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You are booking hotel for more than 30 days

Review Of Treebo Mona Grand0123401234

East Delhi, Delhi | 1.9 km drive to Preet Vihar Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    182 Ratings, 85 Reviews

    excellent
    30%
    very good
    32%
    average
    17%
    poor
    10%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 2
    • 4
    • 1
    • 2
    • 2
    • 3
    • 4

    Rating Categories

    • Location3.8
    • Food3.4
    • Value For Money3.4
    • Facilities3.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property boasts a central location with clean rooms and a cooperative staff. Many guests appreciated the spaciousness and helpfulness of the personnel, along with decent food offerings. However, there are notable concerns with maintenance, as several reviews pointed out issues like broken locks, malfunctioning AC, and unclean amenities. The breakfast variety could also use improvement. Despite these drawbacks, the appealing location near the metro and marketplace stands out.

    Sort by:

    Positive first
    4.0

    Good Stay

    tushar k.

    The rooms were clean. The service was good. A satisfactory experience.

    Travel Month: Sep 2025

    Room: Standard Room

    3.0

    Average Stay

    srinibas o.couple

    Room was clean and good but the AC wasn't working properly. All door locks and washroom lock also broken.

    Travel Month: Apr 2025

    Room: Standard Room

    Treebo Mona Grand has replied on Thu Apr 17 16:49:35 IST 2025

    Dear Srinibas Ojha, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    abhay r.

    Nice place to stay. Rooms are clean. Fooding can be improved

    Travel Month: Mar 2025

    Room: Standard Room

    Treebo Mona Grand has replied on Fri Mar 28 14:52:38 IST 2025

    Dear Guest, Thank you for choosing us and taking the time to share your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hotels

    3.0

    Bad Break fast and no kettle

    charan m.business

    Break fast would have better ! It’s bad, no kettle to sip a tea or coffee. Dish and Wi-Fi were not there ! Stinking lift ! Food should have been better, it was below average !

    Travel Month: Feb 2025

    Room: Standard Room

    Treebo Mona Grand has replied on Sat Mar 08 20:56:36 IST 2025

    Dear Charan, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

    5.0

    Excellent Stay

    naman.

    My stay at tree boo mona grand, delhi was amazing the staff was super supportive, got the early check in without any hus or fuss the people over there were super fun and helpful

    Travel Month: Feb 2025

    Room: Standard Room

    Treebo Mona Grand has replied on Sat Mar 08 20:56:59 IST 2025

    Dear Naman, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo

    1.0

    service.

    gaurav b.business

    The experience was not good. room service and order delivery also so bad.. amenities also not provided by the staff.. I called the staff 3to4 times for better service but staff ignored my queries... according to me staff service and behavior is 0..need to improve

    Travel Month: Feb 2025

    Room: Standard Room

    Treebo Mona Grand has replied on Sat Mar 08 20:57:30 IST 2025

    Dear Gaurav, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

    3.0

    Average Stay

    shekhar p.

    The firrings of bathroom and foor handle and lock needs replaceneent as very old and does not funtion propwrly. Also food quality not good dal makhani is made but thwre is no makkhan and all items are of a 3 star catagiry hotel but taste quality and presentation is of a zero star hotel

    Travel Month: Jan 2025

    Room: Standard Room

    Treebo Mona Grand has replied on Sat Mar 08 20:57:43 IST 2025

    Dear Guest, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

    5.0

    Nice experience

    shiva p.couple

    Very clean. Good staff. Good experience. Centrally located. Plot phone number to appear in slip. Food was good

    Travel Month: Jan 2025

    Room: Standard Room

    Treebo Mona Grand has replied on Sat Mar 08 20:58:02 IST 2025

    Dear Shiva, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo

    1.0

    Waste of money to live

    bhal c.loyalty-iconbusiness

    Room was very very small and dirty. Door knobs broken and hinges hanging, towel dirty. The bed was just enough to describe room size

    Travel Month: Jan 2025

    Room: Standard Room

    Treebo Mona Grand has replied on Sat Mar 08 20:58:20 IST 2025

    Dear Bhal, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

    1.0

    Terrible Stay

    mohammed a.solo

    totally different, very old and distinguished. I found a small rat 🐀 on the room which made my night very disturbed 😣,..

    Travel Month: Dec 2024

    Room: Standard Room

    Treebo Mona Grand has replied on Sat Mar 08 20:58:40 IST 2025

    Dear Mohammed, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

    2.0

    Poor Stay

    samir k.business

    shivering ऑन the वाल, plaster were broken in the room, at the time of invoicing computer hanged, so invoice didn't provided.

    Travel Month: Nov 2024

    Room: Standard Room

    Treebo Mona Grand has replied on Fri Dec 13 14:53:56 IST 2024

    Dear Samir, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    4.0

    Pleasent stay

    shekhar.business

    Hotel is clean, breakkfast quality can improved. Hotel needs to pay attention on electrical fitting such as exhuast fans and ac servicing on reguak basis. Points for night lamp to be installed in evsry room

    Travel Month: Nov 2024

    Room: Standard Room

    Treebo Mona Grand has replied on Fri Dec 13 14:53:24 IST 2024

    Dear Guest, Thank you for choosing us and taking the time to share your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hotels

    1.0

    Terrible Stay

    nirbhay k.group

    Horrible Experience – Stay Away! I had a terrible experience at this hotel. From the moment I entered the room, it was clear the management does not prioritize maintenance or guest comfort. The bathroom was a disaster: the knob on the door was broken, the exhaust fan didn’t work, and to top it off, the shower wasn’t functioning at all. When I requested basic essentials like towels, the staff didn’t provide them. Despite multiple complaints, nothing was fixed during my stay. This place is far from hospitable and definitely not worth the money. Do yourself a favor and book elsewhere!

    Travel Month: Nov 2024

    Room: Standard Room

    4.0

    Good

    sunil t.solo

    Budget and pleasant stay, good food. Value for money. Co operative and well trained staff with good behavior

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Standard Room

    4.0

    Great stay at hotel

    business

    it was a satisfying stay break fast was good enough and had variety of food items cleaner rooms and lobby

    Travel Month: Sep 2024

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    2.0

    Service not good

    somveer s.loyalty-iconbusiness

    Phone not working. Every time if we need than we need to go reception from 4th floor. Water leaking from ac. Rat in the room. Daily cleaning was done by them. No issue.

    Travel Month: Sep 2024

    Room: Standard Room

    1.0

    Terrible Stay

    ketankumar a.solo

    2 rats inside the allocated room. I informed the hotel to give another room and he refused to do so. I spend whole night in awkward fear situation and not completed well deep sleep in this hotel. Worst experience

    Travel Month: Sep 2024

    Room: Standard Room

    4.0

    Good Stay

    shekhar.solo

    Good location near by market place and mall rooms are clean but the house keeping staff should be trained fir hotel culture which needs improvement

    Travel Month: Sep 2024

    Room: Standard Room

    3.0

    So so experience

    abhishek g.solo

    So so experience. No windows in rooms. Restaurant is not within hotel premises. Food is ordinary. Bathroom is spacious. Room is small.

    Travel Month: Sep 2024

    Room: Standard Room

    4.0

    R

    shweta s.loyalty-iconfamily

    Good hotel, neat and clean, on main road, accessible location with good services. Good, food was also good

    Travel Month: Aug 2024

    Room: Standard Room

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