Review Of The Metropolitan Hotel and Spa

It’s conveniently located near Cannaught place. Serves excellent breakfast. Rooms are little cramped but amenities are adequate. Reception and restaurant is polite and prompt. It takes just 40 minutes by cab to reach airport.

Staff was not courteous. While entering the hotel I had to scan luggae myself even through staff was standing there. Food options were very limited. During dinner when some item was ordered, it was refused. Room was good. And clean.

Hotel is good staff behaviour tremendous food is good and over all everything is best

Average hotel service reception staff was not cooperating and rudely behaved breakfast was also just ok

The hotel staff were friendly, room was clean and spacious. Breakfast is good. Room service was quick and prompt. Although the taste of food can improve. Two days of comfortable stay.

So i found curtains dirty, pool area dirty, veg food was not even average.. it was ok ok. So if one is spending for a night, we do expect tasty food, clean room but it didnt met my expectation.

Just an Average Stay....I asked for early checkin..But it took 2hrs for them to arrange it...Everything else was average. Just an Average Stay....I asked for early checkin..But it took 2hrs for them to arrange it...Everything else was average..

Staff Servicing so good , well behaved , Checked in timely but sometimes I face challenge in check in because of late delay Can we do on time! Property is good, Food us amazing

Good service Tasty and fresh food Cleanliness at peak Staff very coperative

The carpets (or something else) in the room was stinking as if there was a dead rat (maybe in the AC Duct. Have stayed so many times this is the first time it’s happened. started around 1030 pm till early morning

Great stay. Have been to this property many times. Good location, friendly staff, good food, clean and tidy accommodation

I was a regular customer of this hotel prior to Covid, thereafter had no opportunity to stay here. My last stay has given me terrible experience, the service and hospitality at its bottom. Housekeeping has deteriorated and don’t ask about quality of restaurant and its food and service were none better than any hotel in Pahadganj, My suggestion to stay only when you don’t have better alternatives

dinner food quality is very bad no soup bowl available no vegetables bowl service is very bad 22 aug stay

Very old building with rusty toilets fittings,out dated and faded furnitures.pillows and bed were not soft etc.breakfast quality below standard...

Location- very good ***** food - good **** service **** staff gave me a room away from elevator as requested on top floor. Air conditioner ** Overall 3.5/5 Location- very good ***** food - good **** service **** staff gave me a room away from elevator as requested on top floor. Air conditioner ** Overall 3.5/5

the service is good. the room is clean. it is good for me to eat japanese food at hotel. I thought that bathtub is good.

Our stay in Metropolitan hotel and Spa was awesome. The rooms were very beautifully maintained, absolutely clean and everything working perfectly. Staff was very helpful and I am delighted with their service and hospitality. Food at breakfast was very delicious and perfectly balanced between Indian and continental items. The location of hotel is extremely good for people wanting to explore Delhi and travel around shopping places and tourist places. The best hotel for families and couples. Thank you.

Was a good stay at Metropolitan hotel comfortable rooms and nice Buffet breakfast with very polite and helpful staff also location is perfect

The experience was not so good due to electrical issues at midnight and had to shift to a different (lower category) room and they didnt even bother to change the next day.

It was good overall stay, however few things that need improvement are. 1. The common toilet at Reception/Lobby floor was unclean, need to make sure that it is clean all the time. 2. The cost of food is more than expected as food is mediocre. 3. Some gadgets need to be kept available like mobile charger. I had to buy a lead and connect it to my tv in room. Neither adaptor nor lead was available. This may sound trivial but makes a lot of difference. 4. After checking out I had lot of people guiding to my cab, I gave few bucks to only few and felt embarrassed not giving to all. This must be looked at.