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Anna Salai, Pondicherry | 1.3 km drive to Promenade Beach
1270 Ratings, 892 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Hotel Surguru enjoys a prime location, making it easy to access major attractions in Pondicherry, including the beach and famous temples. Guests rave about the well-maintained and clean rooms, amiable staff, and exceptional vegetarian restaurant. The complimentary breakfast, featuring a variety of South Indian dishes, is a highlight for many. Room service is prompt, and ample parking space adds to the convenience. While a few noted minor issues with amenities, overall, the stay is described as comfortable and enjoyable.
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Good Stay
I was really good for family and couples near to all the tourist places but cost looks expensive..
Room: Standard Double Room
Excellent Stay
Fantastic stay, top notch food, prime locality and well maintained facilities..
Room: Standard Double Room
Good Stay
It was a nice stay. The rooms were clean. Parking was good. Breakfast complimentary was good. Overall a pleasant experience
Room: Standard Double Room
Worst
Even water bottle was not offered (2Nos) and behaviour of front office is very bad
Room: Standard Double Room
Fantastic stay and
Fantastic stay, newly renovated rooms, good sleep quality, and a breakfast so amazing!!!
Room: Superior Double Room
Hotel Surguru
Dear Guest, It is a real pleasure to have your review posted MMT. It would be of great if this review can be posted on the World Travel Portal of TripAdvisor to let other's know on the experience you had with us. Looking forward to serving you again on your next visit. Thanks & regards, Team Reservations
Excellent Stay
Perfect Stay for a family in Pondicherry. spacious and clean rooms. The food in their restaurant is just awesome! Parking is also available at this part of the city which is a big plus. Bike rental shops and quite a good number of restaurants are also very nearby. if you are a family and looking for a place to stay nearby the tourist areas of Pondi, then look no further.
Room: Superior Double Room
Hotel Surguru
Dear Guest, Thank you for sharing your valuable feedback online. It would be nice if you can share this feedback on the Travel Portal of TripAdvisor to gives us a mileage in the days to come. Thanks & regards, Team Reservations.
Excellent stay place at Pondicherry
The staff were very polite and rooms was good.veg food is also authentic and tasty. Would prefer it next time as well.
Room: Standard Double Room
Hotel Surguru
Dear Valuable Guest, Thank you for the great feedback online. It was really great serving you at our property. It would be of great if you can post this review on the World Travel Portal of TripAdvisor to know others about our property. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.
Good Stay
The rooms were nice and the food specially is very tasty and pricing of food is a major plus point.
Room: Superior Double Room
Hotel Surguru
Dear Guest, Thank you for you review online. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.
Had a pleasant sta
Had a pleasant stay. The hotel room was clean, staff were very cooperative, and the location is excellent.
Room: Suite Room
Hotel Surguru has replied on Sat Aug 23 16:53:20 IST 2025
Dear Guest, Thank you for the stay with us and sharing us your ratings and reviews on the property. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.
Excellent Stay
The rooms after remodelling have given compelling reasons to stay here and the hospitality has always been the hallmark of Surguru
Room: Standard Double Room
Hotel Surguru
Dear Guest, Thank your for taking your valuable time in posting us a review online. It was really a great pleasure in serving you at our place. It would be of great if this review can be transformed into a review on the World Travel Portal of TripAdvisor to help others know about this place worldwide. Looking forward to serving you again on your next visit. Thanks & regards, Team Reservations.
Wonderful Experience
The stay and food were amazing. No words to express. The rooms were well maintained and staffs were very cordial The stay and food were amazing. No words to express. The rooms were well maintained and staffs were very cordial.
Room: Superior Double Room
Hotel Surguru
Dear Guest, Thank you for taking you time to review us online. Looking forward to serving you on your next visit. Thanks & regards, Team Reservations.
Average hotel-Nice room- over charging fares
The room was very good and cleaned. But hotel ambiance was very old and under construction including the lift. Breakfast was average, very limited items. But the amount of money they are charging per night is not at all worth it. You will get many good hotels at the same budget.
