HOTEL ROYAL CASTLE

staff is very supportive polite but hotel is very old area wise it's in middle you can find everything just in second

Food quality not good 👎

Roome is very small

Hotel facilities are very bad, bathroom towels like hanky and very cheap material. Room service are very poor.. .

Disappointing Experience – Not Worth the Price We had booked a Super Deluxe Room with a bathtub, but upon arrival, we were told that the rooms were not available. This was extremely disappointing, especially since it was a confirmed booking. The bathrooms were not clean, and the overall hygiene did not meet expectations for the price we paid. Network connectivity was terrible—there was no mobile signal inside the hotel, and even the Wi-Fi was very weak and unreliable, making it difficult to stay connected. The hotel did not live up to what was promised during booking. Would not recommend unless they improve their cleanliness and provide what is actually booked by the customer.

Room is clean.. AC not working properly, blanket is not clean, even they charge for water bottle also... Not recommended ....

Location was really good, cleanliness was also fine. The room was cozy and as couple we liked it. We may visit again.

pathetic

The experience this time was very disappointing. The basin in washroom was leaking and even after reporting it was not addressed. There was no water supply in the washroom was unavailable during one of the nights and was available only at 6:00 am.

I stayed at the hotel for seven days and have had better hotels during my trip through india that offered more service, friendlier staff and better value for money. When i get a room right next to the hotel kitchen, the staff talking loudly and washing dishes until one/two o'clock in the morning and rattling the dishes again very early the next morning, it's hard to sleep. When food is being prepared, the smell wafts into the room. So avoid the rooms near the kitchen, otherwise you will regret your booking. The wifi wasn't the fastest and didn't work at all on some days. Otherwise i made do with these circumstances but cannot recommend this hotel.

The basic amenities are missing in the hotel, giving reason as budget issue. room are small

Excellent location with very courteous people. Rooms are not spacious, lack of amenities, very efficient and helpful staffs that compensate all scarcity. After all i had a nice one night stay.

1, bath shower flow not proper  2, night lamps not working 3, fan plus minus switch not work 4, after complaint towel come fruit tray 5, Tub brash not available 6, rude behavior (towel is available in room me used evening and next day i ask morning for towel they ask me in 24 hr we can not provide towel again and again) 7, over price 8, accordingly bath tube available in my booking is not there. Thanks and regards, YAGNESH PANDYA 

This is to inform you that so many problems face in royal castle hotel in mumbai, facilities and comfort is zero my 4 year old baby girl very troubled. 1, bath shower flow not proper 2, night lamps not working 3, fan plus minus switch not work 4, after complaint towel come fruit tray 5, Tub brash not available 6, rude behavior (towel is available in room me used evening and next day i ask morning for towel they ask me in 24 hr we can not provide towel again and again) 8, accordingly bath tube available in my booking is not there.

Stay was short 3 nights, most of the day spent outside. Rooms are smaller but amenities are ok. Breakfast has very limited variety. Hotel is on 1st & 2and floor with no lift. Problem for sr citizen. No parking

All the staff were humble and they provide good privacy and least interruption. Location is awesome. Some electrical fittings and bathroom tap leak is there but it hardly bothers your stay. Good for family and breakfast is also nice.

1. Size of room was small 2. ⁠It was smelling 3. ⁠The receptionist were not cooperative 4. ⁠Basic facilities like tooth keet and shampoo were not available 5. ⁠Bisleri water was not provided Good Points: 1.Location was good 2. Allowed me to use lobby for sometime

Good

The rooms are small and the staff is not supportive. I had asked for a napkin and the staff denied. Not worth the money.

Dont regimented any person thats a bull shit hotel i hate that 👎😏 i dont realy like that hotel