Hotel Narayani Enclave, Kolkata

4.3solo traveler

Food was great. Staff were helpful and polite. Location is superb. Rooms are quiet small. There was continuous motor noise in room no.102 where I stayed, not sure of the tariff as printed copy of bill was not given. It is better to get a hard copy to claim from the company and also to know the charges details.

Terrible staff and totally disappointed.

1.7solo traveler

The only good thing about this hotel is location. Otherwise regretted every moment of booking this hotel. Staff are very unhelpful and arrogant. I have stayed all over India, but never felt so bad like here or never been treated so bad like here. When I tried to cancel atleast one night stay through makemytrip, they would not even refund. Fair enough I have checked in; my fault for checking in. But not even a single apology for their behaviour. Just for staying 8 hours until finding another hotel I ended up paying 2 nights charges, plus skipped breakfast and ended up paying room service of no use. I would recommend makemytrip that they should take this hotel of their list completely, so no one else suffers like me. All the good reviews, I feel are overrated by someone. PLEASE DONT BOOK THIS HOTEL.

Overall the hotel is not recommended

3.0Family traveler

I do not recommend this hotel to anybody. I have checked in the hotel around 10 pm and showed my booking voucher from MakeMyTrip, but the hotel fellow refused to provide any room as all rooms are sold out though the room was booked three days back through MakeMyTrip and I have also confirmed around 5 pm over phone. I am also surprise how MakeMyTrip also empanelled the hotel.

good to stay

4.7couple traveler

Lift is up to fourth floor. Difficult for people to stay on fifth.

3.8 traveler

A convenient place to stay for anyone who comes to the city on business/sightseeing. Accessible to main markets and business centres, the hotel has functional rooms and prompt service-- on the whole good value for money!