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Review Of DG Pods Hotel

Name: DG Pods Hotel
Address: 1st Floor, Platform No. 1, Lokmanya Tilak Terminus (LTT) Railway Station, Mumbai, Lokmanya Tilak Terminus Rail Station, Mumbai, 400089, IN
Rating: 4.3

Kurla East, Mumbai | About a minute walk to Lokmanya Tilak Terminus

User Rating & Reviews

everyone
solo

4.3

Excellent

6 Ratings, 2 Reviews

excellent

50%

very good

33%

average

17%

poor

bad

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Positive first

4.0

Best servic👍

mohammad.solo

The ambiance of the hotel is good and the AC condition of the rooms is good and the service is also good.

Travel Month: Aug 2025

Room: Ladies Pods

3.0

Misleading Booking & No Refund for Dual Pod

mohammed h.solo

I had booked and paid extra for a dual pod, but on arrival, the receptionist told me that the dual pod facility was closed and shifted me to a normal pod. Shockingly, just a while later, another guest was allotted a dual pod, even though I was told it wasn’t available. Despite paying extra, I was neither given what I booked nor refunded the difference. This was extremely disappointing and felt dishonest. The overall amenities were fine, but the booking experience and lack of transparency from the staff really let me down.

Travel Month: May 2025

Room: Dual Private Pods

DG Pods Hotel

Dear Mohammed Hyder, Thank you for sharing your experience. We're truly sorry for the inconvenience regarding your dual pod booking at DG Pods Hotel inside LTT Railway Station, Mumbai. What you faced does not reflect our standards of service, and we understand how frustrating it must have been to not receive what you paid for. We take your feedback seriously and are investigating the matter internally to ensure better transparency and guest handling. While we’re glad you found our amenities and location convenient, we know that trust during booking is equally important. Our team will be reaching out to address the refund and resolve the concern. We appreciate your patience and hope to restore your trust on your next visit. Warm regards, Team DG Pods | Capsule Hotel at LTT Station Mumbai