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You are booking hotel for more than 30 days
Chowrasta Road, Darjeeling | 1.7 km drive to Darjeeling Mall Road
83 Ratings, 32 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts an excellent ambiance and a helpful, friendly staff, making guests feel welcomed. The location is convenient, close to key attractions and easily accessible. Many guests appreciate the clean rooms and delicious food served. While some mention issues with room size and views, the overall vibe and hospitality stand out as major highlights.
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Excellent Stay
I stayed here for 3 days and had a really good experience. The room was clean, cozy, and comfortable. The staff were polite and helpful throughout my stay. Special thanks to Lila, the cleaner, for keeping everything spotless and being so kind. Highly recommend this place for a peaceful stay in Darjeeling. ⭐️⭐️⭐️⭐️⭐️
Room: Standard Room
Excellent Stay
Excellent ambience, staff was very helpfull, and pleasent room service, location was easily accessible.
Room: Standard Room
Averag
Location is good but room is small and water heater is leaking . food is good. In booking king size bed and charge for 3 person but provided bed for only two
Room: Standard Room
The Soma Hotel By Avianna Group
Dear Guest, At the outset I would like to extend my apology and regret the inconvenience that you experienced during your stay with us. Your feedback has been shared with my Colleagues to ensure that such instances does not reoccur. We are certainly concerned about your review & would like to request you to share with us your experience specifics which were not up to the mark at our hotel and we would address the same on priority. We look forward to having you back with us soon and your continued patronage. Please do feel free to email us and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Avianna Group Hotel and Resort. Warm regards, Team Avianna..
Average Stay
Staff is not well trained, Wifi and tv is not working so if you want only room then it is ok , only ok
Room: Deluxe room
The Soma Hotel By Avianna Group
Dear Guest, At the outset I would like to extend my apology and regret the inconvenience that you experienced during your stay with us. Your feedback has been shared with my Colleagues to ensure that such instances does not reoccur. We are certainly concerned about your review & would like to request you to share with us your experience specifics which were not up to the mark at our hotel and we would address the same on priority. We look forward to having you back with us soon and your continued patronage. Please do feel free to email us and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Avianna Group Hotel and Resort. Warm regards, Team Avianna..
Good Stay
Good and comfortable stay
Room: Standard Room
The Soma Hotel By Avianna Group
Dear Guest Thank you for taking the time to share your feedback regarding your visit to The Soma by Avianna. I am delighted to hear that you had a memorable stay with us. We are so happy to read of your endearing feedback, we look forward to welcoming you soon with our friendly smiles. When you decide to visit us next, please email us and we will be happy to handle the arrangements personally. Best Regards, The Soma by Avianna
A Good Hotel to Stay with Family and Fri
The property is good. The cleanliness is also fine . Overall it is a good Hotel to Stay ... the Good quality needs to be improved...
Room: Deluxe room
Good Decent Hotel with all basic ameni
Location was good. Near to DHR railway station. DHR taxi stand is walkable distance. Mall is 10 minutes away by walking
Room: Deluxe room
Excellent Stay
We stayed there on 21st & 27th April, 2025. Kusum Home Stay is very close to the Airport jut 2 to 3 minutes drive. Room was clean, space also good, wash room also very hygienic. Food also testy & quality with quantity. Hosts also so nice with guests..they are so supportive. They can arrange taxi also for Airport drop & pick up. They really make your stay comfortable.
Room: Deluxe room
Decent Stay and god food
The location was very close to mg marg and toy train. You can get the cabs by 2min walk from hotel. Food was decent. The amenities are worth the price. Overall its a good hotel stay for family friends and couples
Room: Standard Room
Poor Stay
Apart from the other properties of Aviana this property is not at all good location wise, it is located in one way, we don't get a chance to stop our vehicle for not more than 2 min,Other side is pure residential No privacy at all, Coming to rooms, good but not worth the amount we pay for a 3 star hotel. It's completely unworthy. Food is too costly but not that Great taste and we don't get any other options available.Not at all recommended for a peaceful stay in Darjeeling, You will get best resorts at this price if you go little away from the city hustle.
Room: Deluxe room
The Soma Hotel By Avianna Group
Dear Guest, At the outset I would like to extend my apology and regret the inconvenience that you experienced during your stay with us. Your feedback has been shared with my Colleagues to ensure that such instances does not reoccur. We are certainly concerned about your review & would like to request you to share with us your experience specifics which were not up to the mark at our hotel and we would address the same on priority. We look forward to having you back with us soon and your continued patronage. Please do feel free to email us and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Avianna Group Hotel and Resort. Warm regards, Team Avianna
Poor Stay
Ok
Room: Standard Room
The Soma Hotel By Avianna Group
Dear Guest, At the outset I would like to extend my apology and regret the inconvenience that you experienced during your stay with us. Your feedback has been shared with my Colleagues to ensure that such instances does not reoccur. We are certainly concerned about your review & would like to request you to share with us your experience specifics which were not up to the mark at our hotel and we would address the same on priority. We look forward to having you back with us soon and your continued patronage. Please do feel free to email us and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Avianna Group Hotel and Resort. Warm regards, Team Avianna
Good Stay
The hotel staff was courteous and the rooms were clean and neat. As we had an early morning checkout the manager even packed the breakfast sandwich and a juice to go. Definitely recommend this hotel.
Room: Deluxe room
The Soma Hotel By Avianna Group has replied on Tue Apr 29 16:33:04 IST 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your visit to The Soma by Avianna. I am delighted to hear that you had a memorable stay with us. We are so happy to read of your endearing feedback, we look forward to welcoming you soon with our friendly smiles. Best Regards, The Soma by Avianna
Poor Stay
Service was very bad. We had Kept Dinner plates outside our room it was there in front of our room door till we checked out. No one was supporting they didn't provided any parking even they didn't permitted us to park vehicle in front of the resort. Disgusting behaviour. We ordered dinner at room service and they ask to pay at the time of Dinner only if we want to pay at the time of check out they will charge 18% gst . Also outside food is not allowed.So you will not have any option .
Room: Standard Room
The Soma Hotel By Avianna Group
Dear Guest, At the outset I would like to extend my apology and regret the inconvenience that you experienced during your stay with us. Your feedback has been shared with my Colleagues to ensure that such instances does not reoccur. We are certainly concerned about your review & would like to request you to share with us your experience specifics which were not up to the mark at our hotel and we would address the same on priority. We look forward to having you back with us soon and your continued patronage. Please do feel free to email us and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Avianna Group Hotel and Resort. Warm regards, Team Avianna
Excellent Stay
The location of this hotel is very perfect for city tourists as a Darjeeling railway station, taxi stand, Mall road Chowrasta are at walking distance. The facility of food, and bathroom geysers are available as a necessity for tourists. The staff behaviour is very good and supportive.
Room: Standard Room
The Soma Hotel By Avianna Group has replied on Tue Apr 29 16:32:58 IST 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your visit to The Soma by Avianna. I am delighted to hear that you had a memorable stay with us. We are so happy to read of your endearing feedback, we look forward to welcoming you soon with our friendly smiles. Best Regards, The Soma by Avianna
Greedy Hotel
!! PROVIDE WORST ROOMS IF BOOKED ONLINE !! In my 2 days of stay, on 1st day I booked standard room which was 300 less than Deluxe room. the standard room was so small and packed that easily a person can feel suffocation. I asked to upgrade but they were asking Rs 1200. so for my 2nd day I booked deluxe room because they said views are from deluxe rooms only. now even through there were empty rooms, they gave us a room which has window but no view. just the walls of next hotel. Because they felt that they can easily get more money for the view rooms they don't sell those rooms if you book online. never recommend this hotel to anyone.
Room: Standard Room
The Soma Hotel By Avianna Group
Dear Guest, At the outset I would like to extend my apology and regret the inconvenience that you experienced during your stay with us. Your feedback has been shared with my Colleagues to ensure that such instances does not reoccur. We are certainly concerned about your review & would like to request you to share with us your experience specifics which were not up to the mark at our hotel and we would address the same on priority. We look forward to having you back with us soon and your continued patronage. Please do feel free to email us and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Avianna Group Hotel and Resort. Warm regards, Team Avianna
Good Stay
I found it to make my trip. The buffet is good.n Amenities n service also good.But 1 problem is they dont give room heaters in your room. They add additional charges for our room heaters. I received an underground room (i booked standard room)they dont maintain that its a underground room.It feels so suffocating.
Room: Standard Room
The Soma Hotel By Avianna Group has replied on Tue Apr 29 16:32:54 IST 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your visit to The Soma by Avianna. I am delighted to hear that you had a memorable stay with us. We are so happy to read of your endearing feedback, we look forward to welcoming you soon with our friendly smiles. Best Regards, The Soma by Avianna
Average Stay
Average room, good ambience... Little away for Mall
Room: Standard Room|Deluxe room
The Soma Hotel By Avianna Group has replied on Tue Apr 29 16:32:38 IST 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your visit to The Soma by Avianna. I am delighted to hear that you had a memorable stay with us. We are so happy to read of your endearing feedback, we look forward to welcoming you soon with our friendly smiles. Best Regards, The Soma by Avianna
Nice place to stay in Darj
our stay at Soma hotel was very good. Room was comfortable and the restaurant food was very good. The service was excellent. Especially Mr. Suchan was always prompt in attending to our requirements. only problem we faced were frequent power cuts and the heater was available at extra cost. which we feel should have been provided at all rooms without extra charges or the room rate should have included all this. But otherwise the hotel was a great place to stay and at a very convenient location.
Room: Premium Room
The Soma Hotel By Avianna Group has replied on Tue Apr 29 16:32:26 IST 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your visit to The Soma by Avianna. I am delighted to hear that you had a memorable stay with us. We are so happy to read of your endearing feedback, we look forward to welcoming you soon with our friendly smiles. Best Regards, The Soma by Avianna
Excellent Stay
awesome hotel,nice view.i stayed in deluxe room.nice location.food could be better overall great stay.
Room: Deluxe room
The Soma Hotel By Avianna Group has replied on Tue Apr 29 16:32:17 IST 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your visit to The Soma by Avianna. I am delighted to hear that you had a memorable stay with us. We are so happy to read of your endearing feedback, we look forward to welcoming you soon with our friendly smiles. Best Regards, The Soma by Avianna
excellent
Good stay with nice view,cozy room with front office staffs miss Farana,samiksha with warm hospitality
Room: Deluxe room
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