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Review Of NRS Norling Retreat-500 Mts From Mall Road0123401234

Gandhi Road, Darjeeling | 18 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • couple
    • family
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    3.8
    Very Good

    154 Ratings, 80 Reviews

    excellent
    42%
    very good
    25%
    average
    14%
    poor
    11%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 2
    • 1
    • 2
    • 1
    • 2
    • 5
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness3.9
    • Food3.4
    • Value For Money3.6
    • Facilities3.7
    • Child Friendliness3.7
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    Reviews Summary

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    The property offers exceptional hospitality with polite and helpful staff, ensuring a pleasant stay. Many guests rave about the stunning views of Kanchenjunga from the rooms, especially the premium ones. It's conveniently located within walking distance of popular spots like Mall Road, providing an easy way to explore. The breakfast buffet and food quality have also received mentions, though some found prices a bit high. Keep in mind, there’s no lift, which could be a challenge for elderly guests.

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    Positive first
    3.0

    Bad facility

    madhuoarna d.family with 2 kids

    Room size is small and conjusted. This hotel is not for family I book super deluxe room but they provide very low level room and ground floor room

    Travel Month: Jun 2025

    Room: Super Deluxe Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Thu Jul 03 15:24:42 IST 2025

    Dear Valued Guest, Greetings from NRS Norling Retreat! Thank you very much for bringing your concerns to our attention. We are very sorry to hear about your negative experience during your recent stay. We sincerely apologize that we did not meet your expectations. We have taken immediate steps to address this with our concerned department. Your feedback is important to us. We look forward to having you again at the NRS Norling Retreat!!.

    1.0

    Worst experience till date

    ritika a.group

    It’s the worst experience I had. The staffs are way beyond rude.The rooms are very shady and these people are least concerned about safety of their guests. The bed smells terrible. There is no network in the room, no wifi ;m( it doesn’t work) and the intercom also doesn’t work. It will suggest people staying back at home rather than opting for this hotel

    Travel Month: Jun 2025

    Room: Super Deluxe Room

    2.0

    Poor Stay

    ranjeet k.

    I recently stayed at Hotel Leaf , Siliguri and had a wonderful experience. The staff was extremely courteous and helpful throughout my stay. The rooms were clean, well-maintained, and comfortable. I especially appreciated the quick room service and the variety of options in the breakfast buffet. The location was convenient and peaceful, making it easy to get around. Overall, it was a great value for money. I would definitely recommend this hotel to others and would love to stay here again on my next visit. Thank you for the warm hospitality!

    Travel Month: Apr 2025

    Room: Super Deluxe Room|Premium View Room with Balcony and Bathtub

    5.0

    Excellent Stay

    dipta b.

    Nice stay. Nice facilities. Good location. Walking distance from Mall Road. Walking distance from Keventers and Glenary's too.

    Travel Month: Apr 2025

    Room: Premium Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Mon Jun 23 15:19:52 IST 2025

    Dear Valued Guest, We thank you for choosing NRS Norling Retreat and the generous feedback you have shared with us. . Hope to get you back soon with us as a guest to serve you better in near future. Best wishes !!

    5.0

    Excellent Stay

    amit b.solo

    Great stay! we stay for a night, hotel building is old but rooms are good, staffs are good, location is light far near to the circuit house, this hotel is next to the Villa Everest, direct road to the mall, you can enjoy Kanchenjunga view while walking, if you book view room you can view Kanchenjunga from you bed also. There are no lift in the building for aged people it can be challenging, no idea of food as well took food outside, it is Darjeeling so meaningless to have food inside the room. Good budgeted hotel with Kanchenjunga hotel.

    Travel Month: Dec 2024

    Room: Antique Room

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    NRS Norling Retreat-500 Mts From Mall Road has replied on Mon Jun 23 15:19:43 IST 2025

    Dear Valued Guest, We thank you for choosing NRS Norling Retreat and the generous feedback you have shared with us. . Hope to get you back soon with us as a guest to serve you better in near future. Best wishes !!

    4.0

    Good Stay

    sanjip d.family with 1 kid

    Hotel staffs are very courteous and well behaved, give a room with an excellent view of almost the whole city. Rooms are being cleaned everyday with complementary tea kits and mineral water bottles. The only cons about the stay is that the hotel is not 500MTRS but almost 1.5km from the Mall, so you need to walk this 1.5km daily twice if you want to avoid hotel food which is almost 1.5 times costlier than the same quality food available in the restaurants near Mall. remaining of the things in the hotel are quite good..

