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North Delhi, Delhi
789 Ratings, 171 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location, making it easy for guests to navigate the city. Many reviews mention the cleanliness and comfortable rooms, with ample amenities. The staff is often noted for their friendly and helpful demeanor, enhancing the overall experience. While some mentioned the food and service timing could improve, most guests found the stay enjoyable and worth the price, highlighting the cozy vibe and aesthetics of the property.
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good
all good.
Room: Day Use Room for 6 Hours, From 10 AM to 6 PM
can’t getting my refund back
14 September 2025 i book salt stay hotel pitampura and i book room with have option of cancelition till the time i checkin im the hotel. Soo i call hotel they tell me they can’t do anything they don’t me anything if i dont come in the hotel and not checkin in soo i don’t have any option to cancel the booking and ask for refund. And make my trip have no option to cancel the booking if i already paid and choose the hotel and room till the time i cancel the booking if i was not coming soo i have right to get my refund..
Room: Deluxe Room
Saltstayz Select - Pitampura
Dear Naveen, Thank you for sharing your experience. It sounds frustrating not to receive the support you expected regarding your cancellation and refund. We understand how important clear communication is in such situations. Please consider reaching out to our customer support team directly, as they can assist you further with your concerns. We appreciate your feedback and hope to provide a better experience in the future.
Excellent Stay
Best stay
Room: Superior Room
Terrible Stay
Kafi disturbing tha room mai cigarettes ki smell aari thi aur service bhi kya btye pani hini tha room m pine ka aur 2 bar bola jab ja ke aaya service thik ni hai aur bhar ka shor bhot tha
Room: Day Use Room for 6 Hours, From 10 AM to 6 PM
Saltstayz Select - Pitampura has replied on Wed Sep 10 14:12:09 IST 2025
Dear Ankit, Thank you for sharing your feedback. We sincerely apologize for the disturbances you experienced during your stay, including the issue with the cigarette smell and the service shortcomings. Your experience is important to us, and we appreciate you bringing this to our attention. We hope to improve our services and provide a better experience in the future.
Terrible Stay
1
Room: Deluxe Room
Poor Stay
Room was full of moisture and floor was wet though it was not like that at previous times. so overall bad experience
Room: Day Use Room for 6 Hours, From 10 AM to 6 PM
Saltstayz Select - Pitampura has replied on Sat Sep 06 13:42:39 IST 2025
Dear Upender, Thank you for sharing your feedback. We're truly sorry to hear about your experience with the moisture in the room and the wet floor. This is not the standard we aim to uphold, and your comments will help us make necessary improvements. We hope to have the opportunity to better serve you in the future.
Terrible Stay
Very uncomfortable ,so restlesss ,room is dirty and so much noise in gallery so overall very bad experience and i never recommend this to anyone
Room: Superior Room
Saltstayz Select - Pitampura has replied on Wed Sep 03 10:47:08 IST 2025
Dear Karishma, Thank you for sharing your experience. I’m sorry to hear that your stay did not meet your expectations. Cleanliness and comfort are very important to us, and your feedback is invaluable. We will address these concerns to ensure improvements. Your input helps us strive for better experiences in the future.
ok room .. fleecing for foo
room is ok.. food is overpriced.. chilli chicken gravy with 6 pcs cost 450 rps .. too much ..they don't allow outside food .. so in a way fleecing
Room: Superior Room
Saltstayz Select - Pitampura has replied on Sat Aug 23 14:31:05 IST 2025
Dear Soumen, Thank you for sharing your feedback. We're sorry to hear that you felt the food pricing did not meet your expectations. We appreciate your comments and will take them into consideration as we continually strive to improve our services at Saltstayz Hospitality Private Limited. Your insights are valuable to us.
Average Stay
I'll give 3 stars for the property. All the staff are nice. However, we faced an issue where the room AC's remote wasn't working, and the food quality wasn't good. The food was too salty. We ordered another dish because anyone can make mistakes, but they made the same mistake again - the food was salty again.
