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Review Of Hotel Metro Plaza

Govandi, Mumbai | 2.9 km drive to BARC Hospital

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    79 Ratings, 51 Reviews

    excellent
    19%
    very good
    22%
    average
    23%
    poor
    22%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 4
    • 1
    • 3
    • 4
    • 4
    • 5
    • 2
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.4
    • Room3.5
    • Food3.2
    • Hospitality3.7
    • Value For Money3.5
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    Review Summary

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    The property is appreciated for its friendly staff and good location near major transport hubs. Many guests find it budget-friendly with decent hygiene standards and essential services. However, the rooms tend to be small and can have issues like cleanliness and maintenance. Food quality varies, with some positive comments but several complaints about taste and variety.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    dheeraj.solo

    I reached at morning 7:30 in hotel and before booking i ask the reception guy for room he told me that . You can book room . Post booking the reception guy told me that check in time will be 12 oclock . I agree My question is that why he didn’t informed earlier Post booking i requested him for early check . He demanded 1200/- for earlier check in . I left from my site and i back from there in evening 8pm I book deluxe room he provide me 40sqft room .

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Message for MM

    family

    please remove property for mmt app immediately because We trust you and make a booking from your app, and if she has a property like this in the past, it's a complete Dismiss. We are not disappointed with the hotel. How do we think such third-class properties can be placed on MMT

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good Stay

    raya.family

    It was nice place to stay. Staff behavior is friendly but food is not good. I ordered chicken dum biryani it was not so good. But overall nice to stay

    Travel Month: Dec 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    ashok k.family

    1st day they gave room which has water leakage. Next day they changed the room. Geyser got tripped.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    shriyansh o.

    Hygiene was well maintained and facilities were good but room and washroom was extremely small, ceiling was very low. However it was close to the location where i wanted to reach, so it is fine.

    Travel Month: May 2024

    Room: Deluxe Room

    2.0

    Very disgusting experience

    srinivas g.family

    I went to the hotel metro plaza on 7th afternoon 12pm, they said no room vacant for you, i gave detains, they said "no empty rooms here. There is no response. We requested them and finally they agreed and said 'after 6 pm one person will vacate one room and that one give it to you. We agreed because of no alternate. My daughter and me are roamed on roads until 6 pm finally they gave room. But this is very disgusting for me.

    Travel Month: Jan 2024

    Room: Deluxe Room

    4.0

    Rooms are o. K. Consider it is in mumbai

    mrpc n.solo

    Small good room with ac and clean bath room. Hot water facility for use. Altogether very good to consider at that cost at that place.

    Travel Month: Dec 2022

    Room: Deluxe Room

    Hotel Metro Plaza has replied on Wed Jul 12 12:20:11 IST 2023

    Thanks welcome

    4.0

    Ok

    ajay s.family

    Good in nearby city and in budget

    Travel Month: Sep 2022

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Metro Plaza has replied on Wed Jul 12 12:21:03 IST 2023

    Thankyou eel come

    5.0

    Excellent Stay

    hakeem k.

    Excellent, hygiene, good behavior of staff and safe for families.

    Travel Month: Jul 2022

    Room: Deluxe Room

    Hotel Metro Plaza has replied on Wed Aug 24 18:43:27 IST 2022

    Thank you sir for choosing this hotel

    1.0

    worst hotel in govandi area

    sai k.group

    we booked for triple but they gave double that at 2 pm,

    Travel Month: Mar 2022

    Room: AC Triple

    Hotel Metro Plaza has replied on Wed Aug 24 18:43:51 IST 2022

    What problems bro

    2.0

    Poor Stay

    raj p.family

    There were no towel, soap and water bucket in hotel, bed was so small for two people.

    Travel Month: Mar 2020

    Room: A/C Double

    Hotel Metro Plaza has replied on Wed Jul 12 12:21:36 IST 2023

    Sorry verything

    5.0

    Excellent Stay

    santosh k.family

    Nice Hotel to stay. Rooms are clean and good location.

    Travel Month: Feb 2020

    Room: A/C Double

    3.0

    Average stay

    jaffar l.business

    Avoid if location is not a concern

    Travel Month: Jan 2020 (4-Night Stay)

    Room: A/C Double

    3.0

    Location near to my working place was the reason to book, else avoid booking this Hotel

    jaffar l.business

    Check in was horrible Stay was ok

    Travel Month: Jan 2020 (5-Night Stay)

    Room: A/C Double

    3.0

    Stay is not up to the mark

    venkateswara r.solo

    It's near to my work place. Service is not up to the mark.

    Travel Month: Jan 2020

    Room: A/C Double

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Very bad experience

    ganeshram b.business

    Hotel room was very small, dirty, tv not working. Worst living conditions.

    Travel Month: Nov 2019 (4-Night Stay)

    Room: A/C Single

    Hotel Metro Plaza has replied on Wed Jul 12 12:20:32 IST 2023

    Sorry verything

    5.0

    Room change

    santanu b.couple

    They have allotted different room

    Travel Month: Nov 2019

    Room: A/C Double

    4.0

    Good

    k u.business

    Nice and clean good for low money persons

    Travel Month: Oct 2019

    Room: A/C Double

    2.0

    Poor Stay

    soumya.solo

    Too expensive as compared to facilities. Unhygienic and cockroaches could be found. No regular room service.

    Travel Month: May 2019

    Room: A/C Single

    3.0

    Electrical appliances need to be improved

    pooja b.

    The room and the washroom are very small. The electric connection in the room were faulty, power of whole room was being cut off when a particular button was pressed. The air-conditioner flaps were missing. The geyser switch was broken. This place is a bit noisy because construction work is going on next to it. The staff was friendly and helpful. The tea served was very good.

    Travel Month: Jun 2018

    Room: A/C Double

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