I will list down the problems so that no other visitor coming to Goa faces the same terrible fate like me
1. The resort is well designed and is if anyone has taste for no service, no signal, staying inside nature's nest. you would definitely like the place but ....
2. The entire area is covered with grasses and various insects and probably there can be habitat also.
3. lighting around the venue is very low
4. very poor housekeeping and service. first of all there is no telephone in the room. to access restaurant or room service you have to call from your own mobile & the housekeeping person have their phone switched off. If you are lucky to get them they will come after 10-15 mins. And yet more lucky if they can serve your request.
5. room is made of wood - it smells of kerosene, the water seeps from ground to room and also from walls and floor become wet. Termites are there in the wood and also the balcony area of the room is not at all maintained.
6. If you are travelling with old person, there are 100 steps to reach your room located downhill and same steps upwards
7. There is limited ..very very limited options in buffet breakfast and if you order food in dinner time after night ..as mentioned the property is very dark, no navigation, your zomato or Swiggy rider may not even be able to locate you.
8. Swimming pool water is very dirty..do not enter. I had scratches
9. during rain place . I fell on the side walk due to slippery rain and as mentioned fear is always there
10. Bathroom is very dirty, they provide unhygienic towels, no proper toiletries and very very hot water
Stone Water Eco Resort has replied on Thu Oct 16 17:07:43 IST 2025
Dear Guest,
Thank you for sharing your detailed feedback about your stay with us. We apologize for the numerous issues you faced, and we're shocked by the extent of the problems you encountered.
We'll thoroughly investigate and address the concerns you've raised, including:
- Improving housekeeping and service, including phone accessibility
- Enhancing lighting and navigation around the resort
- Addressing room maintenance issues, such as water seepage and termite problems
- Reviewing and expanding food options, including buffet breakfast
- Ensuring swimming pool cleanliness and safety
- Upgrading bathroom amenities and hygiene
We regret that your experience was so disappointing and appreciate your honesty. Your feedback will help us improve and provide better experiences for future guests.
Best regards,
Pranav Sharma
Revenue Manager