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Review Of Hotel Mantra Residency

Andheri East, Mumbai | 2.2 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    258 Ratings, 112 Reviews

    excellent
    14%
    very good
    21%
    average
    22%
    poor
    18%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 2
    • 2
    • 5
    • 2
    • 2
    • 4
    • 3

    Rating Categories

    • Location2.4
    • Cleanliness2.6
    • Room3.0
    • Value For Money2.8
    • Food2.6
    • Security2.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the proximity of the property to the airport and the reasonable pricing. The food quality and staff service received positive remarks, with many finding the staff polite and helpful. However, there are frequent complaints about room size, cleanliness, and maintenance issues like leaking bathrooms and unpleasant odors. Overall, the experience varies greatly between guests, reflecting a mix of positive and negative sentiments.

    Sort by:

    Positive first
    4.0

    Good Stay

    arpita.family

    hotel location,,stuff , cleaning are very good,,,only room r small and no window,,bt price rate are very good and also food r testy and quantity also very good

    Travel Month: Sep 2025 (8-Night Stay)

    Room: Standard Room

    2.0

    not recommended

    indrajeet p.solo

    Bedsheets and pillow cover were not clean and smelling. Food was overcharged Bedsheets and pillow cover were not clean and smelling. Food was overcharged

    Travel Month: Aug 2025

    Room: Standard Room

    2.0

    Poor Stay

    kamlesh t.solo

    reached in night.water not provided.told i will charge...bed not proper early morning noise of travellers. no breakfast useless stay. not to mark

    Travel Month: Jul 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    yogesh a.

    Very Bad customer service, Bad Quality Bedsheet , Bathroom n toilet is too small,

    Travel Month: Jun 2025

    Room: Standard Room

    2.0

    Don’t get attracted with rush hour deal along with free dinner/breakfast

    arunachalam a.family with 2 kids

    Don’t get attracted with free dinner & breakfast. Deluxe Pictures were posted on standard room. Poorly cleaned and toilet flush didn’t worked on that room. So much insects and bedspread were very old. Bad smells and matched with room spray. Did not recommend for family at all. Never ever go again.

    Travel Month: Jun 2025

    Room: Standard Room

    2.0

    Poor Stay

    khalid m.business

    i booked a standard room , but it was far behind the standards, lack of space , washroom , bed and other important things found very substandard.

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    0 rating

    family with 2 kids

    Horrible stay, dont ever stay even for one hour... Complete waste of money, small room, small bathroom..surrouding is scary...

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Standard Room

    5.0

    Nice and near to T 2 terminal ,easy access

    dev.family

    Comfortable stay,polite hotel staff.Nearer to T 2 international airport chatrapati shivaji Maharaj

    Travel Month: May 2025

    Room: Slash - Standard Room

    2.0

    Rooms not comfortable and not for business or anyther use.Only for couples

    ajay n.group

    Location is interior. Not suitable for stay. Amenities & service was bad. Was not impressed bynthe behaviour of the staffs. Sheets were used sheets. Bathroom had water leaks and was too small and uncomfortable. Overall experience was bad.

    Travel Month: Apr 2025

    Room: Standard Room

    3.0

    Average Stay

    jaya k.

    Accommodation is good and very near to Airport and very accessible

    Travel Month: Apr 2025

    Room: Standard Room

    1.0

    refund !!!checked out room in 1 hour

    family with 1 kid

    As soon as enter , very smelly room with proper hogans.bedsheets looked used ..within 1 hour I checkout from hotel..photo was not matching with room ..photo of room provided is not at all matching with room shown to us

    Travel Month: Apr 2025

    Room: Standard Room

    1.0

    Terrible Stay

    rajan k.loyalty-icon

    I will give the ratings 1 because i stay terrible in the hotel and i will not suggest to anyone for this hotel

    Travel Month: Jan 2025

    Room: Deluxe Room

    3.0

    Average Stay

    abubakar t.solo

    I stayed there it wasn't neat and clean it was untidy washroom was smelling very bad but staff members were good and helpful useful thank you. I didn't take any images thank you. Sorry forgot to say that the hotel management charged me 400 rs to drop me off by the airport and then i found out that they suppose to charge 100 rs only

    Travel Month: Oct 2024

    Room: Standard Room

    5.0

    Excellent Stay

    gh h.business

    The accomodation was as booking commitments. The quality of food being served was found good. The staff was found quiet co-operative. It is a good stay residency.

    Travel Month: Sep 2024

    Room: Standard Room

    1.0

    Terrible Stay

    kunal k.business

    As per amount room size was very small about 70-75 square feet and unpleasant smelling, water leaking from fall ceiling over night, maximum wall areas was water seepage, phone not working, wardrobe gate was damaged, one single seat shop a was available in tear condition. Staff behaviour was very rude and he was not professional and hotel areas was fully slum area type. Overall experience was a waste of money with fully headache staying in this hotel.

    Travel Month: Sep 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    ayush c.

    Bhaiyo please iss hotel mai mt jaao kb-hi bhi bhut hi bekar hotel hai

    Travel Month: Aug 2024

    Room: Deluxe Room

    3.0

    Average Stay

    prasad s.business

    Budget-friendly, location is very near to airport, congested rooms and toilets, don't have mirror in toilets, good staff. Over all ok

    Travel Month: Aug 2024

    Room: Standard Room

    1.0

    Non recommendReview

    win k.couple

    A terrible stay at this one. Having bad smell on bed sheet, Not Working basin tap, Having a ventilator in the wall through passage from which everything can be heard from outside room from even reception and unfriendly receptionist. I should have booked another hotel 😅

    Travel Month: Jul 2024

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    khalid n.solo

    The experience was okay, not the best but tolerable, the food was fantastic and the staff was amazing

    Travel Month: Jun 2024

    Room: Standard Room

    3.0

    Average Stay

    jayasurya d.loyalty-iconcouple

    The staff behavior and check-in process were good. The elevator is not available, and the room size is average. If you are looking to stay for just a few hours or freshen up, then it will be suitable.

    Travel Month: Jun 2024

    Room: Standard Room

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