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Sakinaka, Mumbai | 2.2 km drive to T2 - Chhatrapati Shivaji Airport
210 Ratings, 125 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has some mixed reviews. Many guests appreciated the clean and spacious rooms, along with the convenient location near the airport. The staff's helpfulness and quick service were also noted positively. However, numerous complaints highlighted issues like unclean bathrooms, malfunctioning air conditioning, and rude service. The overall experience varied significantly, with some guests finding it comfortable while others faced serious cleanliness and service problems, leading to disappointing stays.
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Poor Stay
Room Was too Conjusted AC is not working Washroom not clean No one came when I call from Landline
Room: Deluxe Room
VERY BAD AND TERRIBLE EXPERIENCE
Respected Team, On 6th of August I have booked 4 rooms at the hotel and the rooms were so terrible that we can't stay. All the bedsheets were torn , Ac aren't working Leaking of water From Ac, Washroom smell was that terrible we can't use it, The roof was in so bad situation that color was removed, and the smell in the rooms were so bad that can't live and the behavior of staff was so rude.
Room: Deluxe Room|Premium Room
FabExpressThe Adore Palace has replied on Wed Aug 20 17:27:00 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
worst shed
worst place very smeelly rooms wash room comode with letrins cant sleep at night too much mosquitos its not room its a dirty shed never seen such bad shed
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Wed Aug 20 17:27:04 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Excellent Stay
Fantastic stay Clean rooms, fast Wi-Fi, and excellent service. Staff went above and beyond to make me comfortable and helped me with my luggage. 10/10
Room: Deluxe Room
FabExpressThe Adore Palace
Thank you for your wonderful feedback! 🌟 We’re delighted to know you had a fantastic stay and enjoyed our clean rooms, fast Wi-Fi, and excellent service. It makes us happy that our team could go the extra mile to make you comfortable and assist with your luggage. Your kind words truly motivate us to continue delivering the best hospitality. We look forward to welcoming you again soon at FabHotels.
Excellent Stay
Bahut hi accha experience tha! Room clean tha, staff friendly tha aur location bhi perfect thi. Definitely recommend kart hoon. Bahut hi accha experience tha! Room clean tha, staff friendly tha aur location bhi perfect thi. Definitely recommend karti hoon.
Room: Deluxe Room
FabExpressThe Adore Palace
Thank you very much! We're glad to hear that you had such a great stay. We truly appreciate your kind words about the clean rooms, friendly staff, and perfect location. We're also grateful for your recommendation. We look forward to welcoming you again soon — we're always ready to host you! 😊
Very bad experience
It's in local area not a service, no good staff, building also like any time it's broken, very bad smells in room,
Room: Premium Room
FabExpressThe Adore Palace has replied on Fri Aug 08 17:26:29 IST 2025
We regret to hear that your stay did not meet expectations due to the condition of the building, staff service, and unpleasant smells in the room. This is not the standard we aim to maintain. Your feedback has been shared with the property management and housekeeping teams to address these issues promptly and improve guest experience. The issue has been resolved now, and we hope you will give us another opportunity to provide you with a more comfortable and pleasant stay in the future.
Nothing was being cleaned, housekeeping was not being done, breakfast was also not being served on time, we made a mistake by booking the hotel, we suggested to everyone that this is not a hotel but a room to move in. Do not book anything.
Nothing was being cleaned, housekeeping was not being done, breakfast was also not being served on time, we made a mistake by booking the hotel, we suggested to everyone that this is not a hotel but a room to move in. Do not book anything.
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Tue Jul 22 17:27:24 IST 2025
We’re truly sorry for the inconvenience caused during your stay. We regret the issues faced with cleanliness, lack of housekeeping, and delays in breakfast service. This is not the standard of hospitality we aim to provide, and we understand your disappointment. Your feedback has been escalated to the concerned team for immediate action and service improvement. Issues have been resolved now to ensure a more comfortable and reliable experience for all our guests.
Excellent Stay
Really had a great stay😁.
Room: Deluxe Room
FabExpressThe Adore Palace
Thank you! We're glad to hear you had a great stay 😁. Hope to welcome you back soon!
Excellent Stay
Meri stay yahan bahut hi acchi rahi. Room clean aur comfortable tha, aur staff bahut hi polite aur helpful the.
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Wed May 28 01:37:00 IST 2025
Thank you so much for your kind words! We're delighted to hear that your stay was very good, and that you found the room clean and comfortable. Our staff will be happy to know you appreciated their politeness and helpfulness. We look forward to welcoming you again!
