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Review Of Udaan Alpine Resort, Gangtok0123401234

Gangtok, Gangtok

    User Rating & Reviews

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    4.1
    Very Good

    307 Ratings, 180 Reviews

    excellent
    56%
    very good
    20%
    average
    10%
    poor
    6%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 3
    • 5
    • 5
    • 2
    • 5
    • 3
    • 3

    Rating Categories

    • Hospitality4.3
    • Facilities4.0
    • Food4.0
    • Room4.3
    • Cleanliness4.1
    • Value For Money4.3
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    Reviews Summary

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    This property boasts stunning views from spacious and clean rooms, making it perfect for nature lovers looking for a tranquil escape. The staff is frequently praised for their warm hospitality and attentive service. Guests enjoy a wide range of delicious vegetarian cuisine and live music during dinner. While it's a bit far from the city center, the peaceful ambiance and beautiful surroundings make it a charming retreat. A popular choice for families and couples alike!

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    Positive first
    5.0

    Awesome Property, Very nice ex

    sharmistha.solo

    The property was just so beautiful. The view from my room was incredible. Everything was perfect. i suggest everyone to go there and enjoy their stay.

    Travel Month: Aug 2025

    Room: Deluxe Room

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    Udaan Alpine Resort, Gangtok has replied on Fri Aug 29 11:45:23 IST 2025

    Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Udaan Hotels & Resorts and appreciated the beautiful views. Your recommendation means a lot to us, and we hope to welcome you back soon for another amazing experience! Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok ~ Pelling ~ Kalimpong ~ Lachung ~ Siliguri

    4.0

    Good Stay

    snehasish m.

    Stay was good but the food options was very limited.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Luxury Room With Balcony

    Udaan Alpine Resort, Gangtok has replied on Thu Jul 17 16:18:47 IST 2025

    Dear Guest, Thank you for your feedback! We're glad to hear that you had a good stay. We appreciate your input regarding the limited food options and will take it into consideration as we continually strive to improve our services. Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok ~ Pelling ~ Kalimpong ~ Lachung ~ Siliguri

    3.0

    Average Stay

    prerna g.

    They didn't give us the room that I booked through mmt instead they upgraded it and said it's the trick of mmt

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room

    Udaan Alpine Resort, Gangtok has replied on Sat Aug 23 13:08:53 IST 2025

    Dear Guest, Thank you for sharing your experience. We're sorry to hear that there was a mix-up with your room booking. Your feedback is important to us, and we will look into this matter to ensure a better experience in the future. We appreciate your understanding. Regards Udaan Hotels & Resorts Darjeeling - Gangtok - Lachung - Pelling - Kalimpong - Siliguri

    5.0

    Excellent Stay

    praveen l.family with 1 kid

    We liked the location, ambience, the food was excellent…

    Travel Month: Jun 2025

    Room: Deluxe View Room

    Udaan Alpine Resort, Gangtok has replied on Sat Jul 19 12:01:17 IST 2025

    Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the location, ambiance, and food during your stay at Udaan Hotels & Resorts. We look forward to welcoming you back soon! Regards Udaan Hotels & Resorts

    5.0

    Excellent Stay

    bindaas j.group

    perfect location. Open space, fresh air, excellent food and nice staff. Although one night, washroom block ho gaya tha but I think kuch bhi kabhi bhi ho sakta hai . Overall- excellent stay

    Travel Month: Jun 2025

    Room: Premium Room

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    Udaan Alpine Resort, Gangtok has replied on Sat Jul 19 12:01:55 IST 2025

    Dear Guest, Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed the perfect location, fresh air, and excellent food. We appreciate your understanding regarding the washroom issue and are glad it didn't overshadow your overall stay. Looking forward to welcoming you back to Udaan Hotels & Resorts! Regards Udaan Hotels & Resorts

    2.0

    Not that Nice. Only Location and View is great

    jeet a.family

    The Property Location and the View is Great, The staff is well behaved, but the service is very poor. Said to bring water 10 times, still no service. Also the Duplex Rooms have a shared balcony because of which you need to be careful to get privacy..

