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Review Of The Exotica Grand0123401234

Patel Nagar, Delhi | 2.6 km drive to Karol Bagh Metro Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    146 Ratings, 79 Reviews

    excellent
    29%
    very good
    32%
    average
    23%
    poor
    6%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 5
    • 5
    • 4
    • 2
    • 3
    • 3
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness4.1
    • Room3.8
    • Food3.7
    • Hospitality4.2
    • Value For Money3.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a clean and hygienic environment with comfortable rooms, making it a decent choice for a stay. Guests appreciated the polite and cooperative staff and easy access to public transport. However, several reviews point to issues like inconsistent service, lack of timely responses, and poor food quality, especially breakfast options. While the overall location is convenient, noise from the surrounding area can be a concern for light sleepers.

    Sort by:

    Positive first
    3.0

    expensive as per service of hotel overall good but congested even bathroom

    loyalty-iconfamily

    Not as good that I was expected because of cast because bathroom and aminities are are not as good as charge

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    amit d.business

    Good, i lost my mobile charger in the hotel n request hotel to handover my colleague hope they returned

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    lavis

    business

    comfortable bed and clean washroom The room was pleasant and nice ,........... ambience was awesome

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    manoj m.

    Stay was nice and comfortable. Staff was helpful. Need extra cooling in breakfast palce atleast during summer season.

    Travel Month: Jun 2024

    Room: Deluxe Room

    3.0

    Average Stay

    gaurav.

    Room is good but service is not in time, phone is not working

    Travel Month: Apr 2024

    Room: Deluxe Room

    3.0

    Poor hospitality

    amit s.loyalty-iconcouple

    I personally believe that paying 24k for 3 nights is not worth staying in this hotel, highly inflated food prices and food quality below average except pankaj from reception rest of the staff members seems unprofessional with the way they talk.

    Travel Month: Nov 2023 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Need to improve in food

    hanumant b.business

    Check in - check out experience was good but need lot to improve lot on food. Staff is co-operative. Hot water problem was also there

    Travel Month: Nov 2023

    Room: Deluxe Room

    1.0

    Very bad service

    mukesh k.loyalty-iconbusiness

    Hotels charged more than 7000, but anyone can get such type of hostel in Delhi. There service is also like d grade lodges. Overall my experience was very bad 😔

    Travel Month: Nov 2023 (4-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Good Stay

    rohit l.loyalty-icon

    Food was average

    Travel Month: Jun 2023 (5-Night Stay)

    Room: Deluxe Room

    3.0

    Amenities & services

    prashant l.family

    The housekeeping staff was cooperative but, services are poor need to ask for basic requirements. Toiletries provided are of poor quality.

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Recpetionist was very rude to talk

    harshal w.group

    Receptionist totally uncooperative for whatever we were want to ask just for example on 4th may of morning we went and we requested for early checking as you mention in a makemytrip. Com before 10 you can't do the early checking so that was really rude to reply!

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Comfortable

    sethu g.loyalty-iconbusiness

    Well hygienic room, hot water, comfortable beds, nominal breakfast foods, easy accessible through metro line

    Travel Month: Apr 2023

    Room: Deluxe Room

    5.0

    Exotica grand a wonderful experience

    vijesh l.loyalty-iconbusiness

    Room was neat and tidy. Very pleasant staff

    Travel Month: Apr 2023 (5-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    sandesh n.loyalty-icon

    This hotel is clean and well maintained. Rooms are also neatly maintained. The hotel location is very easy to find. Polite and cooperative staff. I would prefer to stay here again. Food quality is good, bar is unavailable

    Travel Month: Feb 2023

    Room: Deluxe Room

    3.0

    Average Stay

    mehul t.loyalty-icon

    Type 3. 1. Breakfast quality was not upto mark 2 room service has ok 3 not worth against room charges

    Travel Month: Jan 2023

    Room: Deluxe Room

    4.0

    Good Stay

    shailendra d.

    the stay at the exotica grand delhi was overall good but it is not as per the price they are charging. there was no dental kit, and shaving 🪒 kit. rest they had kept electric kettle and accessories for making tea and coffee. the managers at reception desk have good behaviour.. rest things were ok like it is near to metro station patel nagar and also we’ll connected with bus and taxi services

    Travel Month: Nov 2022

    Room: Deluxe Room

    5.0

    Excellent Stay

    prashant s.loyalty-icon

    Experience was good, good quality was fine. No

    Travel Month: Oct 2022

    Room: Deluxe Room

    5.0

    Hygiene and Cleaning

    jaanvi u.loyalty-iconcouple

    For Hygiene and cleaning a big thumbs up Food is Tasty.

    Travel Month: Sep 2022

    Room: Deluxe Room

    5.0

    Average hotel

    gaurav s.couple

    Overall a nice experience and stay. Well connected with all delhi routes

    Travel Month: Aug 2022

    Room: Deluxe Room

    1.0

    Impolite unfriendly and uncourteous staff

    sumeet g.loyalty-iconcouple

    We booked this hotel as usual after checking images but badly disappointed. Its seems like they are running some budget lodge by charging tariff of star hotels. We informed front desk at 5 am to change the bed sheet or provide one bedsheet extra as we felt some dirt/bug on existing linen. But instead of resolving the issue, the receptionist argued regarding the time & behaved rudely by refusing to provide the bedsheet. Even at the time of checkin, no one helped with luggage. Delayed service and poor staff behaviour. Will never recommend this hotel to anyone. It doesn't matter to them even if you write feedback on them. They themselves told to do whatever we can. They will just post a default response under your review that necessary action has been taken and matter is over for them. Very bad experience.

    Travel Month: Jun 2022

    Room: Deluxe Room

    • user photos

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