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- Retreat Hotel and Water Park, Delhi
Retreat Hotel and Water Park
About Property
The Retreat Motel and Resort (Lost City Water Park) is located in Alipur, Delhi at main GT Karnal Road. It is the ideal weekend ...Read moreAmenities
- Jacuzzi
- Water Sports
- Water park
- Kids Play Area
- Lounge
- Kids' Club
- + More Amenities
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+91
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Very Good(37 RATINGS)
GT Karnal road
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Retreat Hotel and Water Park Location
Location rated 4.2 by guests
What guests said
Guests rave about the property's prime location, highlighting its beautiful surroundings and easy access to local attractions. Many appreciate the value for money given the location, with some describing it as an ideal retreat in Delhi. The enchanting atmosphere makes it a perfect spot for relaxation and enjoyment, further enhancing the overall delightful experience.
Property Rules at Retreat Hotel and Water Park
Check-in: 12 PM Check-out: 12 PM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Unmarried couples allowed
- Local ids are allowed
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
Retreat Hotel and Water Park Photos by Guests
- +6 Guest Photos
User Rating & Reviews
- everyone
- family
Very Good
37 Ratings, 13 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 2
- 5
- 5
- 3
- 3
- 4
- 4
- 4
Reviews Summary
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This property stands out with its clean and spacious rooms, friendly and helpful staff, and excellent amenities. Guests appreciated the nice decor and hospitality. It's highlighted as a great value for money, perfect for a relaxing escape with beautiful surroundings. However, some noted issues like late breakfast timings and inconsistencies in service, particularly regarding the water park charges and swimming pool status. Overall, it seems to provide a pleasant stay experience.
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Latest first
2.0
Poor Stay
shiv k.family
A room on a highway, in a marriage banquet, named as resort n water park, it's don't even has a swimming pool and not any green area or park to move around.. it's like a jail to stay in a room.. very bad experience as per our expectation as a, resort with water park.. we hope, we are only guest in this so called resort.. we may not stay, of our booking is refundable..
Room: King Bed Executive Room
5.0
Perfect Location
vijay b.family with 2 kids
stay was good, room was neat and clean. food was awesome, resort location is very good, love to visit again in this resort
Room: King Bed Superior Room
3.0
No Amenities No Swimming Pool Good Room Good Food
rajat g.family
Location of the property is fine Room was good Food was delicious No Amenities ( mentioned swimming pool was wrong) Overall Staff behaviour was rude Restaurant wasn’t working No kids activity No politeness for kids and women also… ego on high priority always
Room: King Bed Executive Room
5.0
Retreat water park and hotel
eswar m.
family
familyRetreat water park and hotel is very nice rooms & very clean
Room: King Bed Superior Room
5.0
Excellent Stay
rupal p.
Was a delight being at this place. People were extremely helpful. The manager was polite. Nice decor. Could not avail the 'water park' due to rain. Better next time. Commendable!
Room: King Bed Executive Room
5.0
Excellent Stay
rakesh p.
Stay was very good at the hotel. Excellent hospitality.
Room: King Bed Executive Room
4.0
Good Stay
vinod u.
family
familyExcellent hotel. Great service the room was very spacious, clean, and had the amenities we needed. But breakfast timings is very late 9:30, should start from morning 7, here you can enjoy water park with room facilities
Room: Water Park Entry with King Superior Room Luxury Package
1.0
Terrible experience...plz do not visit retreat ....
jasmeet s.family
Experience was terrible 😔... Bad service... No customer centric approach. Ordered dinner from outside... Even options available in menu was not available...charged double for water park...only two child went water park, however charged for two adults as well who did not even entered water park.... Overall bad experience.... Do not visit....
Room: King Bed Executive Room
Retreat Hotel and Water Park has replied on Fri Jun 21 11:17:31 IST 2024
Dear Jasmeet sir, Greetings of the day! This is with reference to Your latest visit at our Hotel The Retreat Water Park ,Sir with due respect I would like to acknowledge you that the booking which you have made with us is for the rooms only that includes the breakfast. For Water Park entry we have a separate package deal which is available online and off-line to at hotel . If u want to use the water park Tickets are available at counter in lue of that you need to pay a certain amount. We have whole incident captured in CCTV in which all the members are visiting the water park after getting the tickets from the counter. In the end at the checkout time you refused to settle your bill and started misbehaving with the staff for not paying the services which you have used That's too captured in CCTV recording As far as food menu is Concered we run a 4 star hotel in which all the facilities are available We have 24 hrs kitchen and Room services available. Further to your experience with us which you have told is terrible that is because of your course of action we are in hospitality business we never wish to spiol guest happiness I hope above is in order . Regards Team Retreat
5.0
Nice
nitesh.business
"Enjoyed a fantastic staycation at the resort; excellent amenities, beautiful surroundings, and perfect for a relaxing escape!"
Room: King Bed Executive Room
5.0
Popularity
rahul p.business
This most popular retreat in delhi. Friendly staff, good guestroom, clean & unique comfortable bed osm retreat
Room: King Bed Executive Room
5.0
Good experience
mansi n.couple
Considering the location, amenities and overall experience, i found the hotel to be good value for money.
Room: King Bed Executive Room
5.0
Excellent Stay
archana s.family
"Had a fantastic time, everything was perfect, definitely coming back.!" "Absolutely perfect getaway, exceeded all expectations! "Stunning views, delicious food, fantastic facilities!" "Unforgettable experience, worth every penny!"
Room: King Bed Executive Room
4.0
Nice stay
vikrant k.family
familyIt was all good. Food is good, staff is good overall nice stay. Mm t please update that the swimming pool isn’t functional and staff told us that they have informed mm t and you aren’t updating it on your app.
Room: King Bed Executive Room
