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Mall Road, Darjeeling | 8 minutes walk to Darjeeling Mall Road
430 Ratings, 232 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Muscatel Springburn boasts an excellent location, just a short walk from Mall Road, making it easy to explore Darjeeling. Guests rave about the friendly and attentive staff, particularly Mr. Aniket and Miss Ishika, who go the extra mile to ensure a pleasant stay. The property is well-maintained with cozy rooms, some offering stunning views of Kanchenjunga. While food options are limited, breakfast receives positive feedback. Overall, the hospitality and cleanliness stand out, making it a great choice for travelers.
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Excellent Stay
3
Room: Standard Double Basement Room
Excellent Stay
Good for Stay and Support Services. Not much for Food but Subway is Right opposite. helpful owner and Staff.
Room: Deluxe Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Thu Sep 18 17:01:24 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
Beautiful building, Peaceful place, good vibes ,near mall road ,great for elderly and children
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Thu Sep 18 17:01:33 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Terrible Stay
One of the worst hotel in Darjeeling They gave us underground rooms a newly painted room ... A group of people was shouting playing music My wife and me got irritated even we decided to check out in midnight but left with no option as night time would be worrying
Room: Standard Double Basement Room
Very Poor Management & Unhygienic Stay – Not Worth the Price
Stayed for 2 nights, 3 days and had a very bad experience. Room was dirty on arrival, lighting was poor, taps not working properly, and no regular housekeeping. Water/tea hampers were never refilled unless asked. Despite providing menus, food was always unavailable with excuses. Not worth the price at all. Already shared
Room: Standard Double Basement Room
Hotel stay
room was spacious Location was good, near to Mall road The only challenge I faced was the hot water, can be improved
Room: Deluxe Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Thu Sep 18 17:01:50 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good one
It was a pleasant stay. Very well behaved staff. The vibe was great. And it’s very close to Mall Road.
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Wed Sep 10 20:04:21 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Good experience
The hotel is good and the staff is also good. Well connectivity with the market or mall road. Hotel staff also arranged the cab facilit The hotel is good and the staff is also good. Well connectivity with the market or mall road. Hotel staff also arranged the cab facility
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Fri Aug 29 19:44:42 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Very Good
Staff and experience was great. Smooth check in and service response was up to the mark. Stayed with family
Room: Deluxe Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Fri Aug 29 19:44:48 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
excellent sta
stay was excellent and loved the hospitality, especially miss ishika and sahil helped us alot ,will visit again
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Fri Aug 29 19:44:54 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Terrible Stay
Room had no wardrobe very less space according to the price. Mostly the rooms were in renovation staff was not interested in cordinarion instead asked to look for another hotel for further stay. Would not recommend to stay here Hotel did not have any can facility had to walk all the way for 1km with luggage. Room provided was different from the one alloted. Staff behaviour was rude. No in hotel food facility.
Room: Standard Double Basement Room
Excellent Stay
*Excellent Stay! 5/5 Stars* I recently stayed at this hotel, and it was fantastic! The room was clean, comfortable, and beautifully decorated. The staff were friendly, helpful, and went above and beyond. The hotel's amenities, such as the fitness center and breakfast buffet, were impressive. The location was perfect, with easy access to local attractions. Overall, I highly recommend this hotel for its excellent service, comfortable rooms, and great location. It was a wonderful stay, and I'll definitely return! *Highlights:* - Clean and comfortable rooms - Friendly and helpful staff - Excellent amenities - Great location *A top-notch hotel experience!*
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Sat Aug 23 17:24:30 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Great stay and cheerful staf
Great stay and hospitality. Very near to the mall road at walking distance. Best for exploring local.
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Sat Aug 23 17:24:42 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
excellent stay in muscatel springburn,loved the hospitality and the front office team is excellent in providing service in time , visit agai
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Sat Aug 23 17:24:48 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
Staff behaviour was awesome and walk distance to mall road ................. Staff behaviour was awesome and walk distance to mall road ..................
Room: Deluxe Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Sat Aug 23 17:24:57 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Nice & Affordable
It was a nice room at a really affordable price. The room was clean and the service was great. It was a nice room at a really affordable price. The room was clean and the service was great.
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Sat Aug 09 17:40:19 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Amazing
the experience was very good. Staffs was very polite. food was also perfc the experience was very good. Staffs was very polite. food was also perfect Sahil ,Linesh and Ishika was very polite and good the experience was very good. Staffs was very polite. food was also perfc the experience was very good. Staffs was very polite. food was also perfect Sahil ,Linesh and Ishika was very polite and good
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Sat Aug 09 17:40:27 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
very good experience ...i really spent quality time .... really great location just 5 min walk to mall ....staff was very well behaved ... amenities provided perfectly ...hope to visit agai very good experience ...i really spent quality time .... really great location just 5 min walk to mall ....staff was very well behaved ... amenities provided perfectly ...hope to visit again
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Sat Aug 09 17:40:34 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
sahil, linesh& ishika behaviour is very good..................... ............... sahil, linesh& ishika behaviour is very good..................... ................
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Sat Aug 09 17:40:47 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
Excellent Stay
it was a great and peaceful stay. I really liked it. all the services are good and the staff is also good in every services
Room: Standard Double Basement Room
Muscatel Springburn - 100 Mts from Mall Road has replied on Sat Aug 09 17:40:54 IST 2025
Dear Guest, Greetings from Muscatel Team! Thank you for your feedback. Your endorsement of our work and effort encourages us , to strive further and continuously improve guest experiences. We look forward to welcoming you back in the future. Yours Gratefully, Muscatel Team.
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