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Sakinaka, Mumbai | 4.9 km drive to T2 - Chhatrapati Shivaji Airport
185 Ratings, 120 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a very convenient location near Phoenix Market City, which guests appreciate. The staff is noted for being friendly and supportive, providing good room service. However, cleanliness issues persist, with many reviews highlighting poor hygiene and maintenance standards. The area surrounding the property is described as unpleasant and unsafe by many guests, making it less suitable for families or solo female travelers. Overall, it's seen as a budget option that offers basic amenities but faces significant challenges regarding cleanliness and location.
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Good Stay
Given that the location is in ghatkopar the service offered by the hotel is really good. The staff is very hospitable, well behaved and accommodating which elevates the experience.
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Wed Mar 06 17:13:53 IST 2024
Thank you for your Feedback.
Terrible Stay
Very badly managed facilities, there is no telephone, lift, room size too small, not hygienic, no power back up no one should try it,
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Wed Mar 06 17:14:56 IST 2024
Thank You for your feedback we will surely look into it.
Decent property
soloFor the price paid, i think its a decent property. Only food availability is contraint and the restaurant attached does not make good food. Staff is good and cordial.
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Aug 31 11:10:23 IST 2023
Thank you for your Feedback. We would like to assist you again.
Excellent Stay
This hotel is excellent for staying. No disturbence from staff. Proper place as i required. Room service excellent.
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Aug 31 11:10:50 IST 2023
Thank you for your Feedback. We would like to assist you again.
Average hotel
Washroom size very short no parking area small street side hotel trafic jam. Not satisfied in this hotel
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Aug 31 11:11:14 IST 2023
Thank you for your Feedback. We would like to assist you again.
Good Stay
Experience - my relatives came to visit me but they had a rule *visitor not allowed*. If this rule were mentioned before i would had chose other hotel. Ny way i dont know the perfect rules. So can't argue also i mentioned that ok then they can change for them for 1 day but they told even for 1 person they have to take other room and for that i had to pay rs but my room had the facilities for 2 person but still they told me book other room lost of money. In simple words about room is good room satisfied. Didn't took pic.
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Aug 31 11:12:31 IST 2023
Thank you for your Feedback. We would like to assist you again.
Excellent Stay
Very accommodating staff very nice hospitality very nice location
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Aug 31 11:13:02 IST 2023
Thank you for your Feedback. We would like to assist you again.
Average Stay
The tariff of liberty plaza is quite low. However, the location is not too conducive. I doubt whether it is a safe locality for outsiders. It is not at all recommended for a family or a girl travel-ling alone and staying there. Barring the tariff of the hotel, no other positive aspect is noticeable. The crowd of people with bikes in and around the hotel gives a scary picture to an unknown visitor.
Room: Deluxe Non AC room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Mon Mar 11 09:45:48 IST 2024
Thanks for your feedback
Room walls and size. Smell nuisance
coupleRoom walls wooden with moth eaten holes. Smell nuisance due to poor bathroom hygiene and no exhaust in. Bathroom. Room tv connection less not running
Room: Deluxe Non AC room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Mon Mar 11 09:46:54 IST 2024
Thanks for your feedback
Terrible Stay
Worst hotel ever. Toilets very bad. No any windows in room
Room: Deluxe Non AC room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Mon Mar 11 09:47:45 IST 2024
Thanks for your feedback
Poor Stay
not a good place for a family.
Room: Deluxe Non AC room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Nov 24 21:05:19 IST 2022
First and foremost thank you for taking the time to share your feedback with us. Looking forward to welcoming e back
Unprofessional behaviour of staff & management
I requested hotel in advance for early check in, but response was very unprofessional and poor even they denied me entry to the hotel
Room: Deluxe Non AC room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Nov 24 21:05:54 IST 2022
First and foremost thank you for taking the time to share your feedback with us. Looking forward to welcoming e back
Not deluxe room
Room not deluxe i paid for deluxe room but i received look like normal room there is no tv in the room and broken ac and broken ceiling and many cockroaches in inside the room i am not satisfied with room
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Nov 24 21:07:02 IST 2022
First and foremost thank you for taking the time to share your feedback with us. Looking forward to welcoming you back
Unclean property
The property is not maintained a
Room: Deluxe Non AC room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Nov 24 21:07:31 IST 2022
First and foremost thank you for taking the time to share your feedback with us. Looking forward to welcoming you back
Comfortable stay.
Well accomodation. Staff behaviour very good. On time service. Value for money guaranteed.
Room: Budget Non Ac room
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Nov 24 21:08:22 IST 2022
First and foremost thank you for taking the time to share your feedback with us. Looking forward to welcoming you back
Terrible safety standards.
The room was filthy, the sheets was not washed, the chair and table was so dusty and the washroom was not at all cleaned. There's no lock in the door and it's open all the time. No privacy, safety and security in this place at all.
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Nov 24 21:09:21 IST 2022
First and foremost thank you for taking the time to share your feedback with us. Looking forward to welcoming you back
Location is not nice
Hygiene is not maintain properly its very poor
Room: Deluxe Room With Fast WIFI
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Thu Nov 24 21:09:52 IST 2022
First and foremost thank you for taking the time to share your feedback with us. Looking forward to welcoming you back
Hospitality was not good
This Hotel Falls from all parameters of hospitality
Room: Deluxe Room & fast WiFi
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Sun Mar 01 21:29:18 IST 2020
Dear guest, thank you very much for your valuable review and rating about our property. We are looking forward you To welcome back again To serve you best
Very poor location
Hotel location is very poor kindly do not book and services are also very poor rooms are also very small I request To make my trip kindly not book this Hotel in the future for me.
Room: Deluxe Room & fast WiFi
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Sun Mar 01 21:29:42 IST 2020
Dear guest, thank you very much for your valuable review and rating about our property. We are looking forward you To welcome back again To serve you best
Value for money
It's a value for money Hotel, location near To Phoenix market City but a bit inside but no problem To find it. Outside area of the Hotel is not good looking but when you reached inside. It's ok
Room: Deluxe Room & fast WiFi
Hotel Liberty Plaza(Close to Phoenix Mall) has replied on Wed Jan 01 17:59:00 IST 2020
Thank you for comments and ratings on us, we hope host you again.
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