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Review Of Stayotel0123401234

Dum Dum, Kolkata | 3.4 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    924 Ratings, 405 Reviews

    excellent
    38%
    very good
    38%
    average
    13%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 3
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness4.1
    • Room4.2
    • Food3.6
    • Hospitality4.1
    • Value For Money3.8

    Sort by:

    Positive first
    4.0

    Good Stay

    subodh k.couple

    good location and clean rooms good staffs service are also well I am satisfied. dental kit not provided by hotel.

    Travel Month: Oct 2025

    Room: Deluxe Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    primitiva p.family

    A very good hotel near the airport.Had a very comfortable stay at the property.The staff were very helpful.I would book the same hotel in future..

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    rahul d.solo

    I love to use make my trip app. And Stayotel is best by location, services, hospitality. I must say who is looking for hotel in Kolkata near Airport then it’s amazing.

    Travel Month: Sep 2025

    Room: Deluxe Room

    3.0

    Average Stay

    salim r.solo

    Location not good hot water not come in room

    Travel Month: Sep 2025

    Room: Deluxe Room

    Stayotel has replied on Sat Oct 25 16:34:11 IST 2025

    Dear Mr. Rana, Greetings from Stayotel Kolkata!!! We thank you for patronizing our hotel, however we are sad to know that your stay with us was not as per your expectation. We are located at close proximity from the airport and the road is very much accessible, as for the hot water , if we had known for this issue during your stay we could have solved the issue . However we would still be looking forward to opportunity to serve you again and can assure that you would have a comfortable stay.

    4.0

    Good Stay

    soumya k.solo

    Ok

    Travel Month: Aug 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    tarun t.solo

    Reception person at the night of 18th August was very rude. He charged extra 500 without giving receipt

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room

    Stayotel has replied on Thu Aug 28 12:40:51 IST 2025

    Dear Mr. Tiwari, Greetings from Stayotel Kolkata!!! We thank you for patronizing us, however we are saddened to know that your stay with us was not very pleasant. Reference to the incident that you have mentioned please note that your booking was on single occupancy from 16th August till 19th August (3 nights) hence any additional person staying will be charged extra as per the hotel policy which was also informed to you by the reception staff. As regarding the receipt and bill against it please provide us with your mail id so that the same can be mailed. Amidst all the confusion and miscommunication that had occurred we would like to host you again and make your stay memorable.

    1.0

    Terrible Stay

    chahat c.

    Room was too smelly towels were dirty

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    abhishek d.

    The property maintains very bad hygiene and cleanliness. The bathrooms are not clean and hygiene is very bad. Rooms and linens were found unhealthy

    Travel Month: Jul 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    monidip s.

    I am writing to express my disappointment regarding a fine I received during my recent stay at your hotelfor a small which resulted from I want to emphasize that this was a natural, accidental occurrence and not something I could have fully prevented. The stain was minor and not caused by any misuse or negligence. I believe it could have been easily removed through standard cleaning procedures, as most hotels are equipped to handle such situations without charging guests. As a paying customer, I expected understanding and discretion—especially when it comes to sensitive health-related matters like menstruation. Instead, I feel I’ve been unfairly penalized for something that is both natural and common. I kindly request that you reconsider this charge and issue a refund for I truly hope your policies can be reviewed to treat such situations with more empathy and fairness in the future.

    Travel Month: Jul 2025

    Room: Deluxe Room

    2.0

    Location

    sagar g.business

    Location was very cheap and food was also not good. Bathroom wasn't cleaned properly and it took time for check in also

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    sudeep k.family with 2 kids

    Location is very good and easily traceable from Airport or Railway station, room facilities also good, all staff behaviour also good, and timely responds, only thing is that washroom tobe some specious its very short low space. other every thing is excellent Location is very good and easily traceable from Airport or Railway station, room facilities also good, all staff behaviour also good, and timely responds, only thing is that washroom tobe some specious its very short low space. other every thing is excellent.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Stayotel has replied on Sat Jul 12 19:19:11 IST 2025

    Dear Mr. Patra, Greetings from Stayotel, Kolkata, Airport!!! We thank you for patronizing our hotel and the time taken to review your stay. We are glad to know that your stay with us was pleasant and that we could meet your expectation. On your next stay we would try to provide you rooms with a bigger washroom space. We would be looking forward to welcome you on your next visit to our hotel.

    4.0

    Cool, Nice Stay and food, Good experience during stay.

    vikas g.business

    Stay was good, Location wise ease to find, having good amenity, Food and services were good. Provided the support to book the taxi in early morning hours.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Stayotel has replied on Wed Jul 16 13:45:06 IST 2025

    Dear Mr. Garge, Greetings from Stayotel, Kolkata Airport!!! We thank you for patronizing our hotel and the time taken to review your stay. We are overwhelmed to know that your stay with us could meet your expectations , such words of appreciation is sure to enhance the spirit of our team to work better. We would be looking for the opportunity to serve you soon.

    3.0

    Average Stay

    makemytrip c.family with 2 kids

    We stay here with family on 4th June 2025 for taking afternoon flight. Property location is easily accessible with Google Map and very near to the Airport. Bathroom was very congested food was average in breakfast buffet with very few items. Staff were polite. For a short stay like half day and for catching a flight I recommend this hotel otherwise various excellent options available in Kolkata at this price. overall rating 3.5 out of 5

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    smruti p.business

    this is the best hotel I have been staying, people know this hotel can be more beautiful than other hotels

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Average Stay

    Food and choice is limited. Housekeeping not upto mark. Location is poor.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    archit s.

    Good

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Roo

    vivek s.couple

    The hotel's bed edges are very sharp i got hurt twice and I got scratches as well. my leg below the knee was bleeding till the entire stay. Rest everything was fine.

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Average Stay

    anupam m.

    Rooms was very ordinary and washroom is old even no proper service facility and response of staff. As per their terrif a lot of other options ( big hotel chain even autonomous property.

    Travel Month: Apr 2025

    Room: Deluxe Room

    4.0

    Pleasant and comfortable stay

    mohammad s.family with 2 kids

    Like the property and may recommend it to others if needed. I have a comfortable stay there. Location was good and amenities were useful.

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    viraj s.

    The room was very specious Complimentary breakfast also very well served Overall value for money properly And lastly the airport is very near by

    Travel Month: Apr 2025

    Room: Deluxe Room

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