    Travel Month: May 2025

    Room: Family Duplex Room with Balcony

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    Udaan Alpine Resort, Gangtok has replied on Sat Aug 23 13:06:44 IST 2025

    Dear Guest, Thank you for your feedback. We're glad to hear that you enjoyed the location and view, as well as the behavior of our staff. However, we sincerely apologize for the service issues you experienced and appreciate you bringing this to our attention. Your insights regarding the duplex rooms and their privacy are also valuable, and we will take them into consideration. Thank you for sharing your thoughts with us. Regards Udaan Hotel & Resorts Darjeeling-Gangtok-Pelling-Kalimpong-Lachung-Siliguri

    5.0

    Amazing stay with Udaan Alpine - Pure Veg Resort in Amazing Location

    rajesh c.couple

    Location: The location is absolutely stunning — a perfect blend of natural beauty and tranquility. Surrounded by breathtaking views, it offers a peaceful retreat from the hustle and bustle of daily life. Whether you’re looking to relax or explore, the setting provides the best of both worlds. Food: The food was nothing short of amazing. Each meal was thoughtfully prepared, bursting with flavors, and presented beautifully. From local delicacies to international dishes, there was a wide variety to choose from, and everything tasted incredibly fresh. Amenities & Services: The amenities were top-notch, catering to all needs — from leisure to comfort. What made the stay truly special, however, was the exceptional service. The staff were warm, friendly, and always ready to help with a smile. Their attention to detail and genuine hospitality made us feel right at home. Overall, it was a memorable experience and I would highly recommend this place to anyone looking for a perfect getaway. I look forward to returning soon

    Travel Month: May 2025

    Room: Deluxe Room

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    Udaan Alpine Resort, Gangtok has replied on Sat Jul 19 12:05:22 IST 2025

    Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you had such an amazing stay at Udaan Hotels & Resorts. It's lovely to know that you enjoyed the stunning location, delicious food, and top-notch amenities. Our team is committed to providing exceptional service, and it's heartwarming to hear that they made you feel at home. We truly appreciate your recommendation and look forward to welcoming you back for another memorable experience! Regards Udaan Hotels & Resorts

    4.0

    Good Stay

    vivek g.group

    Overall the Property is Good. Services were prompt. Food was Tasty. The only drawback of the property is that it is located far away from the city. Cabs or taxis charge very high to reach there. There is no Mobile network available at the property and you have to depend on wifi.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Premium View Room

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    Udaan Alpine Resort, Gangtok has replied on Tue May 06 17:58:00 IST 2025

    Dear Guest Thank you for sharing your feedback. We're glad to hear that you enjoyed your stay, found the services prompt, and appreciated the tasty food. We understand that the location and mobile network availability can be challenging, and we truly value your input. Your insights help us work towards enhancing the experience for all our guests. Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    2.0

    Poor Stay

    suraj s.

    The room had no heater , water kettle was not working..Food was bellow average..Room is away from city

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    Udaan Alpine Resort, Gangtok has replied on Sat May 03 15:27:51 IST 2025

    Dear Guest, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. Your comments about the room amenities and food quality have been noted, and we appreciate you bringing these issues to our attention. We hope for the opportunity to improve your experience in the future. Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    2.0

    Poor Stay

    suraj s.

    The room had no heater , water kettle was not working..Food was bellow average

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    Udaan Alpine Resort, Gangtok has replied on Sat May 03 15:28:05 IST 2025

    Dear Guest, Thank you for sharing your feedback. We're truly sorry to hear about the issues you faced during your stay, including the room temperature and the food quality. Your concerns are important to us, and we will address these matters with our team to ensure improvements are made. We appreciate your valuable input. Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    1.0

    Terrible Stay

    sandeep k.family with 1 kid

    It’s terrible experience as front desk manager is very rude, reported to manager but nothing much done Mentality of management is how we can get maximum out of customer without giving them facility. Not recommended at all Restaurant “Grain” is good

