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Review Of ITC Windsor - A Luxury Collection Hotel0123401234

Vasanth Nagar, Bangalore | 1.8 km drive to Bangalore Palace

    User Rating & Reviews

    • everyone
    • group
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    • solo
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    4.5
    Excellent

    1777 Ratings, 790 Reviews

    excellent
    64%
    very good
    23%
    average
    7%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 4
    • 4

    Rating Categories

    • Hospitality4.7
    • Facilities4.3
    • Food4.4
    • Room4.4
    • Cleanliness4.5
    • Value For Money4.2

    Sort by:

    Positive first
    5.0

    very nice stay

    nida s.group

    The experience was too good they upgraded our stay the food was too good it was a very nice experience o must say

    Travel Month: Oct 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day

    ITC Windsor - A Luxury Collection Hotel has replied on Fri Oct 31 13:10:50 IST 2025

    Dear Ms. Sehba, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

    2.0

    Poor Stay

    dr p.

    Every employees behaved rude and facilities were not good and services not provided on time.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Manor Suite

    ITC Windsor - A Luxury Collection Hotel has replied on Fri Oct 31 13:16:40 IST 2025

    Dear Ms. Pallavi, We sincerely regret to learn that your recent stay did not meet your expectations. Please accept our apologies for the inconvenience caused. Your feedback regarding staff behavior and service delays has been noted and shared with the respective teams for immediate attention and improvement. We value your feedback as it helps us enhance our guest experience, and we hope to have the opportunity to serve you better in the future Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

    5.0

    Ecstatic with the stay

    darshan g.family

    It was one of the best possible stays we’ve seen. Hospitality at its best. Location also plays a good role in commuting.

    Travel Month: Oct 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day

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    ITC Windsor - A Luxury Collection Hotel has replied on Wed Oct 15 10:02:46 IST 2025

    Dear Mr. Darshan, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    5.0

    Excellent Stay

    viswanath k.

    ITC Windsor was one the oldest and iconic hotel in the heart of Bangalore...with British sytle interiors and 5 star luxry combined with great hospitality. The food was good and rooms where comfortable. They provide the big menu of morning breakfast and eveing they have free drinks and snacks session for the guest. It was a good family break and value for money if you want to enjoy the 5 star luxury stay....

    Travel Month: Oct 2025

    Room: Tower Double

    ITC Windsor - A Luxury Collection Hotel has replied on Thu Oct 09 11:46:03 IST 2025

    Dear Mr. Krishnamurthy, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

    5.0

    Perfect Staycation

    abhishek.family

    it's quite a great experience! The location is perfect for travelers in transit and the flavours of Indian custom in chef's dishes.

    Travel Month: Oct 2025

    Room: Tower Double

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    ITC Windsor - A Luxury Collection Hotel has replied on Sat Oct 04 10:40:40 IST 2025

    Dear Mr. Thommandru, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    2.0

    Poor Stay

    naveen.

    Hi Good Evening Your Hotel is Good Accomdation. But Response Not up to the Mark & if we calling we in out side calling phone connection of Reception is not picking the phone calls so very poor Communication so update this.... But price is Also very High...

    Travel Month: Sep 2025

    Room: Tower Double

    ITC Windsor - A Luxury Collection Hotel has replied on Fri Oct 03 11:03:38 IST 2025

    Dear Mr. Charantimath, Greetings from ITC Windsor. I would like to thank you for taking the time to share your feedback on our services during your recent stay at ITC Windsor. Your experience is invaluable in helping us strengthen our processes and ensure such lapses are not repeated. We truly hope to have the opportunity to regain your trust and welcome you back for an experience that reflects the ethos and hospitality of ITC Hotels. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    5.0

    Excellent Stay

    priya u.business

    My stay at ITC Hotel was nothing short of wonderful. The moment I walked in, I was welcomed with warmth and hospitality that instantly made me feel at home. The ambience beautifully blends luxury with comfort, carrying a distinct touch of Indian heritage in its design and detailing. The rooms were spacious, impeccably clean, and thoughtfully designed with every little detail taken care of. Dining was an absolute delight – the variety and quality of food were exceptional, with authentic flavors and world-class service.

