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You are booking hotel for more than 30 days
Chhattarpur, Delhi
49 Ratings, 17 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has mixed reviews from guests. While some appreciated the neat and tidy rooms, beautiful gardens and landscape, and good food, others complained about poor service, unclean rooms, and lack of basic amenities. Some guests also faced issues with non-functional TV, AC, and delayed room service. The property is suitable for events and weddings, but not recommended for a relaxing stay. Overall, the property needs improvement in terms of service and maintenance.
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Excellent stay
Nice stay with delicious food. Five star amenities. Good swimming pool. Very good ambience especially in night Will definitely stay again.
Room: Deluxe King Room
THE TIVOLI NEW DELHI has replied on Sat Sep 20 13:21:18 IST 2025
Dear Mr Ahmad, Greeting from The Tivoli New Delhi!! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Radiant Regards, Sunny Singh Front Office Manager
good stay
it was good experience. my trip was with family . food was good. staff is also very gentle. Rooms are spacious. it was good experience. my trip was with family . food was good. staff is also very gentle. Rooms are spacious.
Room: Superior Twin Room
THE TIVOLI NEW DELHI has replied on Tue Aug 19 16:55:15 IST 2025
Dear Mr Bhatia, Greeting from The Tivoli New Delhi!! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Radiant Regards, Sunny Singh Front Office Manager
Memorable stay at Tivoli
Had a wonderful stay at The Tivoli. Great location, less variety of food but whatever served is delicious, well-maintained amenities, and excellent service. The staff was warm and attentive, making the experience truly memorable. Highly recommended!
Room: Deluxe King Room
THE TIVOLI NEW DELHI has replied on Thu Aug 21 13:00:14 IST 2025
Dear Mr Singh, Greeting from The Tivoli New Delhi!! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Radiant Regards, Sunny Singh Front Office Manager
Terrible Stay
First, there staff has no sense to talk to there guest and there food how can someone made noodles sooo bad for what they are charging in thousand bucks plus there beverages price was skyrocketing expensive then the whole meal at 5 star or 7 star hotel. The experience was terrible. They make promises at first and then decline whenn u ask the same thing after check in. #bar #drinks. Never ever recommend to go there.
Room: Deluxe King Room
THE TIVOLI NEW DELHI has replied on Sun Aug 17 13:14:47 IST 2025
Dear Mr Nagar, Greeting from The Tivoli New Delhi!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at The Tivoli New Delhi. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At The Tivoli New Delhi, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Radiant Regards, Sunny Singh Front Office Manager
Good Stay
Overall hotel is good and vibe is nice , but restaurant is not good . i expected some more as a 5 star hotel . Staff are less , service is slow . But its new hotel so u think they will recover from every thing soon
Room: Superior King
THE TIVOLI NEW DELHI has replied on Sun Aug 17 13:15:40 IST 2025
Dear Mr Begani, Greeting from The Tivoli New Delhi!! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Radiant Regards, Sunny Singh Front Office Manager
Excellent Stay
Excellent property, superb service and for the hospitality and attention given by Manager sunny and his team, I shall rate the experience as 10/5
Room: Deluxe King Room
THE TIVOLI NEW DELHI has replied on Sat Aug 02 10:25:43 IST 2025
Dear Guest, Greeting from The Tivoli New Delhi!! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Radiant Regards, Sunny Singh Front Office Manager
Pleasant stay
My stay was exceptionally pleasant and comfortable. The food exceeded expectations in both taste and variety, offering a truly delightful dining experience. The staff were not only highly professional but also genuinely warm and friendly, always ready to assist with a smile. Their attentive service added a personal touch that made the stay even more enjoyable. I would definitely recommend this place to anyone looking for a relaxing and well-managed stay.
