The property scores high on location, being close to the bustling Karol Bagh market and metro station, making it convenient for shopping and travel. There are some positive mentions of the staff, particularly Mr. Amit, who is noted for his helpfulness and friendliness. However, recurring issues include poor cleanliness, outdated facilities, non-functioning amenities, and inadequate toiletries. Several guests voiced their disappointment with the room conditions, stating they didn’t match online expectations.