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Review Of Metro City Hotel Colombo0123401234

Union Place, Colombo | 1.7 km drive to Galle Face Beach

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    2.7
    Average

    273 Ratings

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 5
    • 1
    • 1
    • 1
    • 1
    • 1
    • 4

    Rating Categories

    • Location2.9
    • Cleanliness3.9
    • Room2.9
    • Food4.3
    • Value For Money2.0
    • Facilities2.3
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    Reviews Summary

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    Guests have expressed strong dissatisfaction with this property, highlighting filthy rooms, persistent bad odors, and unkempt washrooms. Reports of leaking faucets and malfunctioning air conditioning have also surfaced. While the location is convenient, the staff, although described as friendly, often falls short in addressing issues. Amenities like room service, hot water, and basic cleanliness were lacking, leaving many with a very unpleasant experience. Overall, the disparity between expectations and reality seems significant, leading to frustration among visitors.

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