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Andheri East, Mumbai | 2.1 km drive to T2 - Chhatrapati Shivaji Airport
171 Ratings, 91 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is conveniently located near the international airport with easy access to cab and metro services. Guests mentioned the staff as being helpful and courteous, and the food received some positive notes. However, many highlighted poor room conditions, dirty towels, and inadequate cleanliness across the property. The misleading promises regarding free airport transfers and the overall value for money were common complaints. A few users appreciated the service for short transit stays, despite the maintenance issues and cramped spaces.
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Sunshine hotel
Very poor room and stinky bathroom. Very steep step to go to rooms dirty floor. Even the bath towel was not clean
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Wed Mar 05 16:58:42 IST 2025
Dear Guest, Greetings!! We apologize for the inconvenience caused. With Warm Regards, Hotel Sunshine and Team
Average Stay
Rooms are old and damp and not maintained. Value for money is zero
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Wed Mar 05 17:00:48 IST 2025
Dear Guest, Greetings!! We apologize for the inconvenience caused. With Warm Regards, Hotel Sunshine and Team.
Excellent Stay
Was ideal location. Walking distance from jw mariott. Connected to nearby metro. Cab and auto easily available. Staff available rounds the clock for any help. Found them helpful and provided excellent service
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Sat Nov 02 16:15:24 IST 2024
Dear Guest, Greetings! Thank you for sharing your experience! We're thrilled to hear that our location near JW Marriott and close to metro access was convenient for you. Itās great to know that our team was available around the clock and that their service met your expectations. We look forward to welcoming you back for another pleasant stay! With Warm Regards, Hotel Sunshine and Team.
Poor Stay
Room quality was not good as compare to cost it was upto 2-2. 5 k like quality, and hotel was written as free airport transfer but when we ask for airport transfer they replied it is not free it our name hotel sunshine(free airport transfer) they have written only for making fool. People take this hotel in higher cost for free airport transfer. Otherwise we can get nearby hotel in less cost.
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Wed Jun 19 18:44:17 IST 2024
Dear Guest, Greetinngs from Hotel Sunshine We apologize for the confusion and any inconvenience caused during your stay. Our intention is to provide accurate information and exceptional service to all our guests. We regret if there was any misunderstanding regarding the airport transfer service and will ensure our communications are clearer moving forward. Regarding room quality, we appreciate your feedback and will use it to make necessary improvements. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back and exceed your expectations in the future. Thank you for bringing these matters to our attention. With warm regards Hotel Sunshine and Team
Average average
I add 4 guest and give single room and rent for 4 people so not helpful i not need food. Average hotel at high cost
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Wed Jun 19 18:45:50 IST 2024
Dear Guest Greetings from Hotel Sunshine! Thank you for sharing your experience with us. We apologize for any inconvenience caused by the room arrangement and pricing. We strive to accommodate our guests' needs effectively and regret if we fell short in this instance. Your feedback regarding pricing and room allocation is noted, and we will review our policies to ensure clarity and improved service moving forward. Your satisfaction is important to us, and we appreciate your insights as they help us to enhance our offerings. We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future. With warm regards Hotel Sunshine and Team
Terrible Stay
Very worst hotel
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Mon May 27 12:38:34 IST 2024
Dear Guest, Greetings from Hotel Sunshine! We sincerely apologize for the unsatisfactory experience you encountered during your stay. Ensuring a comfortable and pleasant stay for our guests is our utmost priority, and we regret that we fell short of meeting your expectations. Rest assured, your feedback has been carefully noted, and we are actively addressing the issues you raised to enhance our services and facilities. We value your input and would welcome the opportunity to restore your confidence in us during any future visits. Please do not hesitate to contact us directly if there is anything further we can assist you with. With warm regards Hotel Sunshine and Team
Terrible Stay
Experience was very bad they donāt have clean towels and not clean room, after shower if you use towels your body will be fully white with the things of towels, towels was so old..
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Mon May 27 12:39:55 IST 2024
Dear Guest, Greetings from Hotel Sunshine! We sincerely apologize for the inconvenience caused during your stay. Providing clean and comfortable accommodations is our top priority, and we regret that we fell short of your expectations in this regard. Your feedback regarding the condition of the towels and room cleanliness has been duly noted, and we are taking immediate steps to rectify these issues to ensure a more pleasant experience for our guests in the future. Your insights are invaluable to us as we continually strive to improve our services. We hope to have the opportunity to regain your trust and welcome you back for a more satisfying stay. With warm regards Hotel Sunshine and Team
Average Stay
familyThey are providing only 250 ml water bottle as a complimentary. They refused to provide extra drinking water.
