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Review Of Hotel Crystal Luxury Inn - Near BKC0123401234

Bandra West, Mumbai | 2.1 km drive to Lilavati Hospital And Research Centre

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.2
    Good

    419 Ratings, 217 Reviews

    excellent
    28%
    very good
    26%
    average
    19%
    poor
    12%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 2
    • 3
    • 5
    • 5
    • 3
    • 2
    • 2
    • 4

    Rating Categories

    • Location3.5
    • Cleanliness3.7
    • Room3.9
    • Food3.3
    • Hospitality4.7
    • Value For Money3.6
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    Reviews Summary

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    This property boasts a central location, making it convenient for travel, particularly for nearby attractions and the railway station. While some guests found the staff to be courteous and the service prompt, many reviews highlight issues with cleanliness, including pest infestations and inadequate maintenance. The rooms are generally small and not well-equipped, with complaints about basic amenities missing. Guests also noted the difficulties surrounding food service, as it was often sourced from outside restaurants, leading to inconsistent quality.

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