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You are booking hotel for more than 30 days

Review Of Super Hotel O Raas Near Hira Sweet0123401234

East Delhi, Delhi | 1.7 km drive to Preet Vihar Metro Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    2.3
    Average

    88 Ratings, 51 Reviews

    excellent
    26%
    very good
    1%
    average
    5%
    poor
    15%
    bad
    53%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 1
    • 4
    • 1
    • 2
    • 1
    • 2
    • 1
    • 1

    Rating Categories

    • Location1.2
    • Cleanliness1.4
    • Value For Money1.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guest reviews reveal significant issues with this property, including misleading images and rude staff. Many visitors faced extra charges upon arrival or experienced a lack of basic amenities like hot water and clean bathrooms. Concerns over safety and cleanliness were prevalent. While some appreciated the location and supportive staff, numerous complaints highlighted the outdated facilities and poor management. Overall, there seems to be a consistent sentiment of dissatisfaction regarding hospitality and service.

    Sort by:

    Positive first
    2.0

    Behaviour

    gunja d.family

    Hotel staff behaviour was not good. Manager demand extra 600+ amount. Hence I have Full paid at booking time. I have waited for log time at reception. the hotel name not showing there. Hotel name was arrow hotel showing there. Name not match

    Travel Month: Sep 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    manish r.business

    very bed behaviour all staff and bed management also thay have demanded extra charges, he in not provided water bottle.

    Travel Month: Jun 2025

    Room: Classic

    2.0

    Poor Stay

    farheen c.couple

    The amount mentioned on the app was fraud.. they charged extra amount... the total cost we paid was 1200 .. this was worst experience

    Travel Month: Jun 2025

    Room: Classic

    1.0

    very dis

    patel m.family with 4 kids

    It was a totally fake hotel. None of the photos posted on your site were correct. All the photos are of some other hotel There was a completely dirty atmosphere in that hotel and rats were roaming on the bed.

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    devesh p.solo

    Not a good hotel to stay and the service is very bad and if you book hotel and then do check in then the manager is not going to make you do check in and ask extra amount to pay. So please search any other hotel and don't waste money on this hotel.

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    family with 2 kids

    Mujhe to waha room bhi nahi diya. Staff member bahut bad behaviour kiya. mujhe dusra hotel me rahna pada . please mera refund kara do.

    Travel Month: Apr 2025

    Room: Classic

    1.0

    Terrible Stay

    harsh v.

    Demanding extra money from me I have pay 1000 extra for stay

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Classic

    1.0

    worst experience

    richika k.family

    This was the pathetic place as i booked it and paid the full amount but when i reached the destination it was soo cringe and cheap place. Never go there then i thought the room must be like it is shown in image but it was the worst i mean while i was just entering his register there was soo much of nonsense happening and as i was travelling with my mother and sister i was not sure about our safety so i asked the hotel manager to chnge the room he said hmare pass koi kamra ni h yeh photo jhuthi The manager was the rudest person i saw and he was soo disrespectful towards as he said hmare yha toh family ni aati sirf ladka ladki ghanto k hissab se aate hai.

    Travel Month: Mar 2025

    Room: Classic

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    • user photos
    • user photos
    • user photos
    1.0

    Third class hotal hai bhul ke bhi dobara yaha pe nahi jana chahiye

    ravindra.family

    Ek dam third class hotel hai yaha pe kabhi koi bhi na jaye na to room shahi hai na hi koi byavasta hai

    Travel Month: Jan 2025

    Room: Classic

    1.0

    MakeMyTrip did Fraud

    mohd i.couple

    Feedback on My Stay at OYO Raas O Hotel (17th–21st December) Dear OYO Team, I am writing to express my disappointment regarding my recent stay at OYO Raas O Hotel from 17th to 21st December. Unfortunately, my experience was far below expectations due to several issues: **Basic Amenities Missing**: There was no hot water or shower in the room, which caused significant inconvenience during my stay. *Staff Behaviour**: The staff displayed rude and unprofessional behavior, making the overall experience even more unpleasant. I chose OYO based on its reputation, but this experience has left me deeply dissatisfied. I hope you will take corrective measures to ensure this does not happen to future guests. Kindly look into this matter and address my concerns at the earliest. Regards, Mohd Ibrahim

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    mohd i.couple

    Recent from 17 dec to 21st December i wan in a hotel named "Oyo Raas o hotel" my experience during stay was terrible, room are not same as shown, property was not same as shown in a image, no hot water, no shower, and staff was full of rude behaviour

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    mohd h.

    I didn't stay there. Need a refund asap

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Family trips i

    mohd a.loyalty-iconfamily

    Experience is good staff is very supportive location is very good everything is near but room is very dirty

    Travel Month: Oct 2024

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    varun c.

    Very bad hotel

    Travel Month: Oct 2024

    Room: Classic

    5.0

    Excellent check - in experience , perfect location and cleanliness,

    loyalty-iconfamily

    Excellent check - in experience , perfect location and cleanliness, the stay was very comfortable, hotel manger and staff was very good behaviour, room is a very nice , i am satisfied in this hotel in stay . They are requested to all friends come in this hotel , overall 5 💥💥💥💥💥

    Travel Month: Oct 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    prem s.solo

    No one picked up my call, i did not find the hotel address. I am not stay in the hotel, a also cancel-led option is not working, so my money is waist. Next time i never booked my hhotel through mmt.

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Worst experience.

    sagar s.business

    Worst experience ever. The room was terrible. It a doest match the pics shown in make my trip. Terrible room service. If i have rate i will rate 0 out of 5. The rook was stinky. Bathroom was also not good.

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Terrible Stay

    shweta s.family

    Worst experience situated in dirty location, dirty washroom, geyser not working, no furniture, dirty room, torn and untidy bedsheet, no menu in the room or phone

    Travel Month: Aug 2024

    Room: Classic

    5.0

    Affordable and calm place

    sagar m.family

    This is the best, affordable and calm place to stay. I enjoyed staying here, the staff is helpful and food was delicious. I'll visit again.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Comfortable

    amar k.family

    The rooms are huge, comfortable, and have lovely beds and sofas. There is a lot of towels and enough amenities in the bathroom.

    Travel Month: Jul 2024

    Room: Classic

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