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You are booking hotel for more than 30 days
New Market Area, Kolkata | 1.6 km drive to Esplanade Metro, Kolkata
59 Ratings, 32 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the good location of the property, making it convenient for exploring nearby attractions. The staff received positive remarks for their helpfulness, and many enjoyed the cleanliness and coziness of the rooms. Overall, it's a decent stay with comfortable beds and efficient air conditioning, although some mentioned that the food options and hygiene could be improved.
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Terrible Stay
may be we are very unfortunate and it's a horrible experience for us , that, at the last moment hotel had been changed, they give us hotel SAMRAT, instead of SONARGAON.,
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Thu Oct 09 17:08:08 IST 2025
We sincerely apologize for the inconvenience caused due to the last-minute change in the hotel. We understand your disappointment and frustration in being accommodated at a different property than originally booked. Your feedback has been shared with the concerned teams to ensure better coordination and communication in the future, preventing such incidents. We value your input and hope to provide a smoother and more seamless experience for your future bookings. Issues have now been resolved.
TV not working, gizer machine not working
property location is good, this hotel food service not available if need to eat anything you have to order or go to market and services avarage
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Thu Oct 09 17:28:44 IST 2025
Thank you for sharing your feedback. We are glad you appreciated the hotel’s location. We sincerely apologize for the inconvenience caused due to the lack of in-house food service and average service experience. Your observations have been shared with the property team to ensure improvements in guest support and clarity on available amenities.
good and comfortable
good location and stay was also comfortable and the staffs are also good parking are also available
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Mon Oct 06 12:15:21 IST 2025
Thank you for your feedback. We’re glad you enjoyed our convenient location, comfortable stay, and appreciated our friendly staff and parking facility. We look forward to hosting you again soon!
Good Stay
The room is good and booking is easy and staff are good also.
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Wed Sep 24 15:21:59 IST 2025
The room is good and booking is easy and staff are good also.
Bad stay plz dont take
Room given was entirely different and in a bad condition than the one shown in photos. When called for help the customer service of mmt didnt attend or resolve issue. Hotel people’s behaviour was very rude and inhumane.
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Wed Sep 24 15:22:21 IST 2025
We sincerely apologize for the experience you faced. Your feedback regarding the room condition, hotel staff behavior, and MakeMyTrip support is noted. We will address these issues with urgency to prevent such occurrences.
Terrible Stay
sep19 2025.. teriable experience in these hotel..hotel was un maintained totally dirty n dusty room was...rooms was like bhoot bangla .. service was very poor..I will give rating these hotel to 0.00
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Wed Sep 24 15:23:59 IST 2025
We sincerely apologize for the terrible experience you faced on September 19, 2025. Your feedback regarding cleanliness, room condition, and poor service is taken very seriously, and we will address these issues immediately.
Terrible stay,nobody posted real photos of the propert
Its a bellow average stay,But i like to share some merits nd demerits of the hotel What i like 1 location is near to the main road 2 Air conditions are working nicely 3 staffs are good but they are unable to communicate bangla or hindi What i don't like 1 The prime thing is the hygiene, The room,washrooms ,corridor everything is too dirty.The smell i felt while entering rooms is extremely bad,even the room boy knows that he entering room with airfreshner, then think about guest. it's intolerant 2 Don't book this hotel by seeing the property photos posted by hotel,its entirely different from that, 3 There is complimentary breakfast,even if you paid also you need to request them for that,and remember its just 2 piece of bread ,egg,and banana, my personal suggestion Book without meals 4 There is early nd late check-in available but its not complimentary as mentioned in booking app,Youdefiantlyy have to pay for that 5 The surrounding of the hotel also too much dirty, 6 the blanket towels all doesn't look like clean 7 The lift is 100 years old,and very dirty Conclusion Its an average stay,hygiene is the main issues ,here am posting some real photos of the property.And request to makemytrip where i booked thid stay,kindly post real photos not ai generated or artificial.
Room: Deluxe Room
FabHotel Sonargaon - Near park street
We sincerely apologize for the below-average experience you had. Your feedback regarding cleanliness, hygiene, misleading photos, breakfast, check-in charges, and overall maintenance is taken very seriously. We will address these concerns with priority and work with MakeMyTrip to ensure accurate property representation. Thank you for sharing detailed observations, as this helps us improve.
Nice experience
The room was clean and staff behaviour also good everything is ok hotel is good for couple nice hotel
Room: Family Room
FabHotel Sonargaon - Near park street has replied on Wed Sep 24 15:24:59 IST 2025
We’re glad you enjoyed your stay! Happy you found the room clean, staff courteous, and the hotel suitable for couples. Thank you for your feedback!
Average Stay
ON MY FIRST DAY WHEN I CHECKED IN THEY DIDN'T EVEN PROVIDED BREAKFAST.... TV REMOTE NOT WORKING SOME LIGHTS AND BATHROOM VENTILATION WERE NOT WORKING ONLY ONE WATER BOTTLE PROVIDED FOR TWO PEOPLE'S WORST EXPERIENCE EVER....
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Wed Sep 24 15:25:14 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. Your feedback regarding breakfast, TV, lighting, ventilation, and amenities is noted, and we will take immediate steps to improve these issues.
Poor Stay
No food , No Tv
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Sat Sep 13 17:04:14 IST 2025
We sincerely apologize for the inconvenience caused during your stay. We regret that the absence of food service and TV impacted your experience. Your feedback has been shared with the concerned team to ensure proper amenities and services are available for our guests. Issues highlighted have now been resolved.
Poor Stay
u can't find fab hotel in maps we need to type hotel sonargaon, the bathroom stinks, the smell come to living room even the ac is not able to clear the stinks,the rooms doesn't have tv, kettle, no soap no shampoo, I booked with break fast, they had given 2 egg 2 bread and 2 banana on 1st day at 10 pm night the day before the breakfast and then the next day they said its Sunday we don't provide breakfast,
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Sat Sep 13 17:02:31 IST 2025
We sincerely regret the inconvenience you faced during your stay. Please accept our apologies for the difficulties in locating the property, bathroom odor, missing amenities, and breakfast service. This is not the experience we want our guests to have. Your concerns have been taken very seriously, and corrective actions have already been implemented to improve maintenance, ensure availability of promised amenities, and provide a proper breakfast service. Issues highlighted have now been resolved.
Good Stay
The property was good and clean. The location was mediocre. Staff behaviour wasn't good.
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Fri Sep 12 20:35:36 IST 2025
Thank you for sharing your feedback. We are glad to know you found the property clean and comfortable. However, we are truly sorry to hear that the location did not fully meet your expectations and that you were not satisfied with the staff’s behavior. Please be assured that we take such concerns seriously, and your comments will be shared with the team to ensure improvements in hospitality and guest service. At FabHotels, our aim is to provide a seamless and welcoming experience, and we regret falling short this time. We hope you will give us another opportunity to serve you better in the future.
very satisfied with service
quick service and great amenities. would surely stay here again next time. value for money stay, very satisfied. the property felt safe and well maintained.
Room: Deluxe Room
FabHotel Sonargaon - Near park street
We’re delighted you had a satisfying stay and appreciated our quick service, great amenities, and safe, well-maintained property. Thank you for your kind words—we look forward to welcoming you again soon!
Perfect for business trips and great amenities
AC and geyser worked perfectly throughout. Everything was smooth, right from check-in to check-out. Peaceful environment made it perfect for rest. The staff made the check-in experience seamless. Would surely stay here again next time.
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Thu Sep 18 12:52:27 IST 2025
We’re glad to know you had a seamless experience from check-in to check-out. Happy you enjoyed the peaceful environment, smooth amenities, and attentive staff. We look forward to welcoming you again soon!
Quick service close to everything
Very Convenient for work travel. Wifi speed was decent for work calls. The perfect stay suggested for business travels
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Thu Sep 18 12:52:52 IST 2025
We’re delighted you found our hotel convenient for work travel and that the Wi-Fi supported your calls well. Happy to know we could provide the perfect stay for business trips. We look forward to hosting you again!
Neat and tidy rooms and great amenities.
Nice interiors and good lighting inter the room.Beds were really comfortable and cozy. Got early check-in without much hassle.
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Thu Sep 18 12:53:28 IST 2025
We’re glad you liked the interiors, lighting, and cozy beds. Happy to know your early check-in was smooth. We look forward to welcoming you again soon!
"Perfect for business trips and great amenities.
Lift and other amenities were well maintained. Great for quick overnight visits. Staff were polite and helped us with directions. Would surely stay here again next time. Daily housekeeping was prompt and non-intrusive."
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Thu Sep 18 12:53:39 IST 2025
We’re delighted you had a pleasant stay and appreciated our well-maintained amenities, prompt housekeeping, and helpful staff. Glad to know we could make your visit comfortable. We look forward to welcoming you again soon!
Good Stay
Fell safe and secure during my solo trip. Fell safe and secure during my solo trip. The room was very cozy and quiet, which made for an excellent night's sleep. The mattresses felt like sleeping on a cloud.
Room: Deluxe Room
FabHotel Sonargaon - Near park street
"Thank you for sharing your experience with us! We’re delighted to know you felt safe and secure during your solo trip, as your comfort and peace of mind mean a lot to us. It’s wonderful that you found the room cozy, quiet, and the mattress so comfortable for a restful night’s sleep. We truly appreciate your kind words and look forward to hosting you again soon with FabHotels."
Excellent Stay
Really enjoyed the stay washroom was clean, would stay again. Really enjoyed the stay washroom was clean, would stay again. The staff were incredibly friendly and helpful, and the room was spotless. A truly comfortable stay all around
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Thu Aug 28 15:54:03 IST 2025
Thank you for sharing your wonderful feedback. We’re delighted to know that you had a comfortable stay with us and appreciated the cleanliness, friendly staff, and overall experience. Your kind words mean a lot to our team. We look forward to hosting you again soon!
Excellent Stay
Clean and cozy -- air conditioning worked well, ticks all the boxes. The room was clean and cozy, and the staff were incredibly helpful.
Room: Deluxe Room
FabHotel Sonargaon - Near park street has replied on Tue Aug 26 15:32:05 IST 2025
"Thank you for sharing your experience! We’re glad to hear you found the room clean, cozy, and comfortable, with the air conditioning working well. It’s wonderful that our staff’s helpfulness made your stay even better. We’re delighted that everything ticked the right boxes for you, and we look forward to hosting you again with FabHotels!"
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