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You are booking hotel for more than 30 days

Review Of Hotel Narayani Enclave0123401234

East Kolkata Township, Kolkata | 2 minutes walk to Acropolis Mall

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.5
    Very Good

    369 Ratings, 189 Reviews

    excellent
    21%
    very good
    37%
    average
    21%
    poor
    9%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 1
    • 4
    • 4
    • 4
    • 4
    • 2
    • 2
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness3.9
    • Room3.8
    • Food3.6
    • Hospitality3.7
    • Value For Money3.2
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    Reviews Summary

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    This property boasts an excellent location just opposite Acropolis Mall, making it convenient for shopping and business, especially for those with visa appointments. Guest feedback highlights decent food options with a varied breakfast, and many appreciated the courteous staff. However, numerous reviews mention issues with small, unclean rooms and poor service, including unresponsive reception staff and room service. While some enjoyed the stay, others noted it may not meet expectations for the price paid.

    Sort by:

    Positive first
    2.0

    Poor Stay

    sachin k.business

    Not worth hotel the Booking price Aminitties,Cleanliness and Service are not good Bad experience Rs 4500+ per day is to cost lly for such type hotel property

    Travel Month: Sep 2025

    Room: Executive Room

    5.0

    excellent loc

    pitabas m.family

    the location is excellent. it is very near to Acropolis mall and also the VFS office. the rooms are clean and have all the basic amenities. I loved it.

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    amlan d.

    Excellent location.. Food taste not upto mark..

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    kaustav d.

    The location of the property was very good , staff behaviour was good,they have their own restaurant which was also but the price is a little high.

    Travel Month: Jul 2025

    Room: Standard Room

    4.0

    Good stay

    meera t.couple

    The hotel boasts a prime location directly across from the Acropolis Mall, making it an ideal choice for shopping lovers, complemented by convenient access to nearby public transportation. The amenities offered at this hotel meet the typical expectations of a budget accommodation. The reception staff at this hotel are commendable. They greet guests with warmth and professionalism, ensuring a smooth check-in process.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Executive Room

    4.0

    for one night recommend

    pritam s.business

    The hotel's location is definitely a strong point—it's conveniently situated near Acropolisand easily accessible by public transport. If you're in town for just one night, it's a decent option, especially if you're prioritizing proximity over luxury. The check-in process was smooth and staff were polite, though not particularly engaging. The room was basic but functional, suitable for a short stay. Cleanliness was not acceptable, though the decor felt a bit dated. Amenities were minimal and not sufficient for more than overnight stop. Noise levels were moderate, so light sleepers may want to bring earplugs. Overall, it's not a place you'd choose for an extended vacation, but for a quick, no-fuss overnight stay in a good location, it does the job. Reasonably priced for what it offers.

    Travel Month: Jun 2025

    Room: Standard Room

    2.0

    Bakwas

    makemytrip c.family with 1 kid

    Had a very bad experience. Bed sheet and duvet cover has blood stains . Receptionist was not friendly. I don’t recommend this property to any one .

    Travel Month: Feb 2025

    Room: Executive Room

    • user photos
    1.0

    Terrible Stay

    bhaskar s.loyalty-icon

    The stuff was good but the room pics shown and room given were world apart.Too expensive according the price.

    Travel Month: Jan 2025

    Room: Executive Room

    4.0

    Excellent location

    palak d.loyalty-iconsolo

    Good location, good bf, but room was small overall. Good for those who have vfs appointment. Across a good mall.

    Travel Month: Oct 2024

    Room: Standard Room

    5.0

    Awesome

    ani d.business

    Hotel is tooo classy and very very clean, tip top, hygenic, staffs are too well behaved. I am totally satisfied

    Travel Month: Oct 2024

    Room: Executive Room

    3.0

    Average Stay

    sahadat a.business

    Room not good. Location good. Delivery poor.

    Travel Month: Sep 2024

    Room: Standard Room

    2.0

    Not a good choice for the price.

    jagadish m.business

    Bathroom was small. The reception staff were unresponsive. The position of the furniture was useless and the request for rearranging them was not accepted.

