Check in/out Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 31 reviews
VERY GOOD 89 reviews
AVERAGE 29 reviews
POOR 5 reviews
TERRIBLE 1 reviews
10 Apr 2018
Quite empty, ok rooms, nice staff, ok spa. Good food in the Chinese section of the restaurant. Easy walking distance of some
shopping. Built in an old classical European style. I wouldn’t rush back but wouldn’t have a problem staying there if I was back in Guangzhou.
14 Mar 2018
Staying here during Sinopack, old look hotel but clean. Unfortunately got smoking room and can not change since it was full occupied but clean and tidy. Breakfast average, pool was lame, good location, walking distance to Tienhe plaza
05 Nov 2017
Some things dome well, most th....
The rooms were clean. Bedding was okay, towels were great. Housekeeping was excellent. Laundry service was first rate. Fruit left in room daily was always of excellent quality. The buses to the Canton Festival left on time and were clean.
There's no business centre and the front desk staff (all shifts) speak terrible English. Sending a fax or courier out is a real nuisance.
The Internet is terrible. Are you listening, Grand Royal? Change your routers. This isn't 1997. Nobody comes to Guangzhou for vacation, and if you can't work in the evening then the hotel stay is not a good one.
Fitness Centre is terrible I would say a scam. I'll put no Fitness Centre on the questionnaire below.
The breakfast buffet is full of food, most of it bad. I thought the traditional Chinese noodle soup with pork was the best thing at breakfast. (They do get points for two decent Saeco cappuccino machines)
The restaurants in the hotel on M and 1 are both not good, and very badly attended. I ordered thai chicken curry (a House Specialty according to their advertising) one night alone at the restaurant, and was given a pan fried chicken breast with some curry sauce on the side. I realized that curry needs to be cooked slowly over many hours in a large pot, but if nobody comes in your restaurant, you don't go to the trouble of making it ahead of time.
We ordered a Club Sandwich which was so bad we sent it back. I believe when a hotel puts a western dish on their menu their is a responsibility to know what the dish is. There is no fried chicken in a club sandwich or egg. Look online, find club sandwich recipes and do exactly what they say.
If the food was better and the Internet faster I would give 3.5 stars.
19 Oct 2017
Big room with another small one as a place for work. Good breakfasts. A bit too noisy as far as street traffic is concerned. Maybe some furnitures and carpets need renovation or exchange for new ones. Shuttle bus service to the airport offered for only 24 CNY.
01 Sep 2017
Very good loaction for Busines....
It's a old hotel (since Jan-2006) despite that it's right next to the Chinese Police Station (Safe). The carpet in the rooms is old and you can feel the smokey although we are requested a non-smoking room.