    Travel Month: Sep 2025 (6-Night Stay)

    Room: Manor Club Double

    ITC Windsor - A Luxury Collection Hotel has replied on Fri Oct 03 10:55:04 IST 2025

    Dear Ms. Udita, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

    5.0

    Excellent Stay

    santosh n.family with 1 kid

    It was a pleasant stay. Ambience was great at every step of the hotel. Service was good. Really loved the hospitality of the team at ITC Windsor

    Travel Month: Sep 2025

    Room: Manor Exclusive Double

    ITC Windsor - A Luxury Collection Hotel has replied on Wed Sep 10 11:23:50 IST 2025

    Dear Mr. Neeladri, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    5.0

    wonderful experience

    darshan g.family

    That was one of the best hospitality I’ve ever seen, staff were very polite and best at their job. Breakfast was very delicious and would rate 11/10

    Travel Month: Aug 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day

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    ITC Windsor - A Luxury Collection Hotel has replied on Fri Aug 29 09:40:52 IST 2025

    Dear Mr. Darshan, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    5.0

    Excellent Stay

    ruthvik r.

    Great stay at the ITC Windsor Manor Bangalore, the best support staff. Though I was there in a day in, day out accommodation. The rooms were very tidy and we just simply had the best time

    Travel Month: Aug 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day

    ITC Windsor - A Luxury Collection Hotel has replied on Thu Aug 28 10:00:36 IST 2025

    Dear Mr. Rajeev, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    1.0

    Pathetic hospitality and most inconsiderate behaviour

    sanuj m.couple

    The hotel and its staff made my stay terrible. All in all they are a blot to the hospitality industry. I am seriously doubting the behaviour and the training’s provided. Front desk officials - Mr. NIRANJAN and Mr. CHANDAN. Duty Manager - Mr. NEEL GIRI. Lady responsible for decoration and room assistance - Ms. RESHMI NASKAR

    Travel Month: Aug 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day

    ITC Windsor - A Luxury Collection Hotel has replied on Fri Aug 29 10:41:52 IST 2025

    Dear Mr. Mittal, We sincerely regret to learn that your recent experience at ITC Windsor did not meet expectations. Please accept our apologies for the inconvenience caused. Your feedback regarding the conduct and service has been noted with utmost seriousness and is being addressed internally. At ITC Windsor, guest satisfaction and service excellence are of the highest importance, and we are committed to ensuring corrective measures are implemented. We value your observations and hope to have the opportunity to serve you better in the future. Warm regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    5.0

    Excellent Stay

    shayari a.couple

    had a really pleasant stay, the arrangements and employees are absolutely great. the food is really good, there have a good spread of buffet had a really pleasant stay, the arrangements and employees are absolutely great. the food is really good, there have a good spread of buffet.

    Travel Month: Aug 2025

    Room: Manor Club Double

    ITC Windsor - A Luxury Collection Hotel has replied on Tue Aug 26 09:48:32 IST 2025

    Dear Ms. Aiyappa, Thank you for taking the time out to share your kind feedback with us. The Raj Pavilion is our multi-cuisine restaurant with a menu that serves global cuisine with an Indian touch and has been carefully selected and mindfully prepared. The restaurant does provide an exceptional ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. I'm thrilled to hear that you enjoyed our culinary spread at the restaurant. It is always wonderful to be acknowledged for our efforts. We thank you for your recognition of our culinary offerings, hospitality and the services. Your sentiments about our associates have been conveyed to them. Thank you, as we certainly look forward to welcoming you back to ITC Windsor soon. Best Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    4.0

    Good Stay

    varun a.family with 2 kids

    we had a good experience of overnight stay in ITC windsor. The room was neat and clean with very serene surroundings. Great hospitality by the staff. The best part was the food, each dish was authentic to its core and had great taste. we stayed in the Manor club room which was advertised as the one with a balcony but we didn't get the balcony room. Deducting a star for this reason. Otherwise it was a great overal experience.