    Travel Month: Sep 2024

    Room: Standard Room

    5.0

    Good hotel to stey

    raman.solo

    Great room and very good hospitality. Rates of food are on bit higher side. But good hotel to stey. Good

    Travel Month: Sep 2024

    Room: Standard Room

    3.0

    Average

    trinayana s.loyalty-iconsolo

    Location is good and near to vfs center. Food and room service is ok. I think this hotel is overpriced because of its location.

    Travel Month: Jun 2024

    Room: Executive Room

    1.0

    Terrible plan, can't even be called a hotel. Don't use them

    sunil k.couple

    This is not a proper hotel. They have few very small room in a building. Very bad condition of room and bathroom. Very poor service. There was no water in the bathroom in the morning and we were asked to move to another building early in the morning. Worst experience ever. Don't book this hotel at all

    Travel Month: May 2024

    Room: Executive Room

    5.0

    Excellent Stay

    nimish m.

    The room was good. The hotel staff was friendly; dining was excellent. Facility wise, the hotel is a good pick. And cost effective too.

    Travel Month: May 2024

    Room: Standard Room

    Hotel Narayani Enclave has replied on Fri May 17 12:28:30 IST 2024

    Dear Guest, Namaste! we are pleased to know you had a wonderful stay.Thank you for sharing your review with us. It was our pleasure to serve you and we look forward to welcoming you soon again. Best regards,

    2.0

    Bade dukan chhota pakwan

    shahrukh.solo

    Great crying is little wool too too too expensive hotel but service is too too poor bathroom like raiway station bathroom

    Travel Month: Apr 2024

    Room: Standard Room

    Hotel Narayani Enclave has replied on Mon May 13 17:23:01 IST 2024

    Dear Mr. SHAHRUKH KARIM, Namaste! we apologize for the inconvenience caused to you and regret not meeting your expectations. Please be assured that the same shall not be repeated again corrective measures shall be put from our end to ensure that our guests have a seamless experience ahead. Looking forward to welcoming you

    4.0

    Good Stay

    gautam b.loyalty-iconbusiness

    I stayed at the hotel for one night. I chose the hotel because it is very close to the vhf visa processing centre, where i had an appointment the next day. The room was decent. It was clean, and the bathroom was also clean. There was a window ac (with a remote) which worked well. There was a tv with tataplay subscription. Unfortunately, only free channels and a few other channels were available. The hotel had not subscribed to the rest. I ordered room service for dinner (hakka noodles) and it was a decent meal. The breakfast buffet the morning was also decent. Nothing fancy, but good enough for the pricing. There is a big mall right opposite the hotel, so you can do shopping too if you wish! all in all, it was a good stay and i will the hotel to you.

    Travel Month: Apr 2024

    Room: Executive Room

    Hotel Narayani Enclave has replied on Mon May 13 17:26:50 IST 2024

    Dear Guest, Namaste! we are pleased to know you had a wonderful stay. We are glad that you liked the beautiful rooms and tasty food. We thank you for sharing your review with us. It was our pleasure to serve you and we look forward to welcoming you soon again. Best regards, Management - Hotel Narayani Enclave.

    2.0

    Not value for money. Except location, nothing is good.

    meghray.business

    Room service was very poor. Manager and staffs were inoperative. Breakfast & lunch dinner is not up to the mark.

    Travel Month: Apr 2024

    Room: Executive Room

    • user photos
    • user photos
    • user photos

    Hotel Narayani Enclave has replied on Mon May 13 17:28:15 IST 2024

    Dear Guest, Namaste! we apologize for the inconvenience caused to you and regret not meeting your expectations. Please be assured that the same shall not be repeated again corrective measures shall be put from our end to ensure that our guests have a seamless experience ahead. Looking forward to welcoming you soon again.

    3.0

    Just necessitated in the particular area otherwise not up to mark.

    c j.couple

    By gps location. Hotel amenities are not up to mark of rent. And the rent was more by rs 500- than the actual rent tariff of hotel.

    Travel Month: Mar 2024

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    • user photos

    Hotel Narayani Enclave has replied on Mon May 13 17:30:06 IST 2024

    Dear Guest, Namaste! we apologize for the inconvenience caused to you and regret not meeting your expectations. Please be assured that the same shall not be repeated again corrective measures shall be put from our end to ensure that our guests have a seamless experience ahead

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