Review Of BB Palace-A Boutique Hotel

BB Palace-A Boutique Hotel

Dear Guest, Thank you so much for your kind words and recommendation! We’re delighted to hear that you enjoyed your stay at Hotel BB Palace and appreciated our staff, spacious rooms, and overall value. Your feedback truly motivates our team to continue delivering great service at an affordable price. We look forward to welcoming you again on your next visit to Delhi! Warm regards, Team BB Palace

BB Palace-A Boutique Hotel

Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. Issues like non-functional AC, fan, and cleanliness, especially in the washroom and windows, are unacceptable, and we’re taking immediate steps to address them. We also regret that our service did not meet your expectations and will be conducting staff training to improve responsiveness. Thank you for your feedback—it’s valuable in helping us improve. Warm regards, Team BB Palace

BB Palace-A Boutique Hotel

Dear Guest, We’re very sorry to hear about your experience and truly regret the disappointment caused. Professionalism and guest satisfaction are core to our values, and it’s clear we did not uphold them in your case. Your comments about staff behavior, room pricing, and discrepancies in photos are being taken seriously, and we are reviewing all feedback with our team to make necessary improvements. We appreciate you bringing this to our attention and apologize once again for the inconvenience. Warm regards, Team BB Palace

BB Palace-A Boutique Hotel

Dear Guest, We’re truly sorry to hear about your disappointing experience. Cleanliness, hospitality, and guest comfort are our top priorities, and we regret that we did not meet your expectations. Your feedback regarding the rooms, washrooms, lack of dining space, and staff behavior has been shared with the concerned teams for immediate improvement. We value your input and are committed to making things better for future guests. Warm regards, Team BB Palace

BB Palace-A Boutique Hotel

Dear Guest, Thank you for your feedback. We’re sorry to hear that your experience with the breakfast and room comfort did not meet expectations. We sincerely regret the inconvenience caused by the mattress and assure you that we are replacing worn-out items as part of our ongoing upgrades. We also take your feedback about breakfast variety seriously and will work to improve it. We appreciate you bringing this to our attention and hope to serve you better in the future. Warm regards, Team BB Palace

BB Palace-A Boutique Hotel

Dear Guest, Thank you so much for your kind words and recommendation! We're delighted to hear that you had a pleasant stay and appreciated our team’s hospitality and convenient location near Karol Bagh Market. It means a lot to us, and we look forward to welcoming you back to Hotel BB Palace soon. Warm regards, Team BB Palace

BB Palace-A Boutique Hotel

Dear Guest, Thank you for taking the time to share your feedback. We’re glad you liked our location and found our staff helpful. Your comments about the room needing upgrades—especially lights and handles—are well noted, and we’ve shared them with our maintenance team for prompt action. We appreciate your honest review and hope to offer you an improved experience on your next visit. Warm regards, Team BB Palace