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About Hotel Hansa
check-in 2 PM | check-out 11 AM
Property Location With a stay at Hotel Hansa, you'll be centrally located in Stuttgart, within a 10-minute drive of Schlossplatz
Property Location With a stay at Hotel Hansa, you'll be centrally located in Stuttgart, within a 10-minute drive of Schlossplatz and Old Castle. This hotel is 1.3 mi (2.1 km) from Schillerplatz and 1.7 mi (2.8 km) from New Castle.
Rooms Make yourself at home in one of the 78 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Amenities Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.
Dining Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Business, Other Amenities Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Facilities offered in Hotel Hansa :
ParkingConference FacilitiesTelevision in common areasReception Luggage storageBreakfast Service13+More Amenities
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Single Room in Hotel Hansa
Air conditioning,Flat-panel TV,In-room climate control (air conditioning),Free toiletries,Room servi...ce (limited hours),Blackout drapes/curtains,Iron/ironing board (on request),Daily housekeeping,Refrigerator (on request),Smoking And Non-Smoking,Sofa bed,Hair dryer,Phone,Hypo-allergenic bedding available,Desk,free wifi,Private bathroomMore
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 12 reviews
VERY GOOD 63 reviews
AVERAGE 110 reviews
POOR 50 reviews
TERRIBLE 64 reviews
30 Aug 2017
I live in Stuttgart and some good friends of mine booked to stay for three nights whilst over visiting. After the first night my friends told me that they couldn't sleep at all as there was construction work going on inside the hotel. They then asked at the reception if they could change rooms, only to find out that the other rooms were also very close to where the renovations were happening. In my opinion, one of the main aims of a hotel is to make your guests feel comfortable, and give them a space where they can get a good nights sleep. Not here apparently. But it gets worse.
So after paying in advance to stay for three nights, they then checked out after only one night and moved to another hotel around the corner, which was much better. The reception advised that they were not responsible for giving out any refunds and that they must email the management. It is over a month later and they have yet to respond. They seem happy to take your money in advance (which I find rather odd for a hotel, isn't it usually pay on checkout?), but should there be anything wrong they don't seem interested in refunding your money. I've been through their website and there are very few contact details available. This all adds up to daylight robbery. I would strongly advise that you do not book here.
16 Oct 2017
AVOID-total RIP OFF
In one word AVOID!!!
We had a confirmed reservation for 2 single rooms at their partner Hotel Astoria am Urachplatz (StatdHotel Erkurt). In the morning of our arrival I asked our travel representative to inform the hotel about our late arrival. Just to learn that due to the hotels booking system error, they were overbooked for that night. Instead they moved us to the partner hotel Hansa. We received a confirmation via Travel Agency including personal email confirmation from Mr. Luis Hebel(StatdHotel Erkurt). The price would be the same, 299 €/room.
When we arrived at hotel Hansa around 9 PM, we were told to wait a minute. After a moment the receptionist informed us that they were overbooked. They had not been able to confirm the credit card (I do not know which one) and our reservation is counted as canceled in their books. They had tried to call us for couple of days (this was interesting as we were moved to this hotel by them just earlier this very day). However she had called the manager/owner and told that they could give us one twin room, all they had left, but the price would be 299€/PERSON. Take it or leave it, they had plenty of people who would take this. Knowing that the Stuttgart area hotels were practically sold out for that night, we had no choice but take the room.
We stayed at the lobby some half an hour and during that time they gave the same story/excuse to at least three different person who had confirmed reservations.
It seems to me that the confirmed reservations are worth of used toiled paper to these dishonest people. They just want to maximize the profit by giving the rooms whoever comes first.
Again the next thing is pricing. On the booking site they sell this twin room for some 37€ at lowest. We had agreed originally a stunning 299€/single room at their partner hotel. What we got was an offer we could not say no for 299€/person.
I am traveling in Germany some 1-2 times/month and fortunately all other hotels I have stayed honor the agreements. These StatdHotel Erkurt hotels are obviously run by some bazaar style attitude. Far from western standards.
The twin room itself was comparable with a cabins I have traveled in trains and ferries. Just with poorer wifi.
Our Travel Agency contacted the hotel afterwards in order to rectifyi this rip off, but hotel was not responsible.
All in all we learn a good lesson, just make your homework well beforehand and read the reviews. OUR COMPANY WILL NEVER USE THESE HOTELS AGAIN. Never.
21 Oct 2017
Personally would not recommend this hotel the room was tiny had to step out of shower into bedroom to dry myself a dog box and the money that was paid not worth a penny.
The Lady (more to the point the dragon )at the Reception was the rudest Person I have met on checking in seen her in action with others .
Stay away from this hotel and the pictures do not do it justice it’s not a nice place .Stayed here 3 times due to business booking it never again that’s for sure .Been in cleaner and nicer hostels than this??
04 Feb 2018
Worst receptionist ever
No, seriously, i truly believe I've never encountered a worst receptionist in my whole life. I've been to dozens of countries and hotels in europe and all over the world, but this kind of service was.. really unbelievable. We went to the hotel to cancel a reservation for some family members visiting us and we asked for a paper that would confirm our cancellation (you know, to spare the scams etc.) The receptionist had such an attitude as if we were some stupid people asking for the most crazy thing. She eventually printed out a paper and did a big theatrical movement with a biiiig signature while rolling her eyes and puffing, as in despair for her bad luck and the unbelievable hard work we made her do.. i don't know about you, but i am not used to be treated like this and certainly i do demand some respect (especially when we haven't done anything wrong). She also talked very disrespectful to the guy before us.
27 Dec 2017
Does it job..
This hotel is a very simple one. It offers OK sleeping accomodations and acceptable breakfast.
The plus is really the location. It is in the center of stuttgard and very close to transportation that you can take anywere.
The one thing i found it was very unprofessional was the guy at the reception, that didn't even bother to stand up...a almost had to go around the balcon just to give him the documents he needed....
Also...at that time...it was not cheap