    Travel Month: Aug 2025

    Room: Manor Club Double

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    ITC Windsor - A Luxury Collection Hotel has replied on Tue Aug 19 14:26:38 IST 2025

    Dear Mr. Aggarwal, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    5.0

    Value for money

    jaswant k.solo

    The property location & area is excellent. The room is neat and staff courtesy is very good . The food quality is very good and the spread is very elaborate in every restaurant. .

    Travel Month: Aug 2025

    Room: Tower Double

    ITC Windsor - A Luxury Collection Hotel has replied on Fri Aug 15 12:44:51 IST 2025

    Dear Mr. Suryadevara, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    4.0

    lovely stay

    vibhor s.couple

    it was amazing experience at itc windsor. hotel staff was polite and great ambience at hotel. food was also goo

    Travel Month: Aug 2025

    Room: Manor Club Double

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    ITC Windsor - A Luxury Collection Hotel has replied on Wed Aug 13 17:57:45 IST 2025

    Dear Mr. Sethi, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavor to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    5.0

    Excellent Stay

    karthick p.

    The property was maintained in a very nice way. The room was very clean and the mattresses and pillows where fresh and soft and the quality of linen used was excellent. I really enjoyed using the room and the 8 to 8, which was there was very convenient so that we can go in the morning, finish the meeting and come back in the evening. The meeting in the hotel was also nice and the banquet. Lunch was excellent for a vegetarian food that I had in comparison to many of the places. I wish they maintain this quality for us to come back again and again.

    Travel Month: Jul 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day

    ITC Windsor - A Luxury Collection Hotel has replied on Thu Aug 07 10:08:59 IST 2025

    Dear Mr. Prabhu, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service and we are so glad that you enjoyed the colonial ambiance. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding. Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards, Sabrina Dey, General Manager ITC Windsor, Bengaluru

    5.0

    Great experience.

    hitesh k.business

    Excellent property with a very polite and friendly staff. A lucrative happy hours to enjoy the very good evening.

    Travel Month: Jul 2025

    Room: Tower Double

    ITC Windsor - A Luxury Collection Hotel has replied on Mon Jul 28 09:32:32 IST 2025

    Dear Mr. Kapashi, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavour to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    5.0

    great experience

    nency.couple

    I went there for birthday celebration and iloved the experience throughout the day. hospitality topnotch.

    Travel Month: Jul 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day

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    ITC Windsor - A Luxury Collection Hotel has replied on Mon Aug 04 09:46:41 IST 2025

    Dear Ms. Nency, It was most kind of you to share your experience with us. Thank you for choosing to celebrate your special occasion at ITC Windsor. I am delighted to know that my team worked to ensure your comfort and that you were looked after well and had a memorable experience. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. We value your patronage, and we look forward to welcoming you back soon. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    4.0

    Good Stay

    bhooshith b.

    Its a very nice place to stay at. The staff is very polite

    Travel Month: Jul 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day

    ITC Windsor - A Luxury Collection Hotel has replied on Mon Jul 28 09:33:23 IST 2025

    Dear Mr. Bhooshith, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavor to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

    5.0

    ITC

    dilipkumar d.solo

    It was a great experience staying here. It was neat and the room was maintained very well. The staff was very helpful

    Travel Month: Jul 2025

    Room: Day Use Room 8 AM to 8 PM, Check-in and Check-out on same day

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    ITC Windsor - A Luxury Collection Hotel has replied on Mon Jul 28 09:34:26 IST 2025

    Dear Mr. Kumar, Greetings from ITC Windsor. I would like to thank you for giving us your valuable feedback on our services during your recent stay at ITC Windsor. We are indeed delighted to know that we are able to live up to your expectations. It is comments such as yours that encourage and motivate us in our endeavor to scale greater heights in enhancing consumer experience. We look forward to the pleasure of welcoming you back at ITC Windsor. Warm Regards, Sabrina Dey General Manager ITC Windsor, Bengaluru

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