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Review Of Hotel Orion Crystal0123401234

Elgin, Kolkata | 3 km drive to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    199 Ratings, 60 Reviews

    excellent
    35%
    very good
    35%
    average
    21%
    poor
    4%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 4
    • 5
    • 3
    • 5
    • 4
    • 4
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness4.0
    • Food3.5
    • Value For Money3.8
    • Facilities4.1
    • Child Friendliness3.8
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    Review Summary

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    Guests appreciate the property's prime location near Park Street, making it easy to explore Kolkata's attractions. The rooms are generally clean, spacious, and well-equipped, with friendly and cooperative staff adding to the overall pleasant experience. While the breakfast variety could use improvement, many find the food quality good and enjoy the prompt service.

    Sort by:

    Positive first
    1.0

    Pathetic. Never Visit

    pedagadi s.business

    I invited my Business Head from Bengalore and booked the Hotel for stay, I think this is the biggest mistake I did The receptionist was so rude, so un mannered, such an pathetic behaviour I would specially like to mention I kindly request the management to look upon this situation and take strict action toward him Thanks

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room with Free Wifi

    2.0

    Poor Stay

    biplav k.

    Very arrogant staff, room service and quality was very bad, complimentary breakfast was horrible. Very poor stay. Bedsheet and towel was not clean, room was stinking. No basic amenities were provided by the staff and hotel. Extra money was charged after booking.

    Travel Month: Aug 2025

    Room: Deluxe Room with Free Wifi

    4.0

    Good Stay

    s s.

    4

    Travel Month: Aug 2025

    Room: Deluxe Room with Free Wifi

    1.0

    Service poor

    jitendra k.solo

    Not at good location .. Food is worsen. Dont go with MEP plan... they serve you Rs.50 wala food and wl charge 200 to 40

    Travel Month: Aug 2025

    Room: Super Deluxe Room with Free Wifi

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    nagarajan v.couple

    A good budget hotel in the heart of Kolkata near Park Street close to business establishments... Rooms were good and clean but pest control needs to be done. Breakfast was not that great but ok. Overall a comfortable stay but breakfast needs to improve A good budget hotel in the heart of Kolkata near Park Street close to business establishments... Rooms were good and clean but pest control needs to be done. Breakfast was not that great but ok. Overall a comfortable stay but breakfast needs to improve.

    Travel Month: Aug 2025

    Room: Suite Room With Free Wifi

    5.0

    Hotel review

    amarjeet.solo

    Location is good, room is too good, room service and food are also too good. May visit this place in future.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Suite Room With Free Wifi

    • user photos
    • user photos
    • user photos
    5.0

    Nice Hotel

    shafquat n.couple

    Cooperative and caring.Hotel is at primary location easy to move.Thebreakfast was hygienic and amenities and services were satisfactory

    Travel Month: Jun 2025

    Room: Deluxe Room with Free Wifi

    3.0

    Average Stay

    arunima.

    Everything was good, service, food, behaviour. But it was spoil t by the bed bugs. Be very cautious

    Travel Month: Jun 2025

    Room: Deluxe Room with Free Wifi

    5.0

    Excellent Stay

    somnath c.business

    Great Stay. Great location. 40 mnts travel to airport. easy access to Every major places. comfortable Stay

    Travel Month: Jun 2025

    Room: Super Deluxe Room with Free Wifi

    5.0

    Excellent Stay

    somnath c.business

    Hotel is clean. staffs are cooperative and easy connect with main road. Airport 40 mnts travel Easy location

    Travel Month: Jun 2025

    Room: Super Deluxe Room with Free Wifi

    5.0

    Excellent Stay

    somnath c.business

    Comfortable Stay in Hotel Orion Crystal. Easy access to Theatre Road, Park St. and Park Circus. Staffs are good

    Travel Month: Jun 2025

    Room: Super Deluxe Room with Free Wifi

    5.0

    Excellent Stay

    somnath c.

    5

    Travel Month: Jun 2025

    Room: Super Deluxe Room with Free Wifi

    3.0

    Average Stay

    chayanika d.business

    Everything is good except the worst location & worst reception help. Food is average, worst taxi booking experience hardly taxis got the location accurate

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room with Free Wifi

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    sumit n.family with 2 kids

    Location good. Near to institute of neurosciences Kolkata. Food is also good and courteous staff. price reasonable.

    Travel Month: Jun 2025

    Room: Deluxe Room with Free Wifi

    4.0

    all rounder keeping in mind all the criterion for being a good hotel.

    moumita b.family with 1 kid

    the rooms were clean. the staff were good and cooperative. food service was well average. bathroom was all good. it was all good as per the budget. a budget friendly hotel. the bed sheets were all nice. ac was quite good working and gave us a relief in the hot warm weather of kolkata. there were no safety concerns for sure. must visit hotel in kolkata. However I recommend them to include some more item options to the breakfast for updating themselves. Except that everything else is superb and top notch.

    Travel Month: Jun 2025

    Room: Suite Room With Free Wifi

    3.0

    Overall stay

    rahul p.family

    Overall stay was okay, room was clean, food was okay, staff was good, location was also good in park street area

    Travel Month: May 2025

    Room: Super Deluxe Room with Free Wifi

    4.0

    Good Services Please Go & Stay here

    sourabh k.business

    Good Room Service also Good, All Facility available on time . So Suggest every one to stay this hotel

    Travel Month: Apr 2025

    Room: Deluxe Room with Free Wifi

    3.0

    Not a good experience

    dipika k.solo

    There were cockroaches in the room, window wouldn’t close. Need to work on cleanliness and hygiene.

    Travel Month: Apr 2025

    Room: Deluxe Room with Free Wifi

    5.0

    Excellent Stay

    maddimsetti v.couple

    location ok food exlent,very tasty amenity , services exlent. make my trip select Best hotels, my family very happy,

    Travel Month: Apr 2025

    Room: Deluxe Room with Free Wifi

    5.0

    Excellent Stay

    daniel m.

    Overall i can say it was a reasonably good stay, guys at the front desk are cordial, even house keeping too were courteous!

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room with Free Wifi

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