The property has a prime location near New Delhi railway station, making it convenient for travelers. Many guests appreciated the friendly and cooperative staff, while some noted the affordable pricing as a plus. However, there's a recurring theme of cleanliness issues, with complaints about dirty linens, unwashed bathrooms, and small, shabby rooms. Service has been described as poor, with several guests reporting noisy environments and inadequate facilities. Overall, experiences vary widely, reflecting significant room for improvement.