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Rooms in an apartment featuring a cafe, living room & Wi-Fi

Review Of Mumbai House Luxury Apartments Santacruz East

Santacruz East, Mumbai | 5 minutes walk to Santacruz Station

    User Rating & Reviews

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    • group
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    3.8
    Very Good

    214 Ratings, 80 Reviews

    excellent
    42%
    very good
    30%
    average
    12%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 5
    • 5
    • 2
    • 2
    • 4
    • 3
    • 3
    • 1

    Rating Categories

    • Cleanliness3.9
    • Value For Money3.9
    • Food3.4
    • Facilities3.7
    • Checkin Experience4.1
    • Information Accuracy4.0
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    Review Summary

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    • Premium luxury amenities include spacious apartments with kitchen facilities, friendly staff, and convenient parking.
    • The property's prime location offers easy access to airports and transport.
    • Guests appreciate the well-maintained cleanliness and homely ambiance.
    • Staff is known for being polite and helpful during stays.
    Read more

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    Positive first
    2.0

    Poor Stay

    anup d.family with 1 kid

    The place is located close to Santacruz station but is on the inroads. While the accomodation itself is fine, the biggest and most concerning issue was the presence of cockroaches. Every room had them in some number but the kitchen and living room we're riddled with them. So much so that even sitting on the sofa outside would cause them to come out. We couldn't even leave bags high up on the table because cockroaches of all sizes would end up on them. So forget about leaving any eatables exposed. I think the reason is poor pest control and since they do not provide room service,The staff are polite and helpful but there isn't much they can do in this regard. We ended up having all our meals outside and avoided ordering food to the room altogether. Very disappointed with the stay here.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    1.0

    Terrible Stay

    ting w.solo

    there was a cockroach running on the bed the pillow case looks dirty

    Travel Month: Oct 2025

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    5.0

    Excellent Stay

    sumeet.group

    The Mumbai luxury house is a meticulously maintained property with helpful staff. Strategically located in a prime area, it offers convenient parking facilities, making it an ideal choice for those seeking comfort and luxury.

    Travel Month: Sep 2025

    Room: Luxury Two Bedroom Apartment With Kitchenette and Living Room

    1.0

    Terrible Stay

    rajesh m.business

    full of bedbugs, not recommended at all

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    5.0

    best stay

    prathamesh p.family

    Best stay I had in the Mumbai

    Travel Month: Sep 2025

    Room: Luxury Two Bedroom Apartment With Kitchenette and Living Room

    4.0

    excellent

    dhruv s.group

    Good stay well behaved good staff

    Travel Month: Jul 2025

    Room: Luxury Two Bedroom Apartment With Kitchenette and Living Room

    3.0

    no luxury to be found

    suvir s.family

    Less said the better. Rather plain and ugly. No luxury can be found at these apartments. Nothing about the building, the lobby, the apartments and the amenities say good let alone Luxury. Terrible soap (no shampoo or conditioner or body cream, who thinks rhese are luxury) and that was it. No hand towels, no foot mats. Not sure when the beds were made or if the sheets get washed after every time the room is occupied. Barely clean kitchen and ugly living space. The reception and the gentleman walking guest to the apartment were kind and professional. Everything else was terrible.

    Travel Month: Jul 2025

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    Mumbai House Luxury Apartments Santacruz East has replied on Fri Jul 18 16:18:12 IST 2025

    Dear Guest, Greetings from Mumbai House Group of Hotels, Resorts and Apartments ! Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and would like to make it right. We're committed to providing an exceptional experience for our guests. On your next visit, we'll ensure that you receive the best service and amenities. We look forward to serving you better and showing you the true standards of our hospitality. Warm regards, Ramesh Solanki Operation Manager

    4.0

    Good Stay

    capt s.

    The room was perfectly neat and clean. The staff were very helpful and polite. The property is in prime locality with easy accessibility to airport and railway station. Well maintained property

    Travel Month: Jun 2025

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    Mumbai House Luxury Apartments Santacruz East has replied on Wed Jul 16 07:53:16 IST 2025

    Dear Guest, Greetings from Mumbai House Group of Hotels, Resorts and Apartments ! Thank you so much for your feedback. We are pleased to hear about your experience at Mumbai House Luxury Apartment at Santacruz East. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience. We look forward to welcoming you back in the near future. Warm regards, Ramesh Solanki

    5.0

    MY RATING- 10/10

    rahul k.family with 4 kids

    That 24 hours stay on that hotel at that location at that price was excellent,all the staffs of that hotel was very active and the best thing was that we can make our food by ourself.

