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Review Of Ivy Resorts

Phagli, Shimla | 5.2 km drive to Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    1.8
    Poor

    25 Ratings, 9 Reviews

    excellent
    0%
    very good
    8%
    average
    16%
    poor
    28%
    bad
    48%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 2
    • 1
    • 2
    • 1
    • 1
    • 3
    • 1
    • 3

    Rating Categories

    • Location1.8
    • Cleanliness1.3
    • Value For Money1.0
    • Facilities1.0

    Sort by:

    Positive first
    2.0

    Poor Stay

    suraj.loyalty-icon

    Bad.

    Travel Month: Jun 2024

    Room: Economy Room

    1.0

    Worst Stay Ever

    kishor b.family

    The staff was offensive, impolite and rude in the way they talked. The rooms not at all match the description and photos. Moreover the sheets and mattresses were not clean.

    Travel Month: Jun 2024

    Room: Triple Bed

    3.0

    Average Stay

    jagdeep s.

    Reception is ok. Spacious rooms. Kind attention is required to repair washroom accessories. Bed sheet is not so clean.

    Travel Month: Jun 2024

    Room: Economy Room

    1.0

    Terrible Stay

    om p.

    Water is poisonous there with bad smell, only total 3 persons in hotel, flush broken, water leak, no clealiness, food not good

    Travel Month: Dec 2023

    Room: Economy Room

    Ivy Resorts has replied on Sat Dec 30 15:30:37 IST 2023

    Thank you for your stay with us We will improve our service to your satisfaction

    1.0

    Terrible Stay

    shamshad h.group

    We have booked the hotel including the breakfast and dinner but when we reached that hotel. They denied the booking including breakfast and dinner. I call to the make my trip as same time they confirmed me my booking include the breakfast and dinner. At that time both are blaming to each other but no busy provide the solution. I trust on make my trip also booked through make my trip app they are responsible for and giving me the solution urgently. I don't know the ivy resort i trust on make my trip. I am waiting for his response.

    Travel Month: Dec 2023

    Room: Triple Bed

    Ivy Resorts has replied on Sat Dec 30 15:32:12 IST 2023

    Thanks for your stay with us We would improve our service to your satisfaction

    2.0

    Location is isolated, no food available, no hygiene

    neeraj b.family

    We have booked 2 rooms, bedsheets and pillow covers in both rooms were so dirty, when asked to replace them the person there started arguments and when talked to their senior he provided only 1 bedsheet and didn't agree to change the complete bedding.

    Travel Month: Aug 2022

    Room: Economy Room

    1.0

    Poor service

    pardeep s.family

    Worst hotel i ever visited no electricity no water they refused mm t booking even after showing my booking id it take hour to convince them

    Travel Month: Jun 2022

    Room: Economy Room

    1.0

    Worst hotel i have ever stayed in

    himanshu s.family

    The hotel was not at all hygienic with my room at level )5 with no lift. There was no service & only 1 person was managing everything. The room had 3 very very big spiders. The rooms were not clean. The food was also not good.

    Travel Month: Apr 2022

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Very bad service

    gagandeep g.

    In hotel, no electricity no fan, no TV , no ac, no any other service facilities, dirty bathroom.

    Travel Month: Jun 2018

    Room: Economy Rooms

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