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe View Room

    Udaan Alpine Resort, Gangtok has replied on Sat May 03 15:37:05 IST 2025

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for your experience with the front desk staff and understand how disappointing that is. It’s important for us to ensure our guests feel valued and well taken care of. We're glad to hear that you enjoyed the restaurant "Grain." Your comments will be reviewed to help improve our services. Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    2.0

    Poor Stay

    indrajit p.family with 1 kid

    Amenities are very basic. Response from restaurants stuffs are pathetic and unprofessional. Food options are very less.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Family Duplex Room with Balcony

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    Udaan Alpine Resort, Gangtok has replied on Thu May 01 16:35:30 IST 2025

    Dear Guest, Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations. Your comments about the amenities and restaurant service will be taken into consideration as we strive to improve our offerings. We hope you might consider giving us another chance in the future. Try to connect customer but customer number ringing no response . Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    2.0

    Poor Stay

    sunny c.family

    Rooms are clean and worth the price however Food and Internet is worst in the hotel. This hotel not a resort has a vegetarian restaurant with 50% functional menu which is made with same oily gravy. The food taste is pathetic and full of oil. the chef does not know how to cook. Bar tender is a joke, worst part is hotel is situated in an isolated place where you can't find an alternate food solution and without internet life is boring here. It broke my heart paying 18% GST for terrible food.

    Travel Month: Apr 2025

    Room: Premium View Room

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    Udaan Alpine Resort, Gangtok has replied on Mon Apr 14 17:27:31 IST 2025

    Dear Guest, Thank you for sharing your experience. It's encouraging to hear that you found the rooms clean and valued the price, but we sincerely apologize for the issues with the food and internet during your stay. Your feedback about the restaurant menu and food quality is important, and we will certainly take it into consideration for improvements. We understand how vital a good dining experience is and the impact of limited internet access. Thank you for bringing these concerns to our attention, and we hope for the opportunity to make your next visit more enjoyable. Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    4.0

    Premium stay at a affordable price

    siddharth s.couple

    Rooms: 4/5 Rooms are comfortable... Value for money stay... Premium experience in basic value for money Service: 5/5 Courteous staff.. Very helpful and hospitable... Prompt... Pure veg with options of drink... Best restaurant in veg option.. Location: 3/5 It is far from gangtok around 8kms...road is not in a good shape

    Travel Month: Mar 2025

    Room: Premium View Room

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    Udaan Alpine Resort, Gangtok has replied on Mon Mar 24 16:04:54 IST 2025

    Dear Guest, Thank you for sharing your positive experience with us! We're delighted to hear that you found your stay to be a premium experience while still being value for money. It's wonderful to know that our staff provided you with prompt and courteous service, and that you enjoyed the dining options available. We appreciate your feedback regarding the location and the road conditions; we'll take note of it for future improvements. We hope to welcome you back to Udaan Hotels & Resorts soon! Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    5.0

    Excellent Stay

    dasharath t.loyalty-icon

    Amazing stay they had as i booked this for my parents and they were very satisfied with the hotel services and everything

    Travel Month: Feb 2025

    Room: Cottage Room with Balcony

    Udaan Alpine Resort, Gangtok has replied on Sat May 03 13:29:16 IST 2025

    Dear Guest Thank you for sharing this wonderful feedback! It’s fantastic to hear that your parents had an amazing stay at Udaan Hotels & Resorts and were satisfied with our services. We look forward to welcoming them back in the future! Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    5.0

    Review

    soyta k.couple

    Peaceful and calm resort. Away from city hustle and bustle. Recommended. .

    Travel Month: Oct 2024

    Room: Premium View Room

    Udaan Alpine Resort, Gangtok has replied on Tue Oct 15 17:16:26 IST 2024

    Dear Guest, Thank you for your lovely feedback! We're thrilled to hear that you found Udaan Hotels & Resorts to be peaceful and calming. It's always wonderful to provide a serene escape from the city's hustle and bustle. We truly appreciate your recommendation and hope to welcome you back at Udaan Hotels & Resorts soon. Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri ~ Nepal

    4.0

    Good Stay

    ashutosh r.loyalty-iconcouple

    Stay was overall good but there was no curtain available for the doors. We took luxury room with balcony, balcony view was nice. Food was ok except a few items like lasagna which was not at all good. And rasgulla were hard. Not a good experience in that case.