Room: Superior Double Room
Hotel Surguru
Dear Guest, Thank you for sharing us your review online. Thanks & regards, Team Reservations.
The attached south Indian restaurant is very good.
Actually It is favorite hotel where I used to stay since 2001. Centrally located, tasty south Indian food, very courteous staff, rooms are very neat and clean with all necessary amenities. Services are good. We used to stay in above floors from the reception in ground floor but this time we got the room in ground floor itself which is recently remodeled. Only big negative is though the room is few feet away from reception, I have used to visit every ten minutes for the WiFi reconnect. Poor WiFi connecteivity and much suffered to complete my job.Except this others are excellent services being rendered.
Room: Standard Double Room
Hotel Surguru has replied on Wed Jul 23 05:20:31 IST 2025
Dear Guest, Really sorry on the inconveniences during your recent stay with us. Thank you for sharing us your reveiw. Good to know that our property has been in your mind and you had been revisiting the propety since long period. We are in process of renovation of the entire property. We will definitely live up to your expectations on your next visit for sure. Thanks & Regards, Team Reservations.
Good
It was a pleasant stay and nice food to have. The rooms were spacious and clean some renovations was going on but still they serve people properly.
Room: Superior Double Room
Hotel Surguru
Dear guest, Thank you for taking your time to share us your ratings on us. We are on renovation only to serve the guests better. Hope the same will be completed shortly to give you a better experience on your next visit. Thanks & Regards, Team Reservations.
Excellent Choice
Safety excellent. Food was great. Cleanliness was top notch. Recently renovated rooms. Good service
Room: Standard Double Room
Hotel Surguru
Dear Guest, Thank you for sharing your valuable feedback online. It was a real pleasure to have had your review online. Thanks & regards, Team Reservations.
Excellent Stay
Excellent, clean hotel. Spacious room. Ideal for working in the room. Excellent restaurant. Has good room service.
Room: Superior Double Room
Hotel Surguru
Dear Guest, It was our great pleasure to have served you at our place on your recent visit. It would be of great if this review is shared on the Online Portal of TripAdvisor to give us a mileage in the near future. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.
Excellent Stay
I got information about hotel property through make My trip app. I got all details and facilities, services and near by tourist spots the app is very trustworthy. a I believe totally with their information pooling. stay is made comfortable by this app. thank you so much. I wish to continue in coming trips also by this app I got information about hotel property through make My trip app.
Room: Superior Double Room
Hotel Surguru has replied on Wed Jul 23 05:32:35 IST 2025
Dear Guest, Thank you for sharing us your rating on your recent visit to our place. Our Front Office Team is always equipping themselves to give our guests more information on the recent developments inside the city and the activities around. This will definitely continue the same with all guests who visit our property. Looking forward to serving you again on your next visit. Thanks & regards, Team Reservations.
Excellent Stay
very nice hotel room very excellent food ultimate reception staff are kind and hum very nice hotel room very excellent food ultimate reception staff are kind and humble
Room: Superior Double Room
Hotel Surguru has replied on Thu Jul 17 02:30:08 IST 2025
Dear Valuable guest, It was a real pleasure to receive your review rating on Hotel Surguru. Looking forward to serving you again on your next visit. Thanks & Regards, Team Reservations.
Poor Stay
The AC in my room was not working properly and was very weak. The bathroom had a bad smell to it. Not worth the price. Food was very good at the restaurant. Refills of coffee and Milk powder were declined when we asked. They said they give only two sachets per day per room.
Room: Superior Double Room
Hotel Surguru has replied on Thu Jul 17 02:34:11 IST 2025
Dear Guest, Sorry for the inconveniences you had during your stay with us. Thank you for sharing your feelings on your stay. We have taken note of the details informed. We will see to that these things are rectified for all guests who visit the property. Thanks & Regards, Team Reservations.
Excellent Stay
I have liked the house keeping service where they were very prompt in attending the calls and also giving the service.
Room: Standard Double Room
Hotel Surguru
Dear guest, Thank you for sharing your review online on MMT. Looking forward to serving you again on your next visit. Thanks & regards, Team Reservations.
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