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Review Of Hotel Better Home International0123401234

Andheri East, Mumbai | 3.5 km drive to T1 - Chhatrapati Shivaji International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    614 Ratings, 393 Reviews

    excellent
    13%
    very good
    24%
    average
    21%
    poor
    19%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 2
    • 1
    • 1
    • 4
    • 4
    • 5
    • 2
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness3.6
    • Room3.7
    • Food3.3
    • Hospitality3.5
    • Value For Money3.6
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    Review Summary

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    This property boasts a prime location near Andheri railway station, making travel convenient. Guests appreciate the cleanliness of some rooms, but numerous reviews highlight issues like poor maintenance, unresponsive staff, limited breakfast options, and lack of basic amenities. While some enjoyed the good food from the in-house vegetarian restaurant, many found service lacking and rooms below expectations, often cramped and not well-kept.

    Sort by:

    Positive first
    2.0

    Hotel Better home internation

    shashikant m.family with 1 kid

    it was an average hotel... there was not to much hygiene... Hotel water was not available in the morning. Staff was not supportive

    Travel Month: Oct 2025

    Room: Deluxe Room

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    2.0

    Worst Hotel in Andheri MImbai

    deeptanshu s.business

    It’s worst hotel , no phone , no soap in the rooms . One mobile no given. Which is always busy . For breakfast only south India idli, Wada and dada dosa given. That is also any one . Reception staff behaviour is very roude . They dorm care about you . Except location not a single reason to stay in this very poor Hotel .

    Travel Month: Oct 2025

    Room: Executive Single Room

    5.0

    Excellent Stay

    pratik m.couple

    Wonderful stay at the Hotel Mumbai International! Clean, comfortable rooms with excellent service. The staff were incredibly friendly and helpful, especially with local recommendations. Breakfast was delicious, with a wide variety of options. Great location, close to shops and restaurants. Highly recommend!

    Travel Month: May 2025

    Room: Deluxe Room

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    2.0

    Poor Stay

    paras b.

    The property lacked with cleanliness, Toiletries, House Keeping and the rooms use to stink a lot, had to personally purchase a room freshener.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Supreme Room

    Hotel Better Home International has replied on Tue Jun 17 18:08:42 IST 2025

    Dear sir, sorry for that .next time we will give you good service.

    1.0

    Hotel better home a terrible place to stay

    business

    Very bad experience from entering to check out . No proper service even no intercom or phone in room. No toiletry in wash room . Have to purchase from market.

    Travel Month: Apr 2025

    Room: Deluxe Room

    4.0

    over all a good expression

    vinit b.family

    the stay was good and the staff was polite and humble, they helped a lot and were willing to answer all questions rather than getting irritated

    Travel Month: Mar 2025

    Room: Deluxe Room

    4.0

    value for money

    bhuvnesh.business

    Property’s location too conviniance for local transportation as well as 20minute travel from airport

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Executive Single Room

    3.0

    Falling Short of Expectations

    abhay s.business

    The stated twin beds were available, but they weren't when I got to the hotel. Breakfast was very limited, with a set menu. The price charged for breakfast was too high. The rooms didn't match the value for the money. On the positive side, the hotel staff were very helpful, polite, and tried their best.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Supreme Room

    3.0

    Average Stay

    rahul m.business

    For dinner they had nothing like roti/nan or any basic sabzi. The room window remained open. When asked waiter/hotel person got the answer that latch is broken and people like window open. When requested to change the room, I was told ACs were not working in other rooms. Rooms are good but services are miserable. The flush tank is also not working properly.

    Travel Month: Feb 2025

    Room: Deluxe Room

    1.0

    Must never visit better home international hotel

    sanjay s.family

    Very careless staff. No parking. Poorest housekeeping. Irresponsible and untrained staff. Managerial staff and owners are not interested to address the concerns. Dirty passages. Stinking areas. Arrogant behavior of housekeeping boys. Inhygenic toilets

    Travel Month: Feb 2025

    Room: Deluxe Room

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    3.0

    Average Stay

    sapna s.

    Hotel's management is not up to the mark. Service is very poor. We have to call 2 to 3 times for same purpose. In the room there is no telephone. We have to call reception by our mobile. We ask for blanket but they didn't give us. Next day again we call for 2 times. Then they provide blanket. So for us its average hotel. Food is good but they ask us to pay the bill on that time.

    Travel Month: Jan 2025

    Room: Deluxe Room

    3.0

    Average Stay

    vellanoor s.

    Only the room & hotel is good. No free breakfast, water is also if 2-3 times requested.

    Travel Month: Jan 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    pramodkumar b.

    The location was good. Nearby railway station and all access to road and other mode of transportation.

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Nightmare And Third Class Hote

    muzafar h.solo

    One of the Third Class Hotel in my life ever experienced. Yuvk.. No cleanliness, no services like hand towel, towel for showers, Looks like a brothels room, found hairs in bed, even ac is not working, no lighting in room, looks like they are running kind of prostitution.Never ever book this hotel, it's terrible, they charge but it ain't worth more then 200Rs, even surroundings are not good, misuse of name International.

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    nandish.

    The staff was not welcoming. The rooms were not clean. They had a weird smell. The bed sheets and blanket were difficult to sleep, they had dust and dirt in it.

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Worst experience with hotel

    manish k.solo

    Worst experience with hotel rooms, clarity and policies of hotel amenities and behaviour of staff took 500 extra for giving room

    Travel Month: Jan 2025

    Room: Executive Single Room

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    1.0

    I will extremely not recommend this hotel to anyone.

    nisat s.loyalty-iconfamily

    It was horrible, completely different than their photos of rooms. Rooms were very dirty with the full of cockroaches, no bed sheets to cover over the dirty, itchy blankets, some bed sheets were having small holes in it. No food facilities, not much options for the complimentary breakfast. Customer service was terrible.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Supreme Room

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    1.0

    bad experience

    hrishi b.family with 1 kid

    Bad experience. Ac was not working well. Bedshit were torn. Hotel staff was arrogant. with this kind of service is very bad

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
    2.0

    Poor Stay

    hrishi b.

    ac is not working well… bed shift were torn and dirty.. arrogant hotel staff

    Travel Month: Dec 2024

    Room: Deluxe Room

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    3.0

    Unsatisfactory servic

    jayanta g.family

    Overall services are not at all satisfactory. No toilet kit has been provided & after informing them, only toothbrush & and toothpaste given for 1st day only. Hot water facility is time specific, which is not available before 6 am & after 9 pm also, even today, it was available after 7 am. Cleanness of the room is found dirty.

    Travel Month: Dec 2024

    Room: Deluxe Room

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