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Review Of Hotel Aura

New Market Area, Kolkata | 730 m drive to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    692 Ratings, 337 Reviews

    excellent
    26%
    very good
    28%
    average
    21%
    poor
    12%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 4
    • 3
    • 3
    • 5
    • 3
    • 1
    • 5
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness3.6
    • Room3.6
    • Food3.3
    • Hospitality3.8
    • Value For Money3.1
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Room condition is poor and dirty
    • Service quality is disappointing, with untrained staff
    • Location is very central and convenient for shopping and tourism
    • Cleanliness is inconsistent; some rooms well-maintained while others are not
    Read more

    Sort by:

    Positive first
    4.0

    Good Stay

    anshuman v.solo

    It was a good experience the room was good and clean service was great

    Travel Month: Oct 2025

    Room: Deluxe Room AC with free WiFi

    4.0

    Good Stay

    shamim i.

    Property is good,location excellent, Facility is ok and food tasty fresh and hygienic staff are well behave helpful.

    Travel Month: Oct 2025

    Room: Studio Room AC with free WiFi

    2.0

    Poor Stay

    ashish k.

    Room condition is very poor and dirty. Service is not good.

    Travel Month: Sep 2025

    Room: Studio Room AC with free WiFi

    1.0

    Terrible Stay

    rishiraj.family

    very disappointed with aura staf service..hotel looks like very bed...and dirty also.... very disappointed with aura staf service..hotel looks like very bed...and dirty also....

    Travel Month: Aug 2025

    Room: Studio Room AC with free WiFi

    2.0

    Poor Stay

    pradipta k.

    Lift doesn't work,Room is not clean,food quality average,wash room average.overally adjusted.

    Travel Month: Aug 2025

    Room: Studio Room AC with free WiFi

    2.0

    Poor Stay

    virdhi s.

    There was no buffet for complementary breakfast. The breakfast provided in room was of poor quality. The price is not as per the facilities. Not recommended in this price. Cleanliness was very good.

    Travel Month: Jun 2025

    Room: Deluxe Room AC with free WiFi

    2.0

    Poor Stay

    virdhi c.

    There was no buffet for complementary breakfast. The breakfast provided in room was of poor quality. The price is not as per the facilities. Not recommended in this price. Cleanliness was very good.

    Travel Month: Jun 2025

    Room: Deluxe Room AC with free WiFi

    5.0

    Excellent Stay

    ashish d.

    The hotel was good.Staff behaviour is good.Location was clean & good.Overall nice stay.

    Travel Month: Jun 2025

    Room: Studio Room AC with free WiFi

    4.0

    Good Stay

    mohamed r.family

    location is very apt, nearby and walkable distance for all tourist and shopping attractions. Service is great and amenities could be improved. especially the bedsheets, towels and cosmetics could be improved and worked upon.

    Travel Month: May 2025

    Room: Studio Room AC with free WiFi

    5.0

    Excellent Stay

    indrajit s.

    Location: Prime Ambiance : good Facilities : good Food : good Staff : courteous The stay was overall good. I would like to thank the staff for their courteous manner and efficient working. Overall will give 4 out of 5

    Travel Month: May 2025

    Room: Studio Room AC with free WiFi

    2.0

    Poor Stay

    souvik h.

    3rd class

    Travel Month: Apr 2025

    Room: Studio Room AC with free WiFi

    5.0

    Awesome Room with excellent service.. stuff behaviour is very good.

    manotosh d.couple

    Awesome Room with excellent service.. stuff behaviour is very good. I'll going to Kolkata for live sport event at Eden Garden.

    Travel Month: Mar 2025

    Room: Studio Room AC with free WiFi

    2.0

    Very pathetic

    nilesh k.business

    No dinning hall available, foods not available according to menu card. Check in time is 1 PM is not good time.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Studio Room AC with free WiFi

    2.0

    Poor Stay

    satyaki g.couple

    worst experience,

    Travel Month: Feb 2025

    Room: Studio Room AC with free WiFi

    5.0

    all are very good, staf r very good hotels location is hart of city all sta

    abhijit m.couple

    Hotel room r good but bed cover and blanket and tawal is too old need to be provided good as per hotel prices

    Travel Month: Feb 2025

    Room: Studio Room AC with free WiFi

    3.0

    Average Stay

    saieesh s.

    Good, clean room. Bathroom was getting choked up a bit. Otherwise friendly staff, no issues

    Travel Month: Jan 2025

    Room: Studio Room

    2.0

    Staff and food service is bad

    anil y.business

    Room was better..like the look and feel is very nice. But the staff service is very bad. No one is taken proper responsibility during the shift exchange. I had faced the issue with Laundry service also.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: DELUXE ROOM

    1.0

    Bad exp

    madhaw l.business

    Mm t shows which amenities. I got nothing. So small room. Staff behaviour was so baddi payment rs. 3600 for one night but i got room and service like rs. 1000 room

    Travel Month: Jan 2025

    Room: Studio Room

    3.0

    Average Stay

    simran.

    The bathroom water clogged, didnt like that, the staff was really cooperative and understanding. The food i ordered was good too and the quantity great, the room was a bit smaller and could have been more clean. The furniture wasnt clean

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Studio Room

    1.0

    Terrible Stay

    brijesh.business

    i have been facing very worst experience of my life no breakfast service worst no taste open breakfast facility with no commutation of staff room not cleared old furniture water bottled thy charge whole over very unaccepted experience

    Travel Month: Dec 2024

    Room: Studio Room

    • user photos

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