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You are booking hotel for more than 30 days

Review Of SUMITEL VISTA 800 METER FROM MALL ROAD0123401234

Chauk Bazaar, Darjeeling | 6 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

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    • couple
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    3.7
    Very Good

    247 Ratings, 123 Reviews

    excellent
    37%
    very good
    30%
    average
    17%
    poor
    7%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 1
    • 5
    • 3
    • 5
    • 4
    • 3

    Rating Categories

    • Location3.4
    • Cleanliness3.8
    • Food4.1
    • Value For Money3.7
    • Facilities4.1
    • Child Friendliness3.5
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    Reviews Summary

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    This property boasts stunning views of Kanchenjunga and a picturesque rooftop café, perfect for enjoying breathtaking sunsets. Guests rave about the friendly, polite staff who provide excellent service and memorable hospitality. The rooms are spacious and well-maintained, with modern amenities enhancing comfort. Food quality is consistently praised, offering a delightful dining experience. While the property is a bit uphill from the market, the ambiance and overall stay experience make it a wonderful retreat.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ayan r.group

    Location is very good and also the hotel.you can easily watch kanchenjunga view from the hotel room.You can also rent a scooty from just 2 shop away and explore darjeeling.

    Travel Month: Aug 2025

    Room: Premium Room with Kanchenjunga View

    5.0

    Excellent Stay

    kousik g.family with 1 kid

    Good stay, stuff are very co operative and helpful.recomended to stay

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room

    SUMITEL VISTA 800 METER FROM MALL ROAD has replied on Wed Aug 13 14:00:53 IST 2025

    Thank you for choosing Sumi Yashshree Hotels for your stay! We're delighted to hear that you had a good experience and found our staff to be cooperative and helpful. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

    3.0

    Okk good but can be better with experienced employees

    ankan p.couple

    Behaviour is quite good but while checking out they certainly urge to pay the rest bill while we stated that we leave our bags and after coming bag we will take it but they refused

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Executive Room

    SUMITEL VISTA 800 METER FROM MALL ROAD has replied on Wed Aug 13 14:00:55 IST 2025

    Thank you for sharing your experience. We apologize for any inconvenience you may have encountered during your check-out process. Your feedback will be shared with our team to ensure we improve our service. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

    5.0

    good hospitality.must stay hotel when travelling to darjeeling in budget

    deepika d.family with 1 kid

    staffs behaviour was good with good food. room was clean and hygienic. location was also good minutes walk to mall road

    Travel Month: Jul 2025

    Room: Deluxe Room

    SUMITEL VISTA 800 METER FROM MALL ROAD has replied on Wed Aug 13 14:00:49 IST 2025

    Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our friendly staff, good food, and clean, hygienic room during your stay. It's great to know that our convenient location near the mall road added to your overall satisfaction. We appreciate your kind words and hope to welcome you back again soon!

    4.0

    Awesome stay at darjeeling

    madhusmita e.family

    I stayed at hotel for 3 nights.Room was spacious.All the staff members are well behaved.Food was delicious for all the three days.Room was neat and clean.No complaints I stayed at hotel for 3 nights.Room was spacious.All the staff members are well behaved.Food was delicious for all the three days.Room was neat and clean.No complaints.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Executive Room|Family Suite with Kanchenjunga View

    SUMITEL VISTA 800 METER FROM MALL ROAD has replied on Wed Aug 13 14:00:38 IST 2025

    We're thrilled to hear that you had a wonderful 3-night stay with us at the hotel. It's fantastic to know that the room was spacious, the staff members were attentive, and the food was delicious throughout your visit. It's great to know that the room was kept neat and clean to your satisfaction. We appreciate your positive feedback and hope to welcome you back again in the future.

    2.0

    Poor Stay

    akash d.family with 1 kid

    The hotel team was not supportive nature,

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    Terrible Stay

    anjali.

    Their facilities and behavior were not good they provide us room that was not environment friendly it was so hot in that room and suffocating also.we asked for fan they said no.Room's lock was not working properly they broke the lock we had to stand their for 2 hour after that they charges that lock cost by us we said them it was their fault but they forced us to give the lock price then we had to give them 500 rupees.

    Travel Month: Jun 2025

    Room: Executive Room

    4.0

    Good Stay

    parvez s.family with 2 kids

    Property are good Food is very good Location everage Facility good

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    Good Stay

    jaya p.

    Food is good, location is not good, facilities are not adequate. Only view from the hotel is very good.