Excellent Stay
I recently had the pleasure of staying at this property, and I couldn’t be more impressed. From the moment I arrived, everything exceeded my expectations. The check-in process was smooth and hassle-free, and I was warmly welcomed, which immediately made me feel at home.
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Tue May 27 01:08:37 IST 2025
Thank you for sharing your wonderful experience! We're thrilled to hear that your stay exceeded expectations and that our smooth check-in and warm welcome made you feel right at home. We look forward to hosting you again soon!"
Excellent Stay
This was a simple and satisfying stay. Nothing over the top, just honest comfort and good vibes. I’d definitely consider coming back again.
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Wed Aug 20 17:28:35 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Worst
No proper room and cleaning, Ac was not working in all rooms, Hotel was not as per images, Not Reference any to go
Room: Deluxe Room
FabExpressThe Adore Palace
We apologize for the inconvenience you experienced during your stay. We understand your frustration with the room conditions, lack of AC functionality, and discrepancies with the images provided. Your feedback is valuable, and we will address these concerns with the team to ensure that such issues are resolved for future guests. Thank you for sharing your experience.
Excellent Stay
☺️☺️☺️☺️ My room was a perfect blend of luxury and coziness. It was spacious, impeccably clean, and thoughtfully designed with modern amenities. The bed was exceptionally comfortable, ensuring a restful sleep, and the housekeeping team did a phenomenal job maintaining cleanliness and comfort throughout my stay.☺️☺️☺️💞💞💞
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Wed Aug 20 17:28:31 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
The cleanliness of the hotel was impeccable. 😊.
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Wed Aug 20 17:28:28 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Looks like one of those shady hotels
The staff was rude, room was very small and stinking. TV was not working and even no toiletries provided. Don't go by the tag of fab hotels. It was misleading, sub standard service and facilities.
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Thu May 08 11:28:39 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. This is certainly not the standard of service we aim to provide. Your feedback regarding the room condition, amenities, and staff behavior has been noted and shared with the concerned team for immediate action. We deeply regret falling short of your expectations and appreciate you bringing these issues to our attention. Please be assured we are working to ensure a better experience for all our guests. We hope to have the opportunity to serve you better in the future.
Terrible Stay
I stayed at this hotel recently, and unfortunately, it was a very unpleasant experience. While I didn't expect luxury, I did expect basic comfort and functional amenities, and this hotel failed on many fronts. Cons: AC Not Working: The air conditioning in the room wasn’t working at all. Despite several complaints to the front desk, they didn’t resolve the issue, and I ended up sweating through the night. It was incredibly uncomfortable, especially since the weather was hot and humid. Dirty Room: The room was not properly cleaned. There were stains on the bedspread, and the bathroom had mold and grime around the edges of the tiles. Uncomfortable Bed: The mattress was old and sagging, and the pillows were flat and uncomfortable. I couldn’t get a good night’s sleep. Noisy: The room was very noisy, both from outside and from neighboring rooms. The thin walls made it impossible to sleep peacefully. Limited Amenities: There were no extras like toiletries, no extra blankets or pillows, and the Wi-Fi barely worked. Unfriendly Staff: The staff was not welcoming or helpful. They seemed uninterested when I reported the AC issue, and nothing was done to improve my stay. Overall: This hotel is not worth the price. The broken AC, dirty room, uncomfortable bed, and lack of basic amenities made my stay miserable. I would not recommend this place to anyone and would suggest paying a little more for somewhere more comfortable and reliable. Trip type
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Wed Aug 20 17:27:14 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Excellent Stay
I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Fri Apr 11 18:09:24 IST 2025
Thank you for your feedback! We're glad to hear that you had a good stay. We hope to welcome you again soon!
Excellent Stay
I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Fri Apr 11 18:08:52 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
I had an amazing experience at this budget hotel. The room was simple but very clean, with all the essential amenities. The staff made sure I was comfortable and even helped me arrange local transport. The location was fantastic, and I couldn't have asked for more given the price. I would definitely stay here again!
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Fri Apr 11 18:08:22 IST 2025
Thank you for sharing your wonderful experience. We’re thrilled to know you found the room clean, staff helpful, and location convenient. It’s great to hear we could make your stay comfortable and hassle-free. We’d love to welcome you back again soon!
Mumbai Memor
I had booked deluxe room but the room I was provided was not as per our expectations of a delux room to be.
Room: Deluxe Room
FabExpressThe Adore Palace has replied on Wed Mar 26 16:32:31 IST 2025
"Apologies for the mismatch in expectations regarding the deluxe room. Your feedback is valuable, and we will work on ensuring better clarity and consistency in room standards."
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