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Super Deluxe Room

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    NRS Norling Retreat-500 Mts From Mall Road has replied on Sat Mar 29 12:15:02 IST 2025

    Dear Valued Guest, We thank you for choosing NRS Norling Retreat and the generous feedback you have shared with us. . Hope to get you back soon with us as a guest to serve you better in near future. Best wishes !!

    5.0

    Hidden Gem

    srinjan.family

    Well, if you can see Kanchenjunga from a cosy bed with the best chinese food to cater to you, NRS Norling is your choice. Pros. 1. Great Food at a reasonable rate 2. Rooms with excellent view 3. Nice and Friendly staff 4. In a secluded area Cons. 1. 1.5km away from MAL and Market (well considering you went on a shopping spree like me, and too tired to hike up. Gotta pay the 300rs cabs occasionally)

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Antique Room

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    NRS Norling Retreat-500 Mts From Mall Road has replied on Sat Mar 29 12:15:14 IST 2025

    Dear Valued Guest, We thank you for choosing NRS Norling Retreat and the generous feedback you have shared with us. . Hope to get you back soon with us as a guest to serve you better in near future. Best wishes !!

    2.0

    Poor Stay

    dhiraj y.family with 2 kids

    The photo displayed in my room booking didn't match the reality. Executive room size 195 sq.ft. looked very congested. I stayed in another property of 200 sq. ft. in this trip of mine. It was pure cheating & the room was very stinky. Ultimately I had to pay more prize for a better room as I was trapped at the last time. This was very unfair on your part.

    Travel Month: Feb 2025

    Room: Executive Room

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    NRS Norling Retreat-500 Mts From Mall Road has replied on Sat Mar 29 12:18:21 IST 2025

    Dear Valued Guest, We thank you for choosing NRS Norling Retreat and the feedback you have shared with us. . We apologise as we could not match your expectations. However, we have noted all your points and promise you to improve further. Hope to get you back soon with us as a guest to serve you better in near future. Best wishes !!

    5.0

    Excellent Stay

    ankur.group

    Hotel is at best location and nearest to mall road. Food was good and friendly staff. Clean rooms and best view. I would recommend this hotel for stay is best with good amenities and service.

    Travel Month: Feb 2025

    Room: Super Deluxe Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Sat Mar 29 12:18:39 IST 2025

    Dear Valued Guest, We thank you for choosing NRS Norling Retreat and the generous feedback you have shared with us. . Hope to get you back soon with us as a guest to serve you better in near future. Best wishes !!

    5.0

    Excellent Stay

    harish r.loyalty-icongroup

    Decent room with valuable price. 3

    Travel Month: Jan 2025

    Room: Super Deluxe Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Fri Jan 10 09:45:52 IST 2025

    Thank you for your wonderful feedback! We're thrilled to hear that your family had a great experience and enjoyed your stay. It's also heartwarming to know that our staff made a positive impression. We look forward to welcoming you back to NRS NORLING RETREAT !

    3.0

    Average Stay

    afaque a.family

    Cons- 1. Location is near circuit house so you have to walk on busy road for reaching the chaurasta market for atleast 15 min. 2. Executive room is very small without any hill view. 3 bed is very bad. You will not get comfortable sleep because it jumps. It is in two parts bend in between so 2 persons comes together automatically in sleep. 4 bathroom fittings are very old so mixing hot and cold water is difficult task. Water drainage in bathroom is interlinked with other rooms so noise of continuous water flow will annoy. 5. Dim lights. 6. No carpet in chilling winter in room. Pros 1. Heater without any extra charge. 2. Hot ketley for warming water. 3. Descent breakfast with extra 200-300 for two adults and two children.

    Travel Month: Dec 2024

    Room: Executive Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Mon Jan 06 11:42:54 IST 2025

    Thank you for sharing your feedback. We deeply regret to hear about your experience and are truly sorry for the issues you encountered during your stay.

    5.0

    Memorable weekend with little flaws but accepta

    jeevan j.couple

    I strongly recommend not to book from mm t as they will give last floor of underground. Underground room hv no view and mobile network. But the hotel, room, restuarant is very good. The restuarant's kanchenjunga view is mesmerizing. Staff is well trained and quite humble in nature. The staffs are the star of the show for which i don't feel bad about underground room. They will provide what ever, when ever you ask. They are also available for opening gate at 0400 am for tiger hill tour. Food is great also

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Super Deluxe Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Fri Jan 03 17:40:47 IST 2025

    Thank you for your wonderful feedback! We're thrilled to hear that your family had a great experience and enjoyed your stay. It's also heartwarming to know that our staff made a positive impression. We look forward to welcoming you back to NRS ROYAL PALACE!

    2.0

    Poor Stay

    soumya b.

    Room heater was not good. Plus they are charging rs. 32. 56- rs. 10 more than printed price (printing for 1 litre water bottle was rs 20) for 1 ltrs bailey distilled water. When asked they told carrying cost was that but it is injustice for customer to impose carrying cost rs. 10 / per bottle. 3

    Travel Month: Dec 2024

    Room: Executive Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Thu Jan 02 13:50:01 IST 2025

    Thank you for sharing your feedback. We deeply regret to hear about your experience and are truly sorry for the issues you encountered during your stay.

    4.0

    Good Stay

    ajay l.loyalty-iconfamily

    Very good experience

    Travel Month: Dec 2024

    Room: Executive Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Fri Jan 03 17:41:13 IST 2025

    Thank you for your wonderful feedback! We're thrilled to hear that your family had a great experience and enjoyed your stay. It's also heartwarming to know that our staff made a positive impression. We look forward to welcoming you back to NRS ROYAL PALACE!

    4.0

    Awesome view from premium room

    baivab r.couple

    Experience is awesome only for view of kanchanjungha from hotel, but food are very expensive, mall road are very near walking distance and japanies temple are also in walking distance

    Travel Month: Dec 2024

    Room: Premium Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Sat Dec 28 09:27:12 IST 2024

    Thank you for your wonderful feedback! We're thrilled to hear that your family had a great experience and enjoyed your stay. It's also heartwarming to know that our staff made a positive impression. We look forward to welcoming you back to NRS NORLING RETREAT !

    5.0

    Excellent Stay

    kiran d.

    Hotel is good and food also delicious

    Travel Month: Dec 2024

    Room: Super Deluxe Room

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    NRS Norling Retreat-500 Mts From Mall Road has replied on Tue Dec 24 13:01:05 IST 2024

    Thank you for your wonderful feedback! We're thrilled to hear that your family had a great experience and enjoyed your stay. It's also heartwarming to know that our staff made a positive impression. We look forward to welcoming you back to NRS NORLING RETREAT !

    2.0

    Poor Stay

    bipin c.group

    We were very disappointed with the management. We ordered food and requested a couple of plates, but they did not provide them, nor did they give us the required spoons and forks. Additionally, they were unable to serve us roti. The rooms were also not as shown in the pictures; they were much smaller.

    Travel Month: Dec 2024

    Room: Super Deluxe Room

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    NRS Norling Retreat-500 Mts From Mall Road has replied on Fri Dec 20 15:13:10 IST 2024

    Thank you for sharing your feedback. We deeply regret to hear about your experience and are truly sorry for the issues you encountered during your stay. Cleanliness and service quality are very important to us, and we will certainly address your concerns with our team. Your comments regarding food hygiene are taken seriously, and we appreciate you bringing this to our attention. We hope you consider giving us another opportunity in the future to provide a better experience.

    5.0

    Excellent Stay

    rinkesh.

    Ok

    Travel Month: Dec 2024

    Room: Executive Room

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    NRS Norling Retreat-500 Mts From Mall Road has replied on Thu Dec 19 09:34:26 IST 2024

    Thank you for your wonderful feedback! We're thrilled to hear that your family had a great experience and enjoyed your stay. It's also heartwarming to know that our staff made a positive impression. We look forward to welcoming you back to NRS NORLING RETREAT !

    2.0

    Poor Stay

    rajshri.

    Room was not lit properly. It was all closed no property sun light. It was rather a small room. The washroom didn't have ventilator. Bed was not at all comfortable. It was an okayish hotel. Staff was fine

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Executive Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Wed Dec 11 11:00:25 IST 2024

    Thank you for sharing your feedback. We deeply regret to hear about your experience and are truly sorry for the issues you encountered during your stay.

    5.0

    Room

    nupoor k.loyalty-iconcouple

    Room was good. Hotel stay experience good. Kanchan jungha view from premium room. Location near by mall road

    Travel Month: Dec 2024

    Room: Premium Room

    NRS Norling Retreat-500 Mts From Mall Road has replied on Mon Dec 09 11:50:23 IST 2024

    Thank you for your wonderful feedback! We're thrilled to hear that your family had a great experience and enjoyed your stay. It's also heartwarming to know that our staff made a positive impression. We look forward to welcoming you back to NRS NORLING RETREAT !

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