    Travel Month: Jun 2025

    Room: Premium Room with Kanchenjunga View

    5.0

    Excellent Stay

    raj k.family with 2 kids

    location is nice.food awesome service also awesome room clean.all facility available.i need iron.hotel available me .

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    gokul s.couple

    Very bad experience staff behaviour very bad location, very bad to much height is Hotel mein rukna Mani West Karna Hai

    Travel Month: Apr 2025

    Room: Premium Room with Kanchenjunga View

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    4.0

    Good Stay

    akash.family

    Premium room with kanchenjunga view was value for money but deluxe room is average staff was polite overall a good experience

    Travel Month: Mar 2025

    Room: Premium Family Room with Kanchenjunga View

    SUMITEL VISTA 800 METER FROM MALL ROAD has replied on Thu Apr 03 10:00:27 IST 2025

    Dear Guest, Thank you for choosing Sumitel Vista. We're delighted you enjoyed our premium room with the Kanchenjunga view. We apologize if our deluxe room didn't meet your expectations. Your feedback is appreciated and we'll strive to make improvements. Best Regards, Hotel General Manager, Sumitel Vista, Darjeeling

    4.0

    Amazing Hotel

    neelanjan.family

    The hotel has an excellent service and well spacious modernised room & bathrooms with good amenities. Located on a higher spot it has a direct view to the Mount Kanchenjunga, the restaurant has a premium look with good quality and tasty food. The only issue lies in the limited parking but overall the hotel is amazing with friendly and professional staff.

    Travel Month: Mar 2025

    Room: Standard Room

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    SUMITEL VISTA 800 METER FROM MALL ROAD has replied on Sat Mar 29 16:00:14 IST 2025

    Dear Guest, Thank you for your glowing review. It's delightful to know that you enjoyed our service, rooms, view, and restaurant. I apologize for any inconvenience caused by our parking situation; rest assured, these concerns are being addressed. Best Regards, Hotel General Manager, Sumitel Vista, Darjeeling

    3.0

    Average Stay

    sirshendu d.family

    Property is good although location is little far from mall. But the service of the hotel sumitel vista is not up to the mark. The is lack of coordination among internal departments of the hotel.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Premium Family Room with Kanchenjunga View

    SUMITEL VISTA 800 METER FROM MALL ROAD has replied on Sat Mar 29 16:00:09 IST 2025

    Dear Guest We appreciate your feedback. We apologize for any inconvenient services you experienced. For the lack of coordination, your note helps us realize the scope for improvement. We are focusing to rectify and uplift our services. Best Regards, Hotel General Manager, Sumitel Vista, Darjeeling

    5.0

    Excellent Stay

    nilay b.couple

    stay was very comfortable and great. room and bathroom are neat and clean. staffs are very welcoming. food was great.

    Travel Month: Feb 2025

    Room: Premium Room with Kanchenjunga View

    5.0

    really nice experience

    ali j.family

    Really good service and one of the best hotels I have stayed so far the staff was also really helpful

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Premium Room with Kanchenjunga View

    3.0

    Average Stay

    divya b.

    It was good staying there but quantity of staffs is very low i. E. The service was very low whether at buffet or at room service

    Travel Month: Jan 2025

    Room: Premium Triple

    1.0

    Terrible Stay

    abhirupa g.family

    We checked in but the room. Was horribly poor and shabby and the bed was queen size which was not fit for 3 people. We requested for an extra cot but the hotel said it was a chargeable 1500- per day. We moved to a separate hotel within an hour. Hotel people were not at all helpful and they did not bother at all while we moved out. I have moved with so much luggage and a 6 year old kid which was so difficult for us. It was so annoying and disappointing. I will. Never suggest anyone to book from makemytrip in future. I also told the hotel that they would take 1 day room fare and return the rest but they denied. I request to return my money. Your goodwill may remain intact if u refund my money. Or else i can post in social media about your service. Thanks for understanding.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe Room

    5.0

    Good property for family stay

    jaideep m.family

    Very hospitable hotel with best of mountain views & good amenities! memorable stay & good food quality!

    Travel Month: Dec 2024

    Room: Premium Triple

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    3.0

    Average stay.

    avirup m.couple

    The location is too upwards from mall road. The rooms does not have wardrobes and cupboards for keeping clothes. Requesting to at-least arrange two sofas in deluxe room as well where at least two persons can have lunch/dinner. Food of the hotel is good. Brunch breakfast was pretty average.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe Room

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