    Travel Month: Jun 2025

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    4.0

    Good Stay

    r v.couple

    awesome apartment....good service....good view...overall Good

    Travel Month: Jun 2025

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    3.0

    Average Stay

    mohit m.family with 2 kids

    facility is ok. one can stay for overnight. location very narrow road

    Travel Month: Jun 2025

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    5.0

    Excellent Stay

    dhaval s.family with 4 kids

    Superb and smooth process , best example of Value for money , will surely book another time .

    Travel Month: May 2025

    Room: Luxury Two Bedroom Apartment With Kitchenette and Living Room

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    5.0

    Wonderful Mumbai experience!

    einstine k.group

    Travelled to Mumbai for the first time and wow am I glad to have stayed here. Couldn't ask for anything better better as this place has everything we required. Definitely staying here the next time I come to Mumbai!

    Travel Month: May 2025

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    1.0

    Terrible Stay

    ankit r.solo

    I booked 1 bhk, but they gave me 2 bhk. Which I did not like. Giving more space doesn’t work for everyone. House hold items were dirty like fridge, cockroaches inside. Bed sheet was washed long back and were just kept it seems. Curtains has stains. Location is so so. Overall bad

    Travel Month: May 2025

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

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    Mumbai House Luxury Apartments Santacruz East has replied on Fri Jul 18 16:15:30 IST 2025

    Dear Guest, Greetings from Mumbai House Group of Hotels, Resorts and Apartments ! Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and would like to make it right. We're committed to providing an exceptional experience for our guests. On your next visit, we'll ensure that you receive the best service and amenities. We look forward to serving you better and showing you the true standards of our hospitality. Warm regards, Ramesh Solanki Operation Manager

    5.0

    Excellent Stay

    kavya s.family with 4 kids

    the stay was fantastic, the room was tidy and clean. it was spacious comfortable for 4 adults. location was also not bad with a 5 min walk from the main road and 10mins from santacruz railway station and metro station. overall a good booking.

    Travel Month: May 2025

    Room: Luxury Two Bedroom Apartment With Kitchenette and Living Room

    5.0

    Excellent Stay

    arpit p.family with 1 kid

    Send link

    Travel Month: May 2025

    Room: Luxury Two Bedroom Apartment With Kitchenette and Living Room

    5.0

    Excellent Stay

    nidhi s.family with 2 kids

    It is a perfect stay with all basic amenities and clean space. I had a wonderful experience. The staff was nice and cooperative. The location is also okay. It is not difficult to reach the property. I would recommend the place especially to those travelling with kids.

    Travel Month: May 2025 (3-Night Stay)

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    • user photos
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    4.0

    Comfortable family sta

    ajay u.family

    1. Comortable stay and in a Convenient location in Mumbai. 2. The Beds and Airconditions are good. Washrooms are clean. 3. Bedrooms needs to be refurbished due paint flaking and wooden flooring need repair. The cost is not much for repair. management should take care of such things on priority. 4. Swiggy and zomato easily available and delivers door step.

    Travel Month: Apr 2025

    Room: Luxury Two Bedroom Apartment With Kitchenette and Living Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    rishiraj b.family

    comfortable stay! Well taken care by Jawed & Diksha!!

    Travel Month: Apr 2025

    Room: Luxury Two Bedroom Apartment With Kitchenette and Living Room

    4.0

    nice and comfortable stay

    elidio f.couple

    A nice place to stay, it's a home away from home, the rooms are quite spacious, the view from the windows was superb, well furnished rooms with kitchen with microwave, hot kettle fridge, TV The people working are all good, they can make your stay comfortable, the place is very close to the domestic and international airport and also you can get other means of transport easily, overall a nice place to stay ❤

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Luxury One Bedroom Apartment With Kitchenette And Living Room

    Mumbai House Luxury Apartments Santacruz East has replied on Sat Mar 29 09:30:18 IST 2025

    Dear Guest, Greetings from Mumbai House Group of Hotels, Resorts and Apartments ! Thank you so much for your feedback. We are pleased to hear about your experience at Mumbai House Luxury Apartment at Santacruz East. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience. We look forward to welcoming you back in the near future. Warm regards, Ramesh Solanki Operation Manager

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