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Review Of Hotel Lotus Residency

Kurla West, Mumbai | 1.7 km drive to British Consulate

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.3
    Average

    91 Ratings, 32 Reviews

    excellent
    11%
    very good
    12%
    average
    15%
    poor
    20%
    bad
    42%

    Last 10 Customer Ratings (Latest First)

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    • 1
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    • 2
    • 3
    • 1
    • 3
    • 5
    • 3
    • 3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Location is very bad and unsafe.
    • Rooms have serious cleanliness issues with cockroaches and dirty linens.
    • Many guests reported no hot water and broken facilities.
    • Staff service is average, often unhelpful.
    Read more

    Sort by:

    Positive first
    2.0

    Poor Stay

    prakash b.group

    1 location is very bad 2 Zero ventilation 3 There is no cupboard to hang cloths Late night disturbance from Other customers

    Travel Month: Sep 2025

    Room: Triple Room

    1.0

    Terrible Stay

    abhishek v.family

    very bad service, very poor cleaning services, room filled with cockroach and rain water came in to room

    Travel Month: Aug 2025 (4-Night Stay)

    Room: SUPERIOR DOUBLE ROOM

    1.0

    don’t go n save money. This hotel is only for prostitution.

    prince k.solo

    Worse room ever seen. No towel n soap is provided. Infact tv facilities is also not working in every room.

    Travel Month: May 2025

    Room: SUPERIOR DOUBLE ROOM

    1.0

    about

    saabiq s.couple

    Cockroaches and dust and ripped matreses no locks no security nothing feels u r in jsil no windows either

    Travel Month: Apr 2025

    Room: SUPERIOR DOUBLE ROOM

    5.0

    Excellent Stay

    sundara m.

    the best hotel i've ever been privileged enough to stay at. the elegant décor of the rooms, top-notch amenities, and high-quality services are the prime attractions of this hotel. i loved it!

    Travel Month: Apr 2025

    Room: SUPERIOR DOUBLE ROOM

    5.0

    Excellent Stay

    aditya k.solo

    Location of hotel is prime, Value for money budget hotel nearby there are so many pocket friendly dining options as well high end top notch restaurants available . I have stayed 3 times in this hotel due to some official trip as I am frequent traveler to Mumbai . Highly recommended for budget price range ..

    Travel Month: Feb 2025 (3-Night Stay)

    Room: DELUXE SINGLE ROOM

    • user photos
    • user photos
    • user photos
    1.0

    Worst Hotel Experience.

    nirav p.business

    Book this hotel to get the worst experience of your life. The hotel is shady. Think of a normal living conditions and they are absent in this hotel. You will find rats, cockroaches, mosquitoes, and stale air, walls with seepage, dirty linen, yellow stained cushions. On top of it the manager acknowledges everything that I have mentioned above but won't do anything to improve it. If you are going to book your stay in this hotel by looking at the picture, you will be traumatized for your life.

    Travel Month: Feb 2025 (18-Night Stay)

    Room: SUPERIOR DOUBLE ROOM|DELUXE SINGLE ROOM

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
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    • user photos
    3.0

    Average Stay

    shinson k.

    The room is cozy. There was no service every day. The television units were out of order iron boxes as you mentioned will be there. However, the staffs are very helpful. This property is not preferred for a comfortable stay.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: DELUXE SINGLE ROOM

    1.0

    Its not a good property, dont stay here

    gaurav s.business

    Not clean room cockroaches is there, no geyser facility is there, no hand wash or nay soap provided, no towel provided. Blanket is so dirty.

    Travel Month: Jan 2025

    Room: DELUXE SINGLE ROOM

    1.0

    Terrible Stay

    thang s.

    The room is dirty and there are so many cockroaches. And a very small room for this price, not worthy i will not recommend to any body

    Travel Month: Dec 2024

    Room: Triple Room

    2.0

    Poor Stay

    nipen r.

    Firstly rooms are not clean, i found an insect in bed. Bathroom celings are broken, door lock doesnt work. I have pictures if you want.

    Travel Month: Nov 2024

    Room: Triple Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    mayur.

    Ekdum bakvaas stay. Rude behaviour from the stay staff

    Travel Month: Oct 2024

    Room: Triple Room

    3.0

    Average Stay

    jayan k.

    I think pic shown in the picture and in hotel. Bed was very small. Bed sheet had hole, paint in it. Very dirty. I kindly request make to provide actual picture. It was very unprofessional from your side. Don't need

    Travel Month: Oct 2024 (4-Night Stay)

    Room: SUPERIOR DOUBLE ROOM

    3.0

    Average Stay

    sandeep b.

    House keeping was avarage. No tv facility.

    Travel Month: Oct 2024

    Room: SUPERIOR DOUBLE ROOM

    1.0

    Terrible Stay

    rajiv p.

    Its a shady joint. Pls take it off your list. The rooms have no windows. Rooms in long dark alleys. Not safe and seems dangerous

    Travel Month: Oct 2024

    Room: Triple Room

    1.0

    Terrible Stay

    ishiya f.loyalty-iconfamily

    My experience was really bad. They were cockroaches all over the room. The room was smelling dirty and cheap. The walls and the bed sheets were lucky so dirty and when i complained they were just not listening room photos doesn’t match.

    Travel Month: Oct 2024

    Room: SUPERIOR DOUBLE ROOM

    1.0

    Terrible Stay

    hemant t.

    The hotel is at a very bad location. The rooms were smelly, springs from the bed were out, bedsheets were so dirty that they were really stinking. Mobile network wasn't good due to the location of the hotel. The manager was too rude to us. This hotel isn't recommended for a family or a couple.

    Travel Month: Oct 2024

    Room: SUPERIOR DOUBLE ROOM

    2.0

    Poor Stay

    family

    The area is not suitable for a family and couples. what they show in the photos isn't true. The conditions were horrible. The springs in the bed were out, the lock was broken, and the bedsheets were dirty.TV wasn't working, Mobile connectivity wasn't good, and we were not able to talk within a room. Overall experience wasn't good at all. I will never suggest anyone book their stays in the hotel.

    Travel Month: Oct 2024

    Room: SUPERIOR DOUBLE ROOM

    1.0

    Terrible Stay

    babu r.

    This is very pathetic location. Mmt should not even list this kind of places. We did not stay 10 mins in this hotel. No refund. Two days payment is complete waste of money for us.

    Travel Month: Oct 2024

    Room: SUPERIOR DOUBLE ROOM

    1.0

    Terrible Stay

    sai c.loyalty-icon

    While i was booking the lotus residency all the pics are super clean and spacious room. But when i have gone to the hotel. It was very congested, dirty, full of cockroaches and smelly. Bed and room was also dirty. Charging 2k per day with dirty premises is unacceptable.

    Travel Month: Sep 2024

    Room: DELUXE SINGLE ROOM

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