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Kalapet, Pondicherry
54 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property's hospitality and ambiance have been praised, with guests enjoying a comfortable atmosphere and friendly staff. However, there are recurrent concerns about the maintenance of bathrooms and the lack of essential toiletries. Many visitors note the property is primarily a marriage hall, impacting overall guest experience, especially with the absence of cleaning after previous stays. Overall, it's well-located, providing easy access to public transport and a peaceful stay, but guests advise on expectation management.
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Average Stay
Washroom jet was not working and too much , bathroom were not proper .. after we asked for soap and towel they brought it .. which is mandatory thing .. in this huge budget of 5k, it was not up to the mark
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Thu Sep 04 09:53:23 IST 2025
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Excellent Stay
Nice stay, hospitality and ambience is excellent. Such a comfortable stay and one of the best stay in pondicherry
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Wed Feb 07 09:45:53 IST 2024
Dear Abdul Hafeez, Thank you for your warm words of appreciation. Our Team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again. Warm Regards,
Terrible Stay
It was terrible hotel stay no staff was present as this is marriage ceremony hall and the rooms which was given to is are of marriage rooms no housekeeping, no supervision at all i have a strong complaint about the make my trip as to why you chose this terrible hotel on your platform. My web check in. Boarding pass?
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Wed Feb 07 09:45:06 IST 2024
Dear Revan Karodi, Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Poor Stay
Usually i book my hotel and always found staying at hotel almost comfortable and as per expectation. This is the first i have disappointed and disheartened with the booking of sri ganesh mahal guest house. I was booked the room for two days 13th & 14th december. No one available at reception. One security guard attended us and somehow he led us to the room. He opened one room for us but it was not cleaned, hence he opened another one that also ac not working, finally 3rd room opened room no. 203. That security guard also puzzled with us. No hanger was available inside the wardrobe. Then i asked him for hanger, in reply he told not available. There was on towel available in the bathroom. When i asked him he brought two small towel and one bottle of drinking. Water. Then he gave me a mobile number and told me sir please whatsapp your booking details and id proof to in this number. I did so. However, me and my daughter compelled to stay there since we have already paid hotel charges. Then yesterday i. E. On 14/12/23 we left the guest house around 8:30 pm. Room key handed over to the security guard. I found the property is not suitable to stay. It's basically a marriage hall and backside of the hall some rooms are available which are being used mainly when marriage ceremony is held and the guest from groom side or bride side are being accomodate.
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Wed Feb 07 09:43:17 IST 2024
Dear Gautam Roy, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. . I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Through make my trip
Very pleasant stay and no disturbance from hotel side and highly recommended to stay in this hotel room is clean
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Wed Feb 07 09:41:17 IST 2024
Dear Kundan Kumar, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service Thank you for appreciating our hotel, the cleanliness levels, the staff. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Average Stay
The property is very average n it's basically a marriage hall guest house. Until we visit the property this information wasn't known. Maintenance is also very average. Since i didn't like the property i haven't taken the pics
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Tue Aug 22 14:43:07 IST 2023
Dear Sunil Kumar, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Good Stay
Very easy to access the hotel. Staff was friendly. Rooms were well maintained. Public transport easily available. Overall very good stay.
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Tue Aug 08 15:38:14 IST 2023
Dear Amaravel pandiyan, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Good location
Location is good. There's no food provided
Room: Standard Room Ac
Worst Toilet
Bathroom is not maintained properly. all the floor and corners are full of black coated dust… Importantly the water is in black colour and smells odour. they didn’t even clean the room after the previous guest check out.
Room: Standard Room Ac
Good Stay
Worth staying from price point of view
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Sat Aug 20 12:11:13 IST 2022
Dear aparthit, thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, we really enjoyed hosting you. We look forward to hosting you again.
good 😊
We stay peacefully there. We enjoyed every moment. The rooms were neat and clean. AC facility is also available.
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Sat Aug 20 12:13:38 IST 2022
Dear shifali, thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, we really enjoyed hosting you. We look forward to hosting you again.
Nice stay.
It was good stay. Rooms are clean and properly maintained. Property location is at the city. We didn't have food there because we went out. So i can't comment on.
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Sat Aug 20 12:16:23 IST 2022
Dear jay soorya, thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Good
Good location, rooms are good. But they have to work on restrooms
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Mon Jul 04 09:54:26 IST 2022
Dear sent-hi kumar; thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm regards,
Loved the ambience
Lovely hotel. Cute rooms n greenery all around the hotel
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Mon Jun 06 10:22:33 IST 2022
Dear guest, thank you for your warm words of appreciation. Our team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again. Warm regards,
Great stay and good experience
It was nice stay and i like the
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Mon Jun 06 10:22:49 IST 2022
Dear guest, thank you for your warm words of appreciation. Our team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again. Warm regards,
Good stay
Good experience with good people
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Mon Jun 06 10:23:07 IST 2022
Dear guest, thank you for your warm words of appreciation. Our team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again. Warm regards,
Below average service
This is a guest house which is part of a large convention hall. The rooms are quite congested, wifi wasn't working, no toiletries were provided, no lift and water bottle/ towels were provided after asking. The price is a bit much for the stay and services offered, totally not worth. The only pleasing area in the whole property is the lawn area that leads to the guest house.
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Tue Mar 29 18:29:03 IST 2022
Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but i hope you will give us further opportunities to serve you better.
Very normal hotel stay
familyVery normal hotel rooms. No towel or soaps were given. But the room and toilets were clean that's the only good point.
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Wed Jan 05 15:52:49 IST 2022
Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but i hope you will give us further opportunities to serve you better.
Good location
Good service clean and neat room clean toilet they maintain room hygienically good location courteous staff overall stayed was good
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Fri Nov 13 16:09:22 IST 2020
Dear guest, thank you so much for your kind words we really appreciate you taking the time out to share your experience with us, the entire team thanks you for staying with us and we look forward to welcoming you back. Warm regards, reservations team.
Good stay
Staff service was good, location of the hotel was good , room was average size.
Room: Standard Room Ac
Sri Ganesh Mahal has replied on Mon Oct 05 12:39:39 IST 2020
Dear guest, we really appreciate and thank you for having the time and sharing your review. Thank you for your positive feedback and the same is very encouraging and a great source of motivation for all of us. The entire team thanks you for staying with us and we look forward to welcoming you back.
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