Room: Deluxe King Room
THE TIVOLI NEW DELHI has replied on Sat Aug 02 10:25:58 IST 2025
Dear Guest, Greeting from The Tivoli New Delhi!! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Radiant Regards, Sunny Singh Front Office Manager
Good Stay
Overall location was good however they need to control the traffic at the entrance it was very difficult to get in other issue we found was at the swimming pool where it look like that swimming pool was maintained well however just surroundings or not maintained the way rest of the property was
Room: Deluxe King Room
THE TIVOLI NEW DELHI has replied on Sun Jun 29 13:14:48 IST 2025
Dear Guest, Greeting from The Tivoli New Delhi!! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon and Ensure the points has brought by you will work on it and implement accordingly. Radiant Regards, Sunny Singh Front Office Manager
excellent stay as usual loved it
thank to entire tesm of tivoli sepecoally sunny for helping always its great place to stay ,food ,rooms check in and check out smooth thank to entire tesm of tivoli sepecoally sunny for helping always its great place to stay ,food ,rooms check in and check out smooth
Room: Deluxe King Room
THE TIVOLI NEW DELHI has replied on Sun Jun 29 13:12:20 IST 2025
Dear Guest, Greeting from The Tivoli New Delhi!! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Radiant Regards, Sunny Singh Front Office Manager
Average Stay
Food was good but not serve in buffet and all swiming pool only use for parties only not for any other client
Room: Deluxe King Room
THE TIVOLI NEW DELHI has replied on Sat Jun 28 12:18:15 IST 2025
Dear Guest, Greetings From the Tivoli New Delhi!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at The Tivoli New Delhi. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At The Tivoli New Delhi, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Radiant regards, Sunny Singh Front Office Manager
excellent experience
We stayed for 1 day and its was a great experience, luxurious property gives you ample space to roam. Spacious rooms are very much comfortable. We had selected room with all meals and breakfast n lunch was on buffet basis and food was awesome with n numbers of items. Dinner was alakate which was good. Overall we enjoyed a lot
Room: Deluxe room
THE TIVOLI NEW DELHI has replied on Fri Jun 27 17:47:39 IST 2025
Dear Guest, Greeting from The Tivoli New Delhi!! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Radiant Regards, Sunny Singh Front Office Manager
Poor Stay
Delay in lroviding the room wherein the check in was 2 and i checked in the mid night still delay ...over and above no electricity in the room was there and on the floor..Really a bad visit to such a 5 star hotel
Room: Deluxe room
THE TIVOLI NEW DELHI has replied on Fri Jun 27 17:47:50 IST 2025
Dear Guest, Greeting from The Tivoli New Delhi!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at The Tivoli New Delhi. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At The Tivoli New Delhi, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Radiant Regards, Sunny Singh Front Office Manager
Poor Stay
2 - Poor
Room: Deluxe room
THE TIVOLI NEW DELHI has replied on Fri Jun 27 17:47:20 IST 2025
Dear Guest, Greeting from The Tivoli New Delhi!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at The Tivoli New Delhi. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At The Tivoli New Delhi, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Radiant Regards, Sunny Singh Front Office Manager
Cossy stay... enjoyed it
Though my stay was very short but I loved everything... spacious room,well behaved staff.. enjoyed the stay
Room: Deluxe room
THE TIVOLI NEW DELHI has replied on Tue Apr 08 14:16:26 IST 2025
Dear Mr Kumar, Greetings Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Best Regards Sunny Kumar Singh Front Office Manager
Stay
It was a v pleasant experience overall. All of us enjoyed quite a lot. Make my trip is soo easy going.
Room: Deluxe room
THE TIVOLI NEW DELHI has replied on Tue Apr 08 14:18:12 IST 2025
Dear Sir, Greetings Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Best Regards Sunny Kumar Singh Front Office Manager
Average Stay
The property was good bt the service was not upto the mark otherwise its a clean and comfortable place, food is bit overpriced
Room: Deluxe room
THE TIVOLI NEW DELHI has replied on Wed May 14 12:40:39 IST 2025
Dear Guest, Greetings From the Tivoli New Delhi!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at The Tivoli New Delhi. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At The Tivoli New Delhi, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Radiant regards, Sunny Singh Front Office Manager
Average Stay
Property is good. Food breakfast is excellent. Ala carte dinner was ok but needed improvement. The room's extra bed was not up to the mark. Similarly water logging while bathing, so looks no periodical maintenance.
Room: Deluxe room
THE TIVOLI NEW DELHI has replied on Wed May 14 12:40:27 IST 2025
Dear Guest, Greetings From the Tivoli New Delhi!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at The Tivoli New Delhi. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At The Tivoli New Delhi, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Radiant regards, Sunny Singh Front Office Manager
Connaught Place
Aerocity
Mahipalpur
Saket
R.K. Puram
Man Singh Road Area
Sahibabad
Karnki
Bissar Akbarpur
Vaishali
Sohna
Manesar
Surajkund
Sector 29
Udyog Vihar
Manesar
Vasant Kunj
Kapashera
In Sonipat
Mahipalpur
Samalka
North Delhi
GT Karnal road
North Delhi
Paschim Vihar
Connaught Place
Aerocity
New Friends Colony
Rabindra Nagar
Aerocity
Chanakyapuri
Aerocity
Dera Mandi
Samalka
Sector H6
Faridabad
Sampla
Ballabhgarh
Sector 62
Bissar Akbarpur
Sector 8
Surajkund
Sector 16A
Palam Vihar