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Luxury Room With Balcony

    Udaan Alpine Resort, Gangtok has replied on Thu Sep 19 10:30:07 IST 2024

    Dear Guest, Thank you for sharing your feedback. It’s great to hear you enjoyed the balcony view and that your overall stay was good. We're sorry to learn about the issues with the curtains and the food quality. Your comments will be addressed with our team to improve our services. We appreciate your insights and hope to welcome you back for a better experience at Udaan Hotels & Resorts. Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    5.0

    Excellent Stay

    mukesh a.family

    Property enjoyable, staff behaviour excellent, food experience good, cleanness good, bathroom faucets etc shining

    Travel Month: Jul 2024

    Room: Deluxe Room

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    Udaan Alpine Resort, Gangtok has replied on Tue Aug 06 16:18:31 IST 2024

    Dear Guest, Thank you for your positive feedback. We're thrilled to hear that you enjoyed your stay at Udaan Hotels & Resorts. We're glad you found our team's behavior excellent and enjoyed the good food and cleanliness of our property. Your satisfaction is our priority, and we look forward to welcoming you back soon. Regards Udaan Hotels & Resorts Darjeeling ~ Gangtok~ Lachung ~ Pelling ~ Kalimpong ~ Siliguri

    5.0

    Excellent location, friendly staff and amazing see

    jitender s.family

    The location of the hotel is excellent and away from the crowd with magnificent views of the hills/dense forest. It's a bit 25-30 min away from mg marg but cabs are available (wagonr 500 bucks one side on private basis) easily from the main market. It's a perfect hotel and i would recommend if someone wants to live closer to nature rather than the concrete jungle that is there near mg road or other places. Staff is amazing and serves you with a big smile and it's for all. Food is also good with reasonable price (i have read some reviews that prices are high but considering my experience, prices are very reasonable considering a 4 star hotel except i felt for one thing which is hot gulab jamun with icecream. Again the price is fine but size of the sweet was small. Vegetarian people would like this more as it's a pure vegetarian hotel although alcohol is there. I stayed in room 102 and 104 both are family rooms. 102 can accommodate 4 members easily and 104 is bigger than 102. Both the rooms give excellent views right from your room. If you gets 101 or 104 it's a big plus and they have more space in attic area. Would definitely recommend.

    Travel Month: Jun 2024

    Room: Family Duplex Room with Balcony

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    Udaan Alpine Resort, Gangtok has replied on Sat Jun 22 10:52:07 IST 2024

    Dear Guest, Thank you so much for your detailed and positive feedback! We are thrilled to hear that you enjoyed the excellent location of Udaan Hotels & Resorts, away from the crowd with magnificent views of the hills and dense forest. We are delighted that you found our staff amazing and accommodating, with delicious food at reasonable prices. Your room recommendations are noted, and we look forward to welcoming you back for another nature retreat soon! Regards Udaan Hotels & Resorts! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri - Lachung.

    5.0

    Very good experience

    vivek d.loyalty-iconfamily

    Amazing location with amazing view from hotel. Overall amazing experience. Food was good. Staff was very supportive.

    Travel Month: Jun 2024

    Room: Cottage Room with Balcony

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    Udaan Alpine Resort, Gangtok has replied on Wed Jun 19 11:08:21 IST 2024

    Dear Guest, Thank you for your glowing review! We are thrilled to hear that you had an amazing experience at Udaan Hotels & Resorts. We're delighted that you enjoyed the food, found our staff supportive, and appreciated the beautiful view from our location. We look forward to welcoming you back soon! Regards Udaan Hotels & Resorts! Darjeeling - Gangtok - Pelling - Kalimpong - Siliguri - Lachung.

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