Room: Day Use Room for 6 Hours, From 10 AM to 6 PM
Saltstayz Select - Pitampura has replied on Wed Aug 20 18:57:05 IST 2025
Dear Prince, Thank you for taking the time to share your experience. It's great to know that you found our staff nice. We sincerely apologize for the issues you faced with the AC remote and the food quality. Your feedback is important to us, and we will ensure that these matters are addressed to enhance future stays. We hope to have the opportunity to provide you with a better experience next time.
Average Stay
The infrastructure is good because the premises is newly built so that goes without a doubt. But too much hassle in check-in procedure. A separate id verification, a register for personal details. Also, basic amenities like mineral water has to be asked for in room. Forget about dental kit and slippers which is all there but not placed in room. I dont understand that why the basic amenities are to be asked for.
Room: Deluxe Room
Saltstayz Select - Pitampura has replied on Tue Aug 19 18:03:03 IST 2025
Dear Deepanshu, Thank you for sharing your feedback. We appreciate your positive comments about our newly built infrastructure. We understand your concerns regarding the check-in procedure and the availability of basic amenities. Your insights are valuable, and we will work on improving the experience for our guests. Please know that your feedback helps us enhance our services.
BAD HOSPITALITY
Had issues the moment I stepped in, 1:00 pm was the check-in but I was given the room after 2:00 pm, the staff was totally u welcoming and cold, not even a good afternoon or any sort of greeting. I had a 3 hour complimentary late checkout, however the staff failed to acknowledge and asked me to pay extra, later it was resolved but they gave me only 2 hrs and not 3, this was the primary reason for me to book this place as I had planned my next stop accordingly. I ordered Tea in the morning, it was the worst ever chai I ever had, guess it messed up my stomach and now I’m unwell.. truly an experience I want to forget, clearly not recommended. Also quite a few things were missing as per the item list provided online, eg toiletries, no toothpaste and brush.. towels were not that clean.. the list goes on..
Room: Superior Room
Saltstayz Select - Pitampura has replied on Sun Aug 17 20:42:38 IST 2025
Dear Justin, Thank you for sharing your feedback. We're genuinely sorry to hear about your experience during your stay with us at Saltstayz. It’s concerning to learn about the delays during check-in and the staff's lack of warmth; this is certainly not the standard we aim to provide. We apologize for the misunderstanding regarding your late checkout and for not meeting your expectations with the tea and room cleanliness. We appreciate you bringing these issues to our attention, as they help us improve our services. Your insights regarding the missing items are also valuable, and we will address this with our team. Thank you for your feedback, and we hope to have the opportunity to make improvements in the future.
change in staff is must
hotel is good, but people managing it is pathetic, no bell boy , no room cleaning service , no room service , extra bed was broken in condition hotel is good, but people managing it is pathetic, no bell boy , no room cleaning service , no room service , extra bed was broken in condition
Room: Family Room|Deluxe Room
Saltstayz Select - Pitampura has replied on Tue Aug 12 10:51:14 IST 2025
Dear Ekta, Thank you for sharing your feedback. We're glad to hear you enjoyed the hotel itself, but we're truly sorry to learn about the issues you faced with our service and the condition of the extra bed. Your insights regarding staff management and service are invaluable to us. We will make sure to address these concerns to improve the experience for our guests in the future.
Excellent Stay
Property and Food is very good nd clean
Room: Day Use Room for 6 Hours, From 10 AM to 6 PM
Saltstayz Select - Pitampura has replied on Tue Aug 12 02:22:43 IST 2025
Dear Ankit, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay and enjoyed the property and food. Your satisfaction means a lot to us!
Excellent Stay
The location of the hotel is very good. Food is also delicious and courteous staff members especially Mr Manish Team Leader The location of the hotel is very good. Food is also delicious and courteous staff members especially Mr Manish Team Leader.