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Mon May 27 12:41:55 IST 2024
Dear Guest, Greetings from Hotel Sunshine! We sincerely apologize for any inconvenience caused by our complimentary water bottle policy. We understand the importance of ensuring our guests' comfort and hydration needs are met adequately. We appreciate your feedback regarding the provision of extra drinking water and will review our policies to better accommodate guest preferences. Please be assured that your concerns have been duly noted, and we are committed to enhancing our services to meet your expectations in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more satisfying experience. With warm regards Hotel Sunshine and Team
exllent
very nice staff, food is very good room is very good There should be a call bell in the room
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Mon May 27 12:43:06 IST 2024
Dear Guest Greetings from Hotel Sunshine Thank you for sharing your positive feedback regarding our staff, food, and room quality. We greatly value your comments and are pleased to hear that you enjoyed your experience with us. We appreciate your suggestion for a call bell in the room and will certainly take it into consideration as we continuously strive to enhance our guests' comfort and convenience. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay. If you have any further suggestions or feedback, please feel free to share them with us. with warm Regards Hotel Sunshine and Team
It's okay but not good
Daughter's departure for the international flight. The room was full of mosquitoes š¦. Paid breakfast service was good. The reception service was not welcoming.
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Thu Aug 22 14:44:01 IST 2024
Dear Guest, Greetings! Thank you for your feedback. We apologize for the inconvenience caused by mosquitoes in the room and for the unwelcoming reception service. We're glad you found the breakfast service satisfactory. Your comments are important, and we'll work to improve our hospitality and room conditions to better serve our guests. With Warm Regards, Hotel Sunshine and Team.
Excellent Stay
Wonderful service, nice cleaning, respective staff and best food we are very very happy next trip mumbai i booked hotel sunshine airport
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Tue Dec 12 18:07:29 IST 2023
Dear Guest, Greetings from Hotel Sunshine Thank you for an awesome review! It makes me happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. With Warm regards, Hotel sunshine and team
Worst. Don't go even by mistake
soloWorst hotel. Photos and actual hotel is very different. Rooms gives feel like closed jail without any window. Bathrooms are also not proper. Leakage and broken furniture will welcome you.
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Tue Nov 07 14:58:53 IST 2023
Dear Guest, Greetings from Hotel Sunshine! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didnāt reach your expectations. We look forward to having the chance to welcome you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, we wish you our best regards. with warm regards Hotel Sunshine and Team
Stay experience
Hotel is closed to airport so good for transfer. Rooms are average. Food is average and services are also average.
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Thu Oct 05 16:05:44 IST 2023
Dear Guest, Greetings from Hotel Sunshine! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didnāt reach your expectation. We look forward to having the chance to welcome you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, we wish you our best regards. with warm regards Hotel sunshine and Team
Average hotel for that budget
Service is good air transfer is good but rooms are not clean and little space good for day stay or travel stay
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Thu Oct 05 16:05:31 IST 2023
Dear Guest, Greetings from Hotel Sunshine! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didnāt reach your expectation. We look forward to having the chance to welcome you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, we wish you our best regards. with warm regards Hotel sunshine and Team
Just okay
Bed sheets and linens are dirty. We have to change all this after check in but still some stain in the blankets. Behavior of the person from the front office is not impressive.
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Wed Aug 02 13:06:49 IST 2023
Dear Guest, Greetings from Hotel Sunshine! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didnāt reach your expectation. We look forward to having the chance to welcome you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, we wish you our best regards With warm regards Hotel Sunshine and team
Poor Stay
Rooms are small and furniture not clean. Acs are of old types
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Thu Jul 06 16:06:33 IST 2023
Dear Guest, Greetings from Sunshine! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didnāt reach your expectation. We look forward to having the chance to welcome you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, we wish you our best regards. With warm regards Hotel Sunshine and Team
Poor Stay
It isn't worth the money
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Thu Jul 06 16:07:24 IST 2023
Dear Guest, Greetings from Sunshine! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didnāt reach your expectation. We look forward to having the chance to welcome you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, we wish you our best regards. With warm regards Hotel Sunshine and Team
Horrible hitely
Very bad hotel pictures and hotel do not match.
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Wed Apr 12 10:50:59 IST 2023
Dear guest, greetings from hotel sunshine! i really appreciate the time spared by you to log your feedback and giving us a chance to better our performance. We have already made an important note of the issues highlighted by you and an action plan to avoid such instances in the future. Please accept us apologies for the inconvenience caused, we look forward to welcome you back to the hotel sunshine with warm regards hotel sunshine and team
Poor Stay
room is not sufficient and bathrooms are not up to mark. staffs are not professional at all. ther breakfast was terrible š there no privacy and sop in that hotel.. i donāt have pic
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Wed Apr 12 10:51:30 IST 2023
Dear guest, greetings from hotel sunshine! i really appreciate the time spared by you to log your feedback and giving us a chance to better our performance. We have already made an important note of the issues highlighted by you and an action plan to avoid such instances in the future. Please accept us apologies for the inconvenience caused, we look forward to welcome you back to the hotel sunshine with warm regards hotel sunshine and team
Clean and reasonable stay
soloExcellent for a clean and convenient transit stay. On my arrival at midnight, conveyance was promptly arranged. Clean and hygienic room. Recommended for a comfortable transit stay.
Room: Deluxe Room
Hotel Sunshine ( Free Airport transfers) has replied on Wed Mar 29 11:16:28 IST 2023
Dear guest, greetings from hotel sunshine! thank you for an awesome review! it makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. With warm regards, hotel sunshine and team
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