bedding condition, and uncooperative service you experienced. Your feedback is crucial, and we're taking immediate action to address these issues and improve our standards. We're investigating the receptionist's behavior to ensure better service in the future. Your satisfaction is our priority, and we hope you'll give us another chance to provide a superior experience. Please contact us directly for any further assistance. Thank you for bringing these concerns to our attention; we're committed to delivering the exceptional service with warm regards Hotel Borivali Executive and Team
Terrible Stay
It was the most pathetic place to stay, it was like a fraud, people were making noises all night and running here and there at night. The room was stinking.
Room: Deluxe Room
Hotel Borivali Executive has replied on Thu Mar 14 16:50:56 IST 2024
Dear Guest, Greetings from Hotel Borivali Executive! We apologize for the inconvenience you experienced during your stay. Providing a comfortable and peaceful environment is our top priority, and we regret that we fell short of your expectations. We take your feedback seriously and will address the issues you've mentioned to ensure a better experience for our future guests. Please consider giving us another chance to make it right on your next visit. Thank you for bringing this to our attention. With warm regards, Hotel Borivali Executive and Team
Terrible Stay
Hotel is very bad
Room: Deluxe Room
Hotel Borivali Executive has replied on Tue Jan 09 12:43:56 IST 2024
Dear Guest, Greetings from Hotel Borivali Executive! We sincerely apologize for your disappointing experience at our hotel. We deeply regret that we fell short of your expectations. Your feedback is invaluable, and we are committed to addressing the issues you've highlighted to ensure no guest faces a similar experience in the future. Please allow us the opportunity to make amends by reaching out to our customer service team directly. We appreciate your candor and hope to regain your trust on a future visit. With warm regards, Hotel Borivali Executive and Team
Terrible Stay
No buffet at breakfast.
Room: Super Deluxe Room
Hotel Borivali Executive has replied on Wed Dec 20 18:31:08 IST 2023
Dear Guest, Greetings! We apologize for the inconvenience caused during your stay. We hope to have another opportunity to serve you better in the future. Thanks and Regards, Hotel Borivali Executive and Team
Service and availability
coupleHotel manger took charges for water bottles which is i think offer complimentary by hotel, and yes i booked room in advance still when i was there that time they guys less availability of room n ask to wait in different room which is good i think. Overall bad experience with this hotel
Room: Deluxe Room
Hotel Borivali Executive has replied on Tue Dec 12 13:41:31 IST 2023
Dear Guest, Greetings! We apologize for the inconvenience you experienced during your stay. We will investigate the matter regarding the charges for the water bottles and ensure that our complimentary offers are communicated. We hope to have the opportunity to make it up to you in the future. Thanks & Regards, Hotel Borivali Executive & Team
Average Stay
Very small 6*8 feet room, even a single person can't feel relaxed, and price is very high compared to room size. room pics posted very cleverly showing only bed pic and colour also taken very bright, in actual that bed is the room area only with very dull wall colour. Also they will not change the bedsheet and comferter covers regularly. It's a very average hotel with high price rate.
Room: Deluxe Room
Hotel Borivali Executive has replied on Mon Dec 04 13:41:03 IST 2023
Dear Guest, Greetings! We apologize for any dissatisfaction you experienced during your stay. We will take your feedback into consideration and make necessary improvements to ensure regular changes are made to maintain cleanliness. Thanks and Regards, Hotel Borivali Executive and Team
Average Stay
Hotel and staff was good but the space of room was very less
Room: Deluxe Room
Hotel Borivali Executive has replied on Tue Jul 25 12:39:29 IST 2023
Dear Guest, Greetings from Hotel Borivali Executive! Thank you for your feedback and for your kind words of appreciation. We hope that your stay was good and comfortable. We look forward to welcoming you back. Thanks & Regards, Hotel Borivali Executive & Team
Pathetic place
Don't ever be fooled if you have a confirmed booking, you can still be shown the door, if you have not experienced this in your lifetime, welcome to hotel borivali executive.
Room: Deluxe Room
Hotel Borivali Executive has replied on Wed Jul 19 15:29:18 IST 2023
Dear Guest, Greetings from Hotel Borivali Executive ! We sincerely apologize for the inconvenience caused to you and regret the loss of comfort. Please accept my sincere apologies for the sad incident. We assure you that proper action will be taken against the same. Thanks & Regards, Hotel Borivali Executive & Team
Poor Stay
The reception person was very rude in behaviour and the room which they provide was so small as what i had paid it was not worth their is no place to eat food we adjusted it on the bed the room which was shown to me in the app it was not like that
Room: Deluxe Room
Hotel Borivali Executive has replied on Tue Jul 18 10:47:01 IST 2023
Dear Guest, Greetings from Hotel Borivali Executive! We are sad that our team didn't reach your expectation. We are concerned to note your disappointment with regard to the Room. We sincerely apologize for the staff's behavior. We assure you that the proper action will be taken for the same. Thanks & Regards, Hotel Borivali Executive & Team
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