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You are booking hotel for more than 30 days

Review Of Super Collection O New Town Near OM Sweets Formerly Shiva Inn0123401234

New Town, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    68 Ratings, 33 Reviews

    excellent
    40%
    very good
    19%
    average
    22%
    poor
    6%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 5
    • 4
    • 3
    • 4
    • 5
    • 4
    • 3

    Rating Categories

    • Location4.7
    • Food4.2
    • Value For Money4.7
    • Facilities4.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property offers a peaceful and calm atmosphere with spacious, cozy rooms that are frequently highlighted for their cleanliness. Guests appreciate the convenience of the location and the friendly staff, who are noted for being helpful and accommodating. However, there have been consistent complaints about the inconsistency in cleaning, particularly in washrooms, along with limited amenities like breakfast and water availability. Overall, it's a mixed experience with good potential for relaxation.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shashank s.group

    The A/c wasn’t working properly. Room service wasn’t at point. Asked to change the room but no action was taken. People kept knocking at the door. Was scared if something would happen. One the staff kept knocking on the door and was taking back when said to go way.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Classic

    4.0

    Good Experience

    md a.

    Nice stay and good location, all facilities nearby available , it is one of the best in Newtown

    Travel Month: Jul 2025

    Room: Classic

    5.0

    Excellent Stay

    karmbir y.business

    yes I received an extra discount After I used to make my trip app, when I was a search hotel on this app the same condition was found as per in app yes I received an extra discount After I used to make my trip app, when I was a search hotel on this app the same condition was found as per in app.

    Travel Month: Jul 2025

    Room: Classic

    3.0

    ok

    manish g.solo

    Property was ok but the hotel door used to get closed at 11 which was something new for me. Need to maintain the washrooms

    Travel Month: Feb 2025 (6-Night Stay)

    Room: Classic

    1.0

    Rude behaviour of hotel staff

    sanjeev l.business

    Pathetic, no proper cleaning and disinfectant, cockroaches in the bedrooms worst experience. Rude behaviour of the hotel staff.

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    rohit a.loyalty-icon

    Unclean rooms, no breakfast and no morning coffee. Iron not available

    Travel Month: Jan 2025

    Room: Classic

    4.0

    Good Stay

    md f.

    Good and comfortable bed

    Travel Month: Jan 2025

    Room: Classic

    3.0

    Average Stay

    kumar r.

    Water was not available. Bathroom is too small. No hangers available

    Travel Month: Dec 2024

    Room: Classic

    5.0

    Serene and relaxing

    husnain k.business

    The hotel provided a calm and peaceful atmosphere. The spacious rooms were perfect for unwinding, and the staff was incredibly friendly and helpful.

    Travel Month: Dec 2024

    Room: Classic

    4.0

    Good place to stay

    taveena.solo

    Staff was very helpful. The property location is very easy to find. The stay was pleasant. Cleanliness of the room was also fine.

    Travel Month: Dec 2024

    Room: Classic

    5.0

    Good experience

    samir a.business

    The staff were very helpful and made my trip easy. A quiet and clean place that was perfect for my work trip.

    Travel Month: Dec 2024

    Room: Classic

    4.0

    Good Stay

    taveena l.solo

    Location very easy to reach and convenient. Rooms are clean and cozy. Overall nice stay. Finely spacious for me as a solo traveller.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Classic

    • user photos
    • user photos
    • user photos
    5.0

    Clean bathroom

    laith a.business

    A nice and safe place for someone traveling alone. I loved it. The rooms had a modern style. It felt clean and updated.

    Travel Month: Dec 2024

    Room: Classic

    5.0

    Peaceful hotel, relaxing stay

    sumanth v.business

    The hotel was peaceful, and we had a relaxing stay. It was a much-needed break from our routine.

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Excellent Stay

    ryaan k.business

    Rooms were cozy and clean, and the staff was very helpful and accommodating. A peaceful place ideal for relaxation.

    Travel Month: Nov 2024

    Room: Classic

    2.0

    Poor Stay

    shubham k.loyalty-icon

    They don't even can provide a water bottle for guests

    Travel Month: Nov 2024 (6-Night Stay)

    Room: Classic

    5.0

    Welcoming stay with comfortable rooms

    anirudh r.business

    Stayed here for a few nights. The staff were responsive, and the room was cozy.

    Travel Month: Nov 2024

    Room: Classic

    4.0

    Good

    arnab s.loyalty-iconbusiness

    Property is in a nice location, clean. The stay was very good amenities enough. Everything is good

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Excellent Stay

    adil k.business

    Had a wonderful stay! clean rooms and helpful staff. A quiet, relaxing environment ideal for a restful break.

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Excellent Stay

    aabid h.business

    This hotel was a relaxing and quiet getaway from the busy world. We had a fantastic time and would recommend it to others.

    Travel Month: Nov 2024

    Room: Classic

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