Room: Deluxe Room
Saltstayz Select - Pitampura has replied on Wed Aug 13 10:50:33 IST 2025
Dear Amit, Thank you for sharing your wonderful experience! It's great to hear you enjoyed the location and delicious food. We're glad that Mr. Manish and the team made such a positive impression. We appreciate your kind words and hope to welcome you back to Saltstayz soon!
Terrible Stay
Horrible experience. No phone signal, noisy room, untidy. Bad smell
Room: Superior Room
Saltstayz Select - Pitampura has replied on Fri Aug 15 13:46:55 IST 2025
Dear Nazareth, Thank you for sharing your experience with us. We're truly sorry to hear that your stay did not meet your expectations due to the issues with phone signal, noise, cleanliness, and odor. Your feedback is important, and we will address these concerns to improve our services.
Poor Stay
ac was not work all night . one staff member come after complaint. ac start again but again cooling stop. too much smell in basement restaurant .
Room: Deluxe Room
Saltstayz Select - Pitampura has replied on Thu Aug 14 15:33:00 IST 2025
Dear Kamal, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with the air conditioning and the unpleasant smell in the restaurant. It's important for us to provide a comfortable environment, and we regret that we fell short during your stay. Your concerns will be addressed with the team to ensure improvements are made. Thank you for bringing this to our attention.
Excellent Stay
Comfortable stay
Room: Superior Room
Good Stay
I had a wonderful experience staying at this hotel. The rooms were spotless, well-maintained, and exactly as shown in the pictures—modern interiors, comfortable beds, and a peaceful ambiance that made my stay relaxing. The staff was polite, responsive, and always ready to help with anything I needed. Location-wise, it’s perfect—close to major spots in Pitampura, metro connectivity is great, and there are plenty of restaurants and cafes nearby. The check-in process was smooth, and the hotel maintained good hygiene standards throughout.
Room: Day Use Room for 6 Hours (08 AM to 6 PM)
Saltstayz Select - Pitampura has replied on Mon Aug 04 11:57:13 IST 2025
Dear Vishal, Thank you for sharing such a positive review! We're thrilled to hear that you had a wonderful experience with us at Saltstayz Hospitality Private Limited. It's great to know that you found the rooms spotless and enjoyed the modern interiors and peaceful ambiance. We're also glad our staff could assist you and that you appreciated the convenient location. Your feedback is truly valued, and we look forward to welcoming you back in the future!
very
very nice stay excellent staff friendly vibevery nice stay excellent staff friendly vibevery nice stay excellent staff friendly vibe
Room: Deluxe Room
Saltstayz Select - Pitampura has replied on Sat Aug 02 15:51:28 IST 2025
Dear Bharat, Thank you for your wonderful feedback! We're so glad to hear you enjoyed your stay and found our staff to be friendly. Your positive experience means a lot to us. We look forward to welcoming you back to Saltstayz Hospitality Private Limited!
Waste of money and
Worst experience. High price and Check-in was delayed by 30 minutes and the room floor was still wet. The bathroom had a foul smell. Breakfast didn’t start on time despite the 8 AM schedule.
Room: Deluxe Room
Saltstayz Select - Pitampura has replied on Thu Jul 31 15:41:23 IST 2025
Dear T Srikar, Thank you for sharing your feedback. We're truly sorry to hear about your experience, particularly with the check-in delay, room conditions, and breakfast timing. Your concerns are important to us, and we will address these issues with our team to ensure improvements are made. We appreciate you bringing this to our attention.
Chanakyapuri
Connaught Place
New Friends Colony
Okhla Industrial Area
Jhandewalan
Aerocity
Sahibabad
Karnki
Bissar Akbarpur
Vaishali
Sohna
Manesar
Surajkund
Sector 29
Udyog Vihar
Manesar
Mahipalpur
Mahipalpur
Karol bagh
Paharganj
North Delhi
East Of Kailash
East Delhi
Paharganj
Mahipalpur
Karol bagh
Said-Ul-Ajaib
East Delhi
Greater Kailash
Jasola
Hauz Khas
Begumpur
Kapashera
Naraina
Block D
East Delhi
