Writing from experience, This property is not worth it. Services are at their lowest, didn't receive the things mentioned at the time of booking, Rooms with mountain views is a joke, swimming pool wasn't clean.
The biggest of all was they didn't prepare the room for 3 hours even though the rooms were vacant at the time. They prepared the room after the check-in time, but they'll remember to knock on your door exactly at 11 for checkout.
this property is not worth even a penny a day
Neer Ganga Resorts has replied on Sun Apr 13 16:20:22 IST 2025
Dear Guest,,
Thank you for sharing your detailed feedback. We’re truly sorry to hear that your experience with us did not meet your expectations.
We sincerely apologize for the delay in room preparation and any inconvenience caused. This is certainly not the standard we strive to maintain, and we understand how frustrating it must have been. Your comments about the cleanliness of the pool and the amenities not matching the booking details are also taken seriously and will be addressed with our housekeeping and operations teams.
We’re especially disappointed to hear that you did not find value in your stay. Please know that we are constantly working to improve both our services and guest communication, and your feedback plays an important role in that process.
We truly appreciate your input and are committed to making the necessary improvements to provide a better experience for all our